First Bus
Runs local bus services in towns and cities across the UK, including scheduled routes, school services, and other local transport operations.
Customers
Daily passengers, commuters, students, and local transport authorities that help fund or specify services.
Revenue Model
Makes money from passenger fares, local authority payments, and transport contracts.
First Rail
Operates rail services in the UK through branded train companies and rail contracts, moving passengers on long-distance and commuter routes.
Customers
Rail passengers and, for some routes, the UK government or rail authorities that award and oversee train operating contracts.
Revenue Model
Makes money from ticket sales, and under some contracts from management fees or government-set payments tied to running the service.