Company Overview

Business Description

Sector
Industrials
Industry
Road & Rail
Headquarters
United Kingdom UK
Employees
29 000
IPO date
Jun 16, 1995

FirstGroup PLC is a UK transport company that runs buses and trains. Its bus business carries local passengers on scheduled routes, while its rail business operates passenger rail services under government contracts or franchise-style agreements. The company does not make vehicles; it earns money by moving people through services that are set up, staffed, and managed by its own teams.

Its main customers are everyday travelers such as commuters, students, and leisure passengers, plus public-sector bodies that award or fund rail services. FirstGroup makes most of its money from passenger fares, and in rail it also receives payments linked to operating contracted services. The business depends on keeping routes reliable, filling seats, and winning or renewing transport contracts.

What makes FirstGroup different is that it sits in the middle of the public transport system rather than at the manufacturing end. It buys or leases buses and rail-related assets, hires drivers and operational staff, and turns that into a service sold to the public and to government. That makes it a steady, service-heavy business tied to daily travel patterns and public transport policy.

FirstGroup PLC Investor Relations

Address
395 King Street
Aberdeen, Aberdeenshire
United Kingdom

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First Bus

Runs local bus services in towns and cities across the UK, including scheduled routes, school services, and other local transport operations.

Customers

Daily passengers, commuters, students, and local transport authorities that help fund or specify services.

Revenue Model

Makes money from passenger fares, local authority payments, and transport contracts.

First Rail

Operates rail services in the UK through branded train companies and rail contracts, moving passengers on long-distance and commuter routes.

Customers

Rail passengers and, for some routes, the UK government or rail authorities that award and oversee train operating contracts.

Revenue Model

Makes money from ticket sales, and under some contracts from management fees or government-set payments tied to running the service.

Management

Mr. Graham F. Sutherland

CEO & Executive Director

Biography unavailable

Mr. Ryan Dirk Mangold

CFO & Director

Biography unavailable

Mr. Faisal Tabbah

Head of Investor Relations

Biography unavailable

Stuart Butchers

Group Head of Communications

Biography unavailable

Mr. Steve Montgomery

Managing Director of First Rail

Biography unavailable

Ms. Janette Bell

Managing Director of First Bus

Biography unavailable

Mr. David John Mark Blizzard

Company Secretary

Biography unavailable

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