Saia Inc
NASDAQ:SAIA
Saia Inc
In the dynamic landscape of the freight and logistics industry, Saia Inc. stands as a robust player, forging its path through decades of steady growth and strategic operations. Established in 1924, Saia began as a small, regional trucking company in Louisiana. Over the years, it has evolved into a formidable force in the less-than-truckload (LTL) sector, precisely orchestrating the transportation of shipments that do not require an entire trailer. LTL is inherently complex, involving the consolidation of multiple smaller shipments, allowing Saia to optimize its routing and maximize its load efficiency. By focusing on providing reliable and timely service, Saia cultivates strong customer relationships, catering to a diverse clientele that ranges from small businesses to large corporations.
Saia operates within a carefully crafted network of service centers strategically dispersed across the United States. This expansive network allows the company to ensure swift transit times and comprehensive coverage, enhancing both its competitive edge and value proposition. Revenue is driven primarily by transportation fees charged for moving freight across this vast network, while rigorous cost controls and operational efficiencies safeguard profitability. Additionally, Saia leverages technological advancements to refine its logistics solutions, streamline operations, and bolster customer satisfaction with track-and-trace capabilities. The company’s commitment to innovation and customer-centric service continues to fuel its growth trajectory, cementing its position as a pivotal entity in the transportation and logistics sector.
In the dynamic landscape of the freight and logistics industry, Saia Inc. stands as a robust player, forging its path through decades of steady growth and strategic operations. Established in 1924, Saia began as a small, regional trucking company in Louisiana. Over the years, it has evolved into a formidable force in the less-than-truckload (LTL) sector, precisely orchestrating the transportation of shipments that do not require an entire trailer. LTL is inherently complex, involving the consolidation of multiple smaller shipments, allowing Saia to optimize its routing and maximize its load efficiency. By focusing on providing reliable and timely service, Saia cultivates strong customer relationships, catering to a diverse clientele that ranges from small businesses to large corporations.
Saia operates within a carefully crafted network of service centers strategically dispersed across the United States. This expansive network allows the company to ensure swift transit times and comprehensive coverage, enhancing both its competitive edge and value proposition. Revenue is driven primarily by transportation fees charged for moving freight across this vast network, while rigorous cost controls and operational efficiencies safeguard profitability. Additionally, Saia leverages technological advancements to refine its logistics solutions, streamline operations, and bolster customer satisfaction with track-and-trace capabilities. The company’s commitment to innovation and customer-centric service continues to fuel its growth trajectory, cementing its position as a pivotal entity in the transportation and logistics sector.
Record Revenue: Saia posted record fourth quarter revenue of $790 million, up 0.1% year-over-year, marking the highest for any quarter in company history.
Margin Headwinds: Operating ratio worsened to 91.9% (from 87.1% last year), mainly due to increased self-insurance costs from adverse claim developments on prior-year accidents.
Volume & Tonnage: Shipments per day fell 0.5% and tons per day dropped 1.5% year-over-year in Q4; January tonnage was down 7%, with weather as a factor.
Pricing & Contract Renewals: Contractual renewals averaged 4.9% in Q4, with January renewals up 6.6%; revenue per shipment excluding fuel surcharge was down 0.5% year-over-year but rose 1.1% sequentially.
National Network Impact: The expanded national network drove market share gains and contributed to improved customer service metrics, including a record-low cargo claims ratio.
Cost Pressures: Salaries, wages, and benefits increased 6.1% year-over-year due to wage hikes and higher health insurance costs; cost per shipment increased 6.1%.
Outlook: Saia expects sequential margin improvement in 2026, aiming for 100–200 basis points in operating ratio improvement if macro conditions improve. Management remains focused on strong pricing, cost discipline, and scaling new terminals.