eHealth Inc
NASDAQ:EHTH

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eHealth Inc
NASDAQ:EHTH
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Price: 1.28 USD -2.29% Market Closed
Market Cap: $39.8m

eHealth Inc
Investor Relations

eHealth, Inc. engages in the provision of Internet-based health insurance agency services for individuals, families, and small businesses. The company is headquartered in Santa Clara, California and currently employs 2,379 full-time employees. The company went IPO on 2006-10-13. The Company’s omnichannel consumer engagement platform enables consumers to use online services, through interactive chat, or by telephone with a licensed insurance agent. The company has created a marketplace that offers consumers a broad choice of insurance products that includes thousands of Medicare Advantage, Medicare Supplement, Medicare Part D prescription drug, individual and family, small business and other ancillary health insurance products. The firm operates two segments Medicare, and Individual, Family and Small Business. Its ecommerce platforms and consumer engagement solutions are built to provide information, decision support and transactional services to health insurance consumers. Its websites include www.eHealthMedicare.com, www.Medicare.com, and www.PlanPrescriber.com.

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Last Earnings Call
Fiscal Period
Q4 2025
Call Date
Feb 25, 2026
AI Summary
Q4 2025

Performance: Revenue grew 4% in fiscal 2025 and GAAP net income increased almost 4x versus 2024, with adjusted EBITDA up 40% for the year.

AEP execution: Strong annual enrollment period performance drove increased Medicare LTVs, improved retention and record commissions receivable ($1.1 billion).

Strategy shift: Management is intentionally pulling back lower-margin third-party channels and reallocating spend toward direct branded channels and a lifetime advisory model to improve margins and LTV.

Cost actions: Announced roughly $30 million of fixed cost savings and over $60 million of variable spend reductions for 2026, targeting ~ $90 million+ total spend reduction.

2026 guidance: Total revenue $405M–$445M; GAAP net income $8M–$25M; adjusted EBITDA $55M–$75M; operating cash flow (−$10M)–$12M. Goal to reach operating cash flow breakeven in 2026 and positive operating cash flow in 2027.

Product diversification: Rapid HIP growth (Q4 approved applications surged >400% YoY); plan to broaden ancillaries (critical illness, final expense) and expand ICHRA SaaS/partner offerings.

Market view: Management expects the Medicare Advantage market to remain in a reset in 2026 (commission suppression, plan eliminations, carrier exits) and views 2026 as a bridge year before growth resumes in 2027.

Key Financials
Total revenue (Q4 2025)
$326.2 million
Total revenue (FY 2025)
$554 million
Medicare segment revenue (Q4 2025)
$319.6 million
Medicare segment revenue (FY 2025)
$531.2 million
GAAP net income (Q4 2025)
$87.2 million
GAAP net income (FY 2025)
$40 million
Adjusted EBITDA (Q4 2025)
$132.9 million
Adjusted EBITDA (FY 2025)
$97.3 million
Operating cash flow (2026 guidance)
negative $10 million to $12 million
Commissions receivable (Dec 31, 2025)
$1.1 billion
Cash, cash equivalents and marketable securities (Dec 31, 2025)
$77.2 million
Tail revenue (Q4 2025)
$3.9 million
Tail revenue (FY 2025)
$44.4 million
Medicare LTV to CAC (Q4 2025)
2.2x
Medicare gross profit (Q4 2025)
$178.3 million
Hospital indemnity approved members (2025)
exceeded 30,000 approved members
Medicare Supplement approved application growth (Q4 2025)
39% approved application growth
Earnings Call Recording
Other Earnings Calls

Management

Mr. Francis Samuel Soistman Jr.
CEO & Director
No Bio Available
Mr. Gavin Guy Galimi
Senior VP, General Counsel & Corporate Secretary
No Bio Available
Mr. John Joseph Stelben CPA
Advisor
No Bio Available
Mr. John Joseph Dolan
Chief Accounting Officer
No Bio Available
Ms. Kate Sidorovich CFA
Senior Vice President of Investor Relations & Strategy
No Bio Available
Ms. Lara Sasken
Senior VP & Chief Communications Officer
No Bio Available
Mr. Bob Rees
Senior VP & Chief Sales Officer
No Bio Available
Ms. Jana Brown
Senior VP & Chief People Officer
No Bio Available
Ms. Michelle Barbeau
Senior VP & Chief Revenue Officer
No Bio Available
Mr. Ketan Babaria
Senior VP & Chief Digital Officer
No Bio Available

Contacts

Address
CALIFORNIA
Santa Clara
2625 Augustine Dr Fl 2
Contacts
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