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Marks and Spencer Group PLC
XBER:MA6

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Marks and Spencer Group PLC Logo
Marks and Spencer Group PLC
XBER:MA6
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Price: 3.72 EUR Market Closed
Market Cap: €7.3B

Marks and Spencer Group PLC
Investor Relations

Marks and Spencer Group PLC, affectionately known as M&S, has woven its name into the tapestry of British retail since its founding in 1884. Originally a penny bazaar established by Michael Marks and Thomas Spencer, M&S evolved over the decades into an emblem of British quality and reliability. This transformation was fueled by its dedication to providing a diverse product mix that encompasses food, clothing, and home goods. Its food segment, in particular, garners accolades for offering premium ready-made meals and groceries, while its clothing and home division consistently strives to blend style with affordability. M&S operates through a network of stores primarily across the UK, supplemented by a selection of locations in Europe and Asia, and a growing online presence. This omnichannel approach enables M&S to engage with both traditional shoppers who value the in-store experience and a new generation of consumers seeking convenience.

The financial engine of Marks and Spencer is driven by its commitment to quality and sustainability, which it leverages to differentiate itself in a competitive market. It derives revenue predominantly through its vast retail operations, segmenting its business between the ever-popular food aisles and a reimagined offering of apparel and home goods. While the food sector remains the crown jewel, consistently delivering robust performance through its focus on high-quality and innovative products, the clothing and home segment has experienced various challenges, prompting strategic initiatives to revive its appeal. Initiatives such as revamping clothing lines, closing underperforming stores, and enhancing its digital platforms aim to fortify M&S's market position. In addition, its financial services, which offer credit cards and insurance products, contribute a more modest but steady stream of income, adding an intriguing layer to its business model as the company continues its storied journey in the ever-evolving retail landscape.

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Last Earnings Call
Fiscal Period
Q2 2026
Call Date
Nov 5, 2025
AI Summary
Q2 2026

Cyber Attack Impact: The first half was dominated by a cyber attack, which led to significant system outages, profit decline, and cash outflows, but recovery is well underway.

Profit Decline: Adjusted profit before tax fell to £184.1 million, down £229 million from last year, in line with expectations and partly offset by £100 million in insurance proceeds.

Food Sales Resilience: Food sales grew 7.8% in value and 2.8% in volume, showing strong customer demand despite operational disruptions.

Fashion, Home and Beauty Hit Hard: Sales in Fashion, Home and Beauty dropped 16.4%, with online sales down 43% due to extended system outages.

Ocado Retail Consolidation: Ocado Retail was consolidated into group numbers for the first time, contributing to a 20% group sales increase but delivering a small operating loss.

Cost Savings Ambition Raised: The structural cost reduction target was increased from £500 million to £600 million by FY '28.

Positive Outlook: Management expects profit in the second half at least in line with last year, with full recovery from the cyber incident by year-end.

Key Financials
Group Sales
£8 billion
Group Sales (excluding Ocado Retail)
£6.5 billion
Adjusted Profit Before Tax
£184.1 million
Statutory Profit Before Tax
£3.4 million
Insurance Proceeds (Cyber Incident)
£100 million
Adjusting Items
£168 million
Cyber Attack-Related Adjusting Items
£102 million
Free Cash Flow from Operations
Outflow of £193 million
Net Funds (excluding lease liabilities)
£176 million
Net Debt (including lease liabilities)
£2.5 billion
Food Sales Growth
7.8%
Food Volume Growth
2.8%
Food Operating Margin
2%
Fashion, Home and Beauty Sales
Down 16.4%
Fashion, Home and Beauty Store Sales
Down 3%
Fashion, Home and Beauty Online Sales
Down 43%
Fashion, Home and Beauty Operating Margin
2.7%
International Sales
Down 11.6%
International Operating Profit
£13 million
Ocado Retail Sales Growth
15%
Ocado Retail Operating Loss
£3 million
Structural Cost Reduction Target
£600 million by FY '28
Earnings Call Recording
Other Earnings Calls
2026
2023
2020
2019

Management

Mr. Stuart B. Machin
CEO & Director
No Bio Available
Mr. Jeremy Charles Douglas Townsend
Chief Financial Officer
No Bio Available
Mr. Sacha Berendji
Operations Director
No Bio Available
Ms. Rachel Higham
Chief Digital & Technology Officer
No Bio Available
Mr. Fraser Ramzan
Head of Investor Relations
No Bio Available
Mr. Nick Folland
Group General Counsel & Company Secretary
No Bio Available
Ms. Sarah Findlater
Director of People
No Bio Available
Mr. Paul Friston
Managing Director of International
No Bio Available
Mr. Craig Taylor
Head of Operations for Food Supply Chain
No Bio Available
Ms. Victoria McKenzie-Gould
Corporate affairs Director
No Bio Available

Contacts

Address
London
Waterside House, 35 North Wharf Road
Contacts