Eckoh PLC
LSE:ECK
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Eckoh PLC
LSE:ECK
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Eckoh PLC
Eckoh Plc provides secure payment products and customer contact solutions for customer contact centers in the United Kingdom, the United States, and internationally. The company is headquartered in Hemel Hempstead, Hertfordshire and currently employs 230 full-time employees. The company went IPO on 2001-08-20. Its segments include Eckoh UK (including Eckoh Omni) and Eckoh US. The company provides a range of services, which includes secure payment, customer self-service, and cloud customer engagement. The secure payment services include telephone payment, chat payments, online payments, personal customer data and remote agent payments. Its customer self-services include speech recognition interactive voice response (IVR), Visual IVR, Chatbots, and artificial intelligence customer service. Its cloud customer engagement includes omnichannel engagement, digital transformation, live chat, and cloud contact center. Its product, which include CallGuard, hosted in the cloud or deployed on the client’s site and remove personal and payment data from contact centers and information technology environments.
Eckoh Plc provides secure payment products and customer contact solutions for customer contact centers in the United Kingdom, the United States, and internationally. The company is headquartered in Hemel Hempstead, Hertfordshire and currently employs 230 full-time employees. The company went IPO on 2001-08-20. Its segments include Eckoh UK (including Eckoh Omni) and Eckoh US. The company provides a range of services, which includes secure payment, customer self-service, and cloud customer engagement. The secure payment services include telephone payment, chat payments, online payments, personal customer data and remote agent payments. Its customer self-services include speech recognition interactive voice response (IVR), Visual IVR, Chatbots, and artificial intelligence customer service. Its cloud customer engagement includes omnichannel engagement, digital transformation, live chat, and cloud contact center. Its product, which include CallGuard, hosted in the cloud or deployed on the client’s site and remove personal and payment data from contact centers and information technology environments.
