LivePerson Inc
NASDAQ:LPSN

Watchlist Manager
LivePerson Inc Logo
LivePerson Inc
NASDAQ:LPSN
Watchlist
Price: 2.88 USD 5.11%
Market Cap: $34.2m

LivePerson Inc
Investor Relations

LivePerson, Inc. engages in the provision of mobile and online messaging solutions through Conversational Artificial Intelligence (AI). The company is headquartered in New York City, New York and currently employs 1,540 full-time employees. The company went IPO on 2000-04-07. The firm's segments include Business and Consumer. The Business segment enables brands to power the Conversational Cloud’s sophisticated intelligence engine to connect with consumers through an integrated suite of mobile and online business messaging technologies. The Consumer segment facilitates online transactions between experts and users seeking information and knowledge for a fee via mobile and online messaging. LivePerson’s hosted platforms harness human, artificial intelligence (AI) and bot-powered messaging on mobile apps, mobile and desktop Web browsers, short message service (SMS), social media and third-party consumer messaging platforms. Its business-to-business services are all managed from a single user interface. LivePerson provides professional services and value-added business consulting to support complete deployment and optimization of its enterprise solution.

Show more
Loading
No Stocks Selected

Compare the stock's returns with its benchmark index and competitors. Gain insights into its relative performance over time.

Select Stock to Compare
Last Earnings Call
Fiscal Period
Q4 2025
Call Date
Mar 12, 2026
AI Summary
Q4 2025

Outperformance: Revenue of $59.3 million and adjusted EBITDA of $10.8 million both came in above the high end of the company's Q4 guidance.

Guidance: Full-year 2026 revenue guide of $195M–$207M and adjusted EBITDA guidance of a loss of $4M to positive $7M; company expects positive net new ARR in H2 2026.

Product launch: LivePerson launched Syntrix (GA), a simulation and assurance platform for enterprise AI, and already has paying customers across banking, telecom and tech.

Platform work: Multiyear platform modernization remains on track to complete in H1 2026 to support higher generative AI traffic and resiliency.

Partnerships: Google Cloud Marketplace momentum is driving renewals and upsells; company expects a material amount of revenue to flow through marketplace by end of 2026.

Revenue dynamics: 2026 will see overall revenue decline year-over-year due to prior negative net ARR carrying through, with improvement and positive net ARR expected in H2.

Operational discipline: Q4 results reflect a structurally lower cost base from prior restructuring; company will add targeted product and GTM investments in 2026.

Key Financials
Revenue
$59.3 million
Adjusted EBITDA
$10.8 million
Revenue (Q1 2026 guidance)
$53 million to $55 million
Adjusted EBITDA (Q1 2026 guidance)
$2 million to $5 million
Revenue from hosted services
$51 million
Recurring revenue
$52.9 million (89% of total revenue)
Professional services revenue
$8.3 million
Average revenue per customer
$680,000
Remaining performance obligation (RPO)
$176 million
Net revenue retention
78%
Cash on hand
$95 million
AI penetration of conversations
over 20% of conversations leveraged the generative AI suite in Q4
Earnings Call Recording
Other Earnings Calls

Management

Mr. John Deneen Collins J.D.
CFO, COO, Principal Executive Officer & Principal Financial Officer
No Bio Available
Mr. Jeffrey Ford
Senior VP & Chief Accounting Officer
No Bio Available
Mr. Alex Kroman
Chief Product & Technology Officer
No Bio Available
Ms. Monica L. Greenberg J.D.
Executive VP of Public Policy & General Counsel
No Bio Available
Mr. John Sabino
CEO & Director
No Bio Available
Ms. Ruth Zive
Chief Marketing Officer
No Bio Available
Mr. Dan Sincavage
Chief Strategy Officer
No Bio Available
Aga May-Sadowska
GM & Senior VP of EMEA
No Bio Available
Ms. Nirali Amin
Senior Vice President of Solutions
No Bio Available
Christian Thum
Senior Vice President of Software development
No Bio Available

Contacts

Address
NEW YORK
New York City
530 7th Avenue, Floor M1
Contacts
+12126094200.0
www.liveperson.com
Get AI-powered insights for any company or topic.
Open AI Assistant

Intrinsic Value is all-important and is the only logical way to evaluate the relative attractiveness of investments and businesses.

Warren Buffett