Fiserv Inc
BMV:FISV

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Fiserv Inc
BMV:FISV
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Price: 1 231 MXN 2.58% Market Closed
Market Cap: 36.1B MXN

Fiserv Inc
Investor Relations

In the bustling realm of financial technology, Fiserv Inc. stands out as a powerhouse, intricately weaving together the infrastructures that enable both consumers and businesses to engage smoothly in the digital economy. Originally founded in 1984, Fiserv has grown through strategic mergers and acquisitions to become a major player in the sector. The company's core business revolves around providing technology solutions for payments, processing services, and data analytics. It serves a wide spectrum of clients, including banks, credit unions, retailers, and government agencies. By developing systems that handle vast quantities of transactions, Fiserv ensures that payments are processed seamlessly and securely, ultimately making financial activities more efficient for all parties involved.

Fiserv doesn't just stop at basic transaction processing; it innovates continuously to offer a comprehensive suite of services that generate steady revenue streams. For instance, it aids financial institutions in digital banking transformations and offers powerful data solutions that help clients make more informed decisions. Payment solutions such as point-of-sale systems and online payment gateways add to the flexibility of its offerings, allowing businesses to cater to the evolving preferences of their customers. Given the increasing demand for secure and swift financial transactions in our digital age, Fiserv stands at the forefront, enabling a complex network of electronic payments and information management solutions that keep the financial world humming efficiently. With an emphasis on innovation and customer-centric service, Fiserv crafts a seamless financial interface that links consumers and financial institutions in an increasingly interconnected world.

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Last Earnings Call
Fiscal Period
Q3 2025
Call Date
Oct 29, 2025
AI Summary
Q3 2025

Guidance Reset: Fiserv significantly lowered its 2025 guidance and set a new revenue and earnings baseline, citing a rigorous internal review and the need for a sustainable, client-focused strategy.

Argentina Impact: Exceptional growth in Argentina previously drove overall organic growth, but with that market normalizing, underlying business growth is now mid-single digits.

Q3 Results: Organic revenue grew just 1% and adjusted EPS fell 11% to $2.04, both hit by FX headwinds, higher interest expense in Argentina, and strategy changes.

2025 & 2026 Outlook: 2025 organic revenue is now expected to grow 3.5% to 4% with adjusted EPS of $8.50–$8.60; 2026 will be a transition year with low single-digit growth and another modest EPS decline.

Clover Trajectory: Clover revenue growth slows to around 10% in Q4 due to the removal of short-term revenue initiatives, with stronger growth expected in 2027 and beyond.

Leadership & Strategy: Major leadership changes were announced, including new co-presidents and CFO, along with a Board refresh, to drive execution and cultural change.

AI & Investment: Launch of "One Fiserv" and "Project Elevate" to drive operational excellence and productivity through AI, with increased CapEx and targeted acquisitions.

Shareholder Focus: Despite the reset, management remains committed to disciplined capital allocation and a path back to double-digit EPS growth by 2027.

Key Financials
Revenue
$4.9B
Revenue (year-to-date)
$14.9B
Organic Revenue Growth
1%
Adjusted Operating Income
$1.8B
Adjusted Operating Margin
37%
Adjusted Earnings Per Share
$2.04
Adjusted Earnings Per Share (year-to-date)
$6.65
Free Cash Flow
$1.3B (Q3); $2.9B (first 9 months)
CapEx
$1.8B (expected full year)
Merchant Solutions Organic Revenue Growth
5%
Financial Solutions Organic Revenue Growth
-3%
Clover GPV Growth
8% reported; 11% excluding gateway conversion
SaaS Penetration (Clover)
26%
Total Debt Outstanding
$30.2B
Adjusted Effective Tax Rate
18.4%
Share Repurchases
7M shares for $1B (Q3); 49M shares remaining authorized
Earnings Call Recording
Other Earnings Calls

Management

Mr. Kenneth F. Best
Chief Accounting Officer
No Bio Available
Mr. Mark D. Hudson
VP, Corporate Finance

Mark D. Hudson is known for his pivotal role at Fiserv Inc., serving as the Chief Financial Officer (CFO). In his capacity as CFO, Hudson is responsible for the company's financial operations, which include overseeing financial planning and analysis, treasury, tax, and investor relations. He brings a wealth of experience in financial management and strategic planning. Prior to his tenure at Fiserv, Hudson held various leadership roles in finance and operations, which have contributed to his expertise in driving financial performance and supporting growth initiatives within the organization.

Ms. Julie Chariell
Senior Vice President of Investor Relations

As of the latest information available, Julie Chariell is known for her role as the Head of Investor Relations at Fiserv, Inc. In this capacity, she is responsible for overseeing communication between the company and its investors, including handling quarterly earnings calls, managing financial disclosures, and maintaining investor relations. Her role is pivotal in ensuring transparent and effective communication of the company’s financial performance and strategic direction to investors and stakeholders. Prior to her position at Fiserv, Chariell has held various roles in finance and investment management, which likely contribute to her expertise in managing investor relations. Her background in finance provides a solid foundation for understanding complex financial reports and effectively communicating Fiserv’s financial health and growth strategies to the investment community. She brings a wealth of experience and a strategic approach to her role, ensuring that Fiserv maintains strong relationships with its investors and effectively communicates its business objectives and achievements.

Ms. Britt Zarling
Senior Vice President of Corporate Communications

Britt Zarling is a recognized leader in corporate communications, known for her strategic approach in enhancing organizational reputation and engagement. At Fiserv, Inc., she served as Senior Vice President of Communications, where she was instrumental in driving the company's global communication strategies. Zarling has extensive experience in managing public relations, corporate branding, employee communications, and crisis management, among other areas. Before her tenure at Fiserv, she held significant communication roles in other organizations, leveraging her skills to build strong stakeholder relationships and convey impactful corporate narratives. Her leadership and expertise have contributed to enhancing Fiserv's reputation and internal culture, playing a key role in supporting the company's overall business objectives.

Mr. James W. Cox CPA
Head of Corporate Development

James W. "Jim" Cox serves as the Chief Financial Officer (CFO) and Treasurer of Fiserv, Inc., a leading global provider of financial services technology solutions. He joined Fiserv in 2021, bringing with him a strong background in financial management and operational excellence. Before joining Fiserv, Cox held several key roles at major corporations. He served as the Executive Vice President and CFO of the financial technology company First Data Corporation, a role he took up in 2017. During his tenure there, he was instrumental in overseeing the company's financial operations, including managing corporate finance, treasury, investor relations, accounting, tax, and internal audit divisions. Cox also held significant positions at other prominent organizations, including serving as CFO of Cigna's Global Health Benefits business and having financial leadership roles at PepsiCo, Inc., and the General Electric Company. His experience in finance spans various industries, providing him with a comprehensive understanding of different business environments. As a Certified Public Accountant (CPA), James Cox is recognized for his deep expertise in financial strategy and leadership. His educational credentials include a bachelor's degree in accounting from Fairfield University. In his role as CFO at Fiserv, Cox is responsible for leading the company’s global financial operations and strategy, helping to drive growth and efficiency across the organization.

Ms. Leigh Asher
Chief Marketing Officer

As of the most recent available data, Ms. Leigh Asher serves as an executive at Fiserv, Inc., which is a global leader in financial services technology. In her role, she is known for her strategic leadership and extensive experience in driving business growth and innovation within the financial sector. Leigh Asher plays a critical role in overseeing various business units and implementing key initiatives that align with Fiserv's commitment to delivering high-quality service and solutions to its clients. Her background often includes a significant track record in technology-driven financial services and a focus on customer-centric strategies.

Ms. Jennifer Manchester
Chief Human Resources Officer
No Bio Available
Mr. Gustavo Marin
Head of Latin America Region

Gustavo Marin is an accomplished executive serving as the Head of Latin America at Fiserv Inc., a leading global provider of financial services technology solutions. With an extensive career over three decades in the banking and technology sectors, Gustavo has significantly contributed to expanding digital transformation within the financial industry in Latin America. Before joining Fiserv, Marin held various senior leadership positions, most notably as the CEO of Citibank in different Latin American countries, where he oversaw major operations and strategic initiatives that enhanced customer experience and accelerated business growth. His work has been characterized by a strong focus on innovation, customer-centric solutions, and creating value through technology-driven services. Gustavo's leadership approach is marked by his ability to navigate complex markets and drive sustainable growth. His broad expertise includes strategy development, operations management, and fostering strategic partnerships. He holds a solid educational background with degrees in business and finance from prestigious institutions, further underpinning his leadership capabilities in the financial services sector. At Fiserv, Gustavo Marin continues to leverage his deep market knowledge and strategic vision to foster growth and advance financial inclusion across the Latin American region, playing a crucial role in the company's mission to enable its clients to provide superior financial services to their customers.

Mr. Ivo M. Distelbrink
Head of Asia Pacific Region

Ivo M. Distelbrink is an accomplished executive known for his leadership roles in the financial technology industry. He serves as the Executive Vice President and Head of Asia Pacific at Fiserv, Inc., a leading global provider of financial services technology. In this role, Distelbrink is responsible for driving the growth and expansion of Fiserv's business in the Asia Pacific region, focusing on delivering innovative solutions to financial institutions, corporations, and merchants. Before joining Fiserv, Distelbrink held various significant positions with reputable organizations, including serving in leadership roles at multinational corporations such as Bank of America Merrill Lynch, where he was involved in strategic management across Asia-Pacific markets. His extensive experience in the financial services industry is marked by a successful track record in digital transformation, customer engagement, and market expansion strategies. Distelbrink is credited with leveraging his deep understanding of the market dynamics in Asia to enhance Fiserv's footprint and adapt its offerings to meet the evolving needs of clients in a rapidly changing financial landscape. With a strategic vision and commitment to innovation, he continues to contribute significantly to the growth and success of Fiserv in the region.

Mr. Andrew Gelb
Head of Issuer Solutions

Andrew Gelb serves as the Executive Vice President and Head of Fiserv’s Output Solutions. With a robust background in the financial services industry, he is responsible for overseeing the delivery of solutions that encompass the creation, production, and distribution of physical documents, as well as digital communications, for a wide range of clients, including banks, credit unions, and billers. Before joining Fiserv, Gelb held significant roles at Citigroup where he was the Managing Director and Head of Treasury and Trade Solutions. In that capacity, he was responsible for managing global products and solutions in cash management, trade services, and worldwide securities. Due to his comprehensive expertise and leadership in financial operations and client management, he is well-regarded in the industry for driving growth and innovation. Andrew Gelb's leadership style is marked by a focus on strategic growth, operational efficiency, and an unwavering commitment to enhancing the customer experience. These qualities have earned him recognition throughout his career, as well as trust in leading substantial segments within multinational corporations.

Contacts

Address
WISCONSIN
Brookfield
255 Fiserv Dr, PO Box 979
Contacts
+14148795000.0
www.fiserv.com