Crocs Inc banner

Crocs Inc
NASDAQ:CROX

Watchlist Manager
Crocs Inc Logo
Crocs Inc
NASDAQ:CROX
Watchlist
Price: 103.39 USD 1.05% Market Closed
Market Cap: $5.2B

Q3-2025 Earnings Call

AI Summary
Earnings Call on Oct 30, 2025

Revenue: Q3 revenue was about $1 billion, down 7% year-on-year but ahead of company expectations.

Profitability: Strong profitability and cash flow enabled buybacks and debt paydown, with $63 million in debt repaid and 2.4 million shares repurchased in the quarter.

Gross Margin: Adjusted gross margin was 58.5%, down 110 basis points, mostly due to higher tariff costs.

Brand Actions: Crocs pulled back on promotions and reduced wholesale shipments in North America to protect brand health, resulting in near-term sales declines but improving long-term fundamentals.

HEYDUDE Cleanup: HEYDUDE revenue fell 22%, but major wholesale inventory cleanup was executed in Q3 and will continue in Q4, setting the stage for future growth.

Cost Savings: $50 million in cost savings identified for 2025, with another $100 million targeted for 2026, focused on supply chain and organizational efficiency.

International Growth: International Crocs sales were up 4% with China, Japan, and Western Europe showing strong performance.

Q4 Outlook: Q4 revenue expected to decline about 8%; adjusted operating margin expected around 15.5% with continued tariff headwinds and SG&A reductions.

Cost Structure & Savings

Crocs has taken significant actions to simplify its cost structure, identifying $50 million in gross cost savings for 2025 and an additional $100 million for 2026. These savings are coming from supply chain efficiencies, organizational restructuring, and reduced spending on vendors and services. Cost reductions will provide flexibility for investment in product innovation and brand marketing while aiming to deliver operating leverage in 2026.

North America Performance & Strategy

Crocs intentionally reduced promotional activity and wholesale shipments in North America, prioritizing brand health over short-term sales. This led to a near-term revenue decline but improved gross profit and set the stage for future growth. Innovation in clogs and sandals, expansion into new categories, and increased digital engagement are expected to help restore momentum as the consumer environment remains cautious, particularly among less affluent shoppers.

International Markets

International markets showed resilience, with Crocs brand sales up 4% year-on-year, led by China (up mid-20%), Japan, and Western Europe. Direct-to-consumer international sales rose 23%, reflecting strong brand traction. Strategic marketing campaigns and collaborations contributed to growth, and international expansion, especially through new stores in Europe and Asia, remains a priority.

HEYDUDE Brand Stabilization

HEYDUDE revenue declined 22%, primarily due to proactive wholesale inventory cleanup and reduced marketing spend. Actions included taking back aged inventory and providing markdown allowances to retailers. While these impacted near-term sales, HEYDUDE's sell-through improved, and product innovation (like Stretch Socks) is gaining traction. The company expects most cleanup to be completed in 2025 with less impact in 2026.

Tariff Impact & Margin Management

Tariffs created a significant headwind for gross margins in Q3 (230 basis points impact) and are expected to drive a 300 basis point margin hit in Q4. Crocs has implemented vendor negotiations and supply chain adjustments to mitigate some effects, but the company does not plan broad-based price increases in North America, especially for core products. Tariff impacts are expected to continue into the first half of 2026.

Product Innovation & Diversification

Crocs is focusing on innovation within its clog franchise (e.g., Crafted, Echo 2.0) and expanding into sandals and slippers. New collaborations and digital campaigns are driving engagement, and upcoming product launches and reintroductions are expected to drive growth across both brands and geographies.

Digital & DTC Channel

Crocs reported strong digital engagement, particularly on TikTok, where its brand is highly ranked. The company is investing in digital marketing and live streaming initiatives, driving consumer engagement and direct-to-consumer sales. DTC channels are expected to accelerate in Q4 for North America, especially as promotional activity is dialed back.

Capital Allocation

Strong cash flow enabled Crocs to repurchase $203 million of stock and pay down $63 million of debt in Q3. The company ended the quarter with $927 million remaining on its buyback authorization and net leverage at the lower end of its target range. There are no current plans for portfolio changes or divestitures.

Revenue
$1B
Change: Down 7% YoY.
Guidance: Q4 revenue expected to be down approximately 8%.
Crocs Brand Revenue
$836M
Change: Down 3% YoY.
Guidance: Q4 expected to be down approximately 3%.
HEYDUDE Revenue
$160M
Change: Down 22% YoY.
Guidance: Q4 expected to be down in the mid-20s percent range YoY.
Adjusted Gross Margin
58.5%
Change: Down 110 bps YoY.
Guidance: Q4 gross margin expected to be down ~300 bps, largely due to tariffs.
Crocs Brand Adjusted Gross Margin
61.8%
Change: Down 70 bps YoY.
HEYDUDE Brand Adjusted Gross Margin
42.3%
Change: Down 560 bps YoY.
Adjusted Operating Margin
20.8%
Change: Down 460 bps YoY.
Guidance: Q4 expected to be approximately 15.5%.
Adjusted SG&A Rate
37.7%
Change: Up 350 bps YoY.
Guidance: Adjusted SG&A dollars expected to be below prior year in Q4.
Adjusted Diluted EPS
$2.92
Change: Down 19% YoY.
Guidance: Q4 expected to be $1.82–$1.92.
Inventory
$397M
Change: Up 8% YoY.
Cash and Cash Equivalents
$154M
No Additional Information
Borrowing Capacity (Revolver)
$850M
No Additional Information
Total Borrowings
$1.3B
No Additional Information
Share Repurchases (Q3)
2.4M shares / $203M
No Additional Information
Share Repurchases (YTD)
4.3M shares / ~$400M
No Additional Information
Share Buyback Authorization Remaining
$927M
No Additional Information
Debt Paydown
$63M
No Additional Information
Capital Expenditures (2025E)
$70–$75M
No Additional Information
Revenue
$1B
Change: Down 7% YoY.
Guidance: Q4 revenue expected to be down approximately 8%.
Crocs Brand Revenue
$836M
Change: Down 3% YoY.
Guidance: Q4 expected to be down approximately 3%.
HEYDUDE Revenue
$160M
Change: Down 22% YoY.
Guidance: Q4 expected to be down in the mid-20s percent range YoY.
Adjusted Gross Margin
58.5%
Change: Down 110 bps YoY.
Guidance: Q4 gross margin expected to be down ~300 bps, largely due to tariffs.
Crocs Brand Adjusted Gross Margin
61.8%
Change: Down 70 bps YoY.
HEYDUDE Brand Adjusted Gross Margin
42.3%
Change: Down 560 bps YoY.
Adjusted Operating Margin
20.8%
Change: Down 460 bps YoY.
Guidance: Q4 expected to be approximately 15.5%.
Adjusted SG&A Rate
37.7%
Change: Up 350 bps YoY.
Guidance: Adjusted SG&A dollars expected to be below prior year in Q4.
Adjusted Diluted EPS
$2.92
Change: Down 19% YoY.
Guidance: Q4 expected to be $1.82–$1.92.
Inventory
$397M
Change: Up 8% YoY.
Cash and Cash Equivalents
$154M
No Additional Information
Borrowing Capacity (Revolver)
$850M
No Additional Information
Total Borrowings
$1.3B
No Additional Information
Share Repurchases (Q3)
2.4M shares / $203M
No Additional Information
Share Repurchases (YTD)
4.3M shares / ~$400M
No Additional Information
Share Buyback Authorization Remaining
$927M
No Additional Information
Debt Paydown
$63M
No Additional Information
Capital Expenditures (2025E)
$70–$75M
No Additional Information

Earnings Call Transcript

Transcript
from 0
Operator

Good morning, and welcome to Crocs, Inc. Third Quarter 2025 Earnings Conference Call. [Operator Instructions] Please note, this event is being recorded.

I would now like to turn the conference over to Erinn Murphy, Senior Vice President of Investor Relations and Strategy. Please go ahead.

E
Erinn Murphy
executive

Good morning, and thank you for joining us to discuss Crocs, Inc. third quarter results. With me today are Andrew Rees, Chief Executive Officer; and Patraic Reagan, Executive Vice President and Chief Financial Officer. Following their prepared remarks, we will open the call for your questions, which we ask that you limit to one per caller.

Before we begin, I would like to remind you that some of the information provided on this call is forward-looking and accordingly, is subject to the safe harbor provisions of the federal securities laws. These statements involve known and unknown risks, uncertainties and other factors, which may cause our actual results, performance or achievements to differ materially. Please refer to our most recent annual report on Form 10-K, quarterly reports on Form 10-Q and other reports filed with the SEC for more information on these risks and uncertainties.

Certain financial metrics that we refer to as adjusted or non-GAAP are non-GAAP measures. A reconciliation of these amounts to their GAAP counterparts is contained in the press release we issued earlier this morning. All revenue growth rates will be cited on a constant currency basis unless otherwise stated.

At this time, I'll turn the call over to Andrew Rees, Crocs, Inc. Chief Executive Officer.

A
Andrew Rees
executive

Thank you, Erinn, and good morning, everyone. Thank you for joining us today. Before we discuss the quarter, I would like to start by welcoming our Chief Financial Officer, Patraic Reagan, to his first Crocs, Inc. earnings call.

Our third quarter performance was driven by managing both of our brands in a disciplined fashion, streamlining our cost structure and controlling our inventory in the marketplace. We deliver very strong profitability and cash flow, which enabled us to repurchase 2.4 million of our outstanding shares and paid down $63 million of debt. These are fundamental levers of a value creation model. While our results came in ahead of our expectations, I acknowledge that this performance is not up to the standards that we expect for ourselves. We are working to regain momentum in the marketplace, and our teams have already begun executing against our strategies. With this in mind, I would like to begin the call today by elaborating on the progress we have made on our strategic pillars for both Crocs and HEYDUDE and the speed at which we are driving further simplicity and cost reductions across our enterprise. Patraic will then provide a more detailed overview of our financial results and outlook.

Starting with the Crocs Brand. As we communicated last quarter, we elected to take 2 strategic actions to protect the long-term brand health. First, we pulled back on the breadth and depth of promotional activity across our digital channels in North America. This promotional pullback has had the greatest impact on our classic clog business as we work harder to protect our icon. Second, we continue to reduce receipts into the wholesale channel to better match supply to demand and ultimately drive a demand-led model.

While these actions are impacting near-term sales, we expect them to enable a foundation for future growth. Further, we have seen a net positive benefit to our gross profit dollars in North America as a result of our pullback on promotions.

Our return to growth in North America will be based on greater product innovation, diversification within clogs, growth within sandals and new categories. We have carefully managed our Classic Clog franchise with the desired outcome of creating clearer segmentation, while leaning into innovation within new clog and sandal introductions. While improving the trajectory of North America is a top priority, we are making good progress against our 5 strategic pillars for the Crocs Brand. First, we will continue to drive brand relevance through clog iterations and innovation. During the quarter, we introduced the Crafted clog starting at $60. This new franchise incorporates a non-molded comfortable upper with a Jibbitable backstrap as we put personalization to the forefront of our design.

We featured LolaTom, the actress of hit show to summer I turn Freddy to bring this to market. Following our initial sell-out on Tiktopshop, we have seen strong consumer response in all channels. We're also focused on scaling existing cloud franchises, including crop brand and Echo. Within the Echo franchise, we launched the EcoRo during the quarter and saw immediate success. Looking to 2026, we will expand our crafted franchise with new materializations, launch a new and improved crop brand, which is already an established fan favorite in our portfolio and introduce Echo 2.0 clog.

We expect product diversification within our clog pillar to enable greater channel segmentation and drive long-term growth in our clog franchise. Second, we're focused on diversifying outside of clogs through new category expansion.

Our sandals pillar outperformed the broader portfolio and took market share in this quarter with strong full price performance across our style franchise, including Brooklyn, Getaway and Miami. Retailers have continued to chase these key styles beyond the back-to-school season. As we look into 2026, these franchises paired with the reintroduction of an updated personalizable 2-strap sandal underscores our opportunity to gain further market share in this category.

We are also excited with the response we have received around our new cozy franchise, the unforgettable, which we launched in partnership with Actress, Millibabbi Brown. This style has already seen a very positive response on tiptop, resonating particularly well with the gen Z female consumer. The unforgettable along with broader newness in our Cozy assortment has catalyzed our line business so far this season.

Third, we will fuel consumer engagement with disruptive digital and social marketing. During the quarter, we launched a multiyear agreement with the NFL, which featured our classic and classic line clogs as well as Jibbitz. This release exceeded our expectations with particularly strong sell-through across the board, leading to multiple restocks. Other highlights in the quarter included a disruptive launch with Crispy Cream and our newest release on roadblocks.

In the quarter, we launched a Pan Asian monsoon campaign, Your Crop, Your Splash. This campaign positions a classic clog as the footwear of choice for the rainy season and stars 2 prominent actors from South Korea and India. The campaign video generated approximately 575 million views across Instagram and YouTube. These partnerships are prime examples of how our brand excites, inspires and connects with a wide range of consumers across the globe.

We'll continue to create compelling consumer experiences across distribution. Year-to-date, we've accelerated our first mover advantage in social commerce. We remain the #1 footwear brand on TikTok shop in the U.S. and the growing adoption of this platform is gaining momentum with the younger consumers. This month, we created further disruption in the market by live streaming both of our brands on TikTop shop and our own.com throughout the month of October. Through this initiative, we have seen an uptick in our followers and influx of new consumers. In fact, Crocs was the first fashion brand to Livestream 24/7 for an entire month across TikTok and .com. We're continuing to expand this partnership and have launched TikTok shop in the U.K., Germany and Brazil.

Fifth, we see significant opportunity to capture greater share across our international markets, many of which are still in their infancy of growth. In the third quarter, we saw broad-based strength across our Tier 1 international markets. China delivered revenue growth across all channels and was up mid-20% to prior year, outperforming the overall market handily. During the quarter, we launched a unique pop mark, Times Skol Panda collaboration, which included a Doyon live stream on Popma's page and was a smash head in China. In addition to China, we saw a strong growth in Japan and across all of our key markets in Western Europe.

In summary, our priorities are clear: driving product innovation in clogs and sandals, staying agile and consumer-focused while sharpening segmentation and accelerating international growth, but penetration opportunities remain.

Turning now to HEYDUDE. We delivered third quarter results that came in ahead of expectations. We are encouraged by the progress we're making in stabilizing the brand in North America to return to profitable growth. Let me share more about the actions we have taken and what gives me confidence in our ability to reestablish brand growth.

First, we're focused on building a community. Our recently refreshed consumer insights work underscores that we have a passionate group of brand fans, ones that identify as laid back and no fuss, but clearly seek the comfortable and lightweight products we have to offer. We launched our HEYDUDE country campaign in June, which plays to our brand's affinities, including music, travel and pre-and-post sport and is centered around this laid back no fuss consumer. Relatedly, we are encouraged to see the brand's return to the top 10 preferred footwear brands among males in the Piper Sandler taking stock with Team survey this fall.

Second, our product direction is clear. We're building the core and thoughtfully adding more. Within our Wale & Wendy franchise, we launched the stretch stocks and its performance has already surpassed legacy socks on a like-for-like basis. In 2026, we will launch Stretch Jersey, a sweatshirt for your feet and retailer response to this product has been very strong as it appeals to both her and him. Outside of a core, we are seeing continued traction of our pool franchise, which plays into address casual sneaker space, and we're solidly building on our slipper success again this holiday.

Earlier this month, we launched our third collaboration with Jelly Roll, featuring the fan favorite Bradley boot in 2 colorways. The initial launch on TikTop shop drove the largest single day for HEYDUDE on the platform to date. We see this call up as serving to halo, our broader boot offering as we move into holiday.

Third, we'll focus on continuing to clean up channel inventory in the North America marketplace. During the third quarter, we accelerated returns and markdown allowances to our retailers to improve inventory health, while elevating our brand presentation at wholesale. The nature of these cleanup actions has had an impact on revenue in the third quarter through vendor returns, and we're planning for continued markdown support in the fourth quarter. These actions have been effective in cleaning up the channel and establishing a foundation for future growth.

On an enterprise basis, we're working to quickly rightsize our cost base. As we shared on our last call, we've already taken action on $50 million of gross cost savings this year and have since identified another $100 million of gross cost savings across the business to simplify the organization. While Patraic will go into more detail shortly, we expect these cost savings to generate greater flexibility across the P&L, enabling future investment to drive growth for our brands.

At this time, I will turn the call over to Patraic to provide more detail around our third quarter financial performance and our fourth quarter outlook.

P
Patraic Reagan
executive

Thank you, Andrew, and good morning, everyone. Before I review the quarter, I'd like to say how grateful and excited I am to have the opportunity to serve as Chief Financial Officer of Crocs, Inc. This is a company I have long admired professionally and as a consumer, one whose profitable growth has been built on an enduring cultural icon. For Crocs and HEYDUDE, I see strong potential, both domestically and globally and I look forward to working with our talented teams across the world to further drive the company's strategic and financial goals.

Now let's get into our results. Our third quarter revenue of approximately $1 billion were down 7% to prior year. Crocs Brand revenue of $836 million was down 3% the prior year, with wholesale down 8% and D2C up 1%. The North American revenues were down 9% to last year as we continue to intentionally pull back on discounting within our digital channels during the quarter. This was partially offset by strong digital marketplace performance. These actions, in part resulted in D2C down on 8%, while wholesale was down 11%.

International revenue was up 4% to prior year, driven by direct-to-consumer, which was up 23%. D2C performance continues to reflect broad-based strength across both digital and retail. International wholesale was down 7% based on timing shifts we communicated last quarter. Within our Tier 1 international markets, we saw a broad-based strength led by China and Japan, while Western Europe also drove strong results across the U.K., Germany and France.

Now turning to HEYDUDE Brand. revenue of $160 million was down 22% to prior year, but ahead of our expectations. D2C was better than planned, down 1% the prior year. This was driven by the addition of new retail stores and strong digital marketplace performance, most notably on TikTok Shop, offset by the planned reduction in performance marketing spend as we work to enhance profitability, albeit with negative revenue impacts.

Wholesale was down 39%, reflecting the previously communicated wholesale cleanup actions we took in the quarter. As a result of these actions, we started to see an improvement in wholesale sellouts, which are now in line with our inventory levels. This is an important data point as we position HEYDUDE for a return to growth.

Moving back to Crocs, Inc. Enterprise adjusted gross margin of 58.5% was down 110 basis points to prior year, including a 230 basis point headwind from tariffs. The tariff impact in the quarter was 60 basis points higher than we previously anticipated based on higher receipts and country mix. Excluding tariffs, our adjusted gross margin would have been up reflecting lower negotiated product costs, higher ASPs for both brands and brand mix.

Crocs Brand adjusted gross margin of 61.8% and was down 70 basis points to prior year, driven by tariff headwinds. HEYDUDE Brand adjusted gross margin of 42.3%, was down 560 basis points to prior year driven by tariff headwinds and fixed cost leverage, which was partially offset by higher ASPs.

Importantly, the third quarter represents the ninth consecutive quarter of ASP increases for HEYDUDE. Adjusted SG&A rate was 37.7%, up 350 basis points compared to prior year. Adjusted SG&A dollars increased 3% to prior year, a notable improvement from the 15% SG&A increase in the first half of the year. This was driven by investments in talent, D2C and marketing, significantly offset by cost savings under the $50 million initiative that we announced earlier this year.

Taken together, adjusted operating margin of 20.8% came in ahead of our guidance of 18% to 19%, but was down 460 basis points compared to prior year. Adjusted diluted earnings per share of $2.92 was down 19% to last year our non-GAAP effective tax rate was 16.9%.

Moving on to inventory. At the end of Q3, our inventory balance was $397 million, up 8% to prior year, including the impact of higher tariffs and product mix. Importantly, inventory units were down low single digits to prior year. Our enterprise inventory turns were above our goal of 4x on an annualized basis as we proactively managed our inventory receipts.

Our liquidity position remains strong, comprised of $154 million of cash and cash equivalents and nearly $850 million of borrowing capacity on our revolver.

Our strong profitability and free cash flow enables us to return value to shareholders through buybacks and debt paydown. During the quarter, we repurchased 2.4 million shares of our common stock for a total of $203 million at an average cost of approximately $83 per share. This represented approximately 4% of our float. Year-to-date, we have repurchased 4.3 million shares of our common stock for a total of approximately $400 million. We ended the quarter with $927 million remaining on our buyback authorization.

Total borrowings at quarter end of $1.3 billion, included the paydown of $63 million of debt during the third quarter. Our net leverage ended the quarter at the lower end of our targeted range of 1 to 1.5x.

Now turning to our fourth quarter outlook. For Q4, we expect revenues to be down approximately 8% and currency rates as of October 27. Within this, we expect the Crocs Brand to be down approximately 3%, with acceleration in our international business from a mid-single digit in Q3 to a low double-digit rate in Q4. North America revenue is expected to be down low double digits to prior year, reflecting a wider range of outcomes, including our view of a choiceful consumer, a highly competitive holiday season and lower inventory receipts in the wholesale channel. For HEYDUDE, we expect revenue to be down in the mid-20s range, including the impact of reducing performance marketing spend in the DTC channel and the investments we are making in wholesale marketplace cleanup.

We expect adjusted operating margin to be approximately 15.5%. This excludes approximately $10 million related to cost reduction initiatives we referenced earlier. Our adjusted operating margin embeds gross margins down approximately 300 basis points, driven almost entirely by tariff headwinds. In addition, our adjusted SG&A dollars are expected to be below that of prior year as we continue to see the positive impact of our cost savings. Adjusted diluted earnings per share is expected to be in the range of $1.82 to $1.92. For the year, our capital expenditures are expected to be in the range of $70 million to $75 million. While it is too early to provide 2026 guidance, I do want to provide more context on how we are thinking about further cost savings.

As Andrew mentioned, we are already benefiting from the previously actioned $50 million of gross cost savings in 2025. In addition, we have identified $100 million of incremental gross cost savings that we expect to benefit 2026. These savings include simplifying our organizational structure, deliberately reducing spend in noncritical areas and further optimizing our supply chain. It is too premature to share how much of these savings we will choose to flow to the bottom line. However, we are committed to managing our adjusted SG&A base to ensure we drive operating leverage in 2026, while creating greater flexibility across the P&L.

To conclude, we have already taken several strategic and tactical actions to improve the momentum of our brands. We have also taken steps to provide flexibility in our cost structure, and we are intently focused on driving consistent profitable growth in the future.

At this time, we will now turn the call back over to the operator to begin the question-and-answer portion of our call.

Operator

[Operator Instructions] The first question comes from Jonathan Komp with Baird.

J
Jonathan Komp
analyst

I want to ask first about the incremental cost savings initiatives. It looks like you're obviously preserving margin here, but are there structural deficiencies in the organization you're also trying to address, when you look at the structure of the organization? And as you think about 2026 and the comment around driving operating leverage, could you achieve leverage in a scenario where revenue still is down in the first half and maybe not significantly growing for the year?

A
Andrew Rees
executive

Thank you, Jonathan. I'll address it to start with and Patraic will pick up anything that I miss. So what I would say in terms of the cost savings, there's several buckets we're looking at. I think number one is we've got a significant benefit from some efficiencies we've now to drive in supply chain. We've invested quite a bit in our supply chain in the last several years, and we're now reaping some of the rewards of those efficiencies. And we've also integrated both our HEYDUDE and our Crocs supply chains more fully. So that's given us some really nice benefits.

Number two, we have looked at some structural key components. We've been quite thoughtful about this. where we've been able to reorganize kind of how we go to market and how we run some key parts of our business. We think that is going to give us more speed and more efficacy as well as generating a lower cost. And then we've also just been, I would say, rigorous around looking at where we're spending on vendors, outside services, et cetera, and consolidating that. And I think there's probably a small component in there. is trying to use AI and some of the technological advances that we're seeing across the globe to make us more efficient and effective.

In terms of the last part of your question, we will reinvest some of those savings in key areas around product innovation, around some things that we think will drive the top line. And we do believe that on an annual basis, we can absolutely provide -- we can achieve operating leverage in 2026. If revenues are down a little bit in a quarter, that may be harder. But for the year, we're quite confident we can get operating leverage.

P
Patraic Reagan
executive

Yes, Jon, just a couple of things to add from a perspective -- from my perspective, what I would say is that our language in the prepared remarks were really intentional. So what we're trying to do is drive flexibility as we turn into 2026. And I think what's been great to see in terms of the response of the organization is that we've really been able to turn very quickly, efficiently into identifying some of the areas that we're going to provide that flexibility in. And just to reiterate what Andrew said towards the end is we're clear that we need to protect product innovation and brand marketing, right? It does us no good to just cut cost through the P&L at the expense of what is the core of our business. So what we'll do as we go through this is continuing to look at all areas of the organization, but product and innovation and communication to our consumers through brand is an area that we're going to bring fence.

J
Jonathan Komp
analyst

That's really helpful. If I could sneak in one more. Can I just ask Andrew, is portfolio management consideration in your capital allocation strategy? And I ask in the context of coming up on the 4-year anniversary of owning HEYDUDE and still seeing significant challenges here.

A
Andrew Rees
executive

Yes. Thank you, Jon. No, I would say at this point, look, we believe, HEYDUDE is a strong brand. It's a strong scale brand within -- particularly within the U.S. casual footwear space. We absolutely acknowledge the challenges that we have had in running and operating this brand over the last several years. But I think I feel like we're doing the right work. We've made the right decisions, and we are confident in its future trajectory. We've definitely been focused on returning it to profitability, cleaning up the marketplace, making the right strategic decisions relative to promotion discount and also the amount we're investing in digital marketing.

We have retooled the management team, and I'm very confident in the strength of our management team and its ability to drive the future. And -- so I think we're not contemplating any portfolio changes at this time. And I would say we're confident in returning HEYDUDE to the right level of profitability and also growth in the future.

Operator

The next question is from Chris Nardone from Bank of America.

C
Christopher Nardone
analyst

Great guys. So just on Crocs North America, can you help identify some of the actions you're taking to help drive some improved results in this portion of the business? And in particular, it would be really great if you can elaborate on both your pipeline of new product and also how you think about the ramifications of potentially losing some of your core customers, given your pullback on promotions?

A
Andrew Rees
executive

Yes. Thank you, Chris. So look, I would say returning the North American -- Crocs North American business to growth is a top priority for our overall company. As a reminder, some of the lack of growth or the decline in sales are based on some strategic decisions we've made. One is reducing digital discounting. I think we elaborated on this in prepared remarks, but also reducing wholesale sell-in. So we -- and in that, we're making sure that we're appropriately positioned to grow in the future and not eroding our brand and particularly not eroding our core iconic franchise.

We do think, and that is embedded in our guidance. We do think the North American consumer is bifurcated. There is a portion of our North American consumers that are highly affluent. They're buying Crocs. They're buying other high-end brands, and they are in great financial save. But there is a large portion of consumers who are nervous. They are in less good financial shape, and they're being super cautious about their spending and certainly spending closer to need.

Given all of that and that -- the impact of that, I think we believe we're seeing in our business, I think others have talked about that, and that is embedded in our future expectations. But what are we doing, which I think is the core of your question? Number one, we're focusing on clog innovation and brand relevance. We're introduced -- we have introduced and are introducing a number of key product categories or key product franchises, crafted, echo and reintroducing Crocs brand, to diversify our clog platform and allow greater segmentation across our wholesale partners, and we're quite excited about the impact that this will have.

We're also continuing our diversification into new silhouettes and new categories. We had a strong sandal season in 2025, and we have a very strong pipeline of products going at '26 and a comfort about continued sandal growth, continued growth in personalization. And we're in the heart of slipper season right now. And as you can see, we have a tremendous lineup of slippers and line product actually on both of our brands.

And then continuing our, I would say, disruptive social and digital engagement, we're a leading brand on TikTok for Crocs, the leading brand on TikTop for Crocs, but also a close second for HEYDUDE. And you probably have seen during October, we launched a live streaming initiative where we live stream both of our brands, 24/7 with the prior month and gained -- and achieved all of our objectives from that perspective and learned a tremendous amount about how the consumer is migrating from traditional shopping to social shopping. So I think we have a well-rounded and robust strategy to return Crocs to growth in North America and are very confident in our ability to do that in short order.

Operator

The next question is from Tom Nikic with Needham.

T
Tom Nikic
analyst

I wanted to ask about the marketplace cleanup for HEYDUDE. I know there was quite a bit of action that happened in Q3, should we assume that there's kind of more marketplace cleanup that has to happen in Q4? And would you think that by year-end this year, you'd be relatively clean and that we wouldn't see as much in 2026?

A
Andrew Rees
executive

Yes. Good. Tom. I'm glad you asked about this, Tom. So this is important. In Q3, we invested actually a considerable amount of money in terms of the marketplace cleanup. That was primarily return. So we took back edge and slow selling product from some of our large wholesale partners, and it was a substantial amount. We felt this was important to reset how the brand looks at wholesale.

There is more in Q4, which is already embedded in the guidance that we provided. And that is primarily discount -- that is discount support where we're looking to complete some of the cleanup activity. And the majority of it will be done during 2025. I think there's some ongoing inventory health management that will happen in 2016, but it will be far less impactful than we have seen in the last 2 quarters. And in fact, we've been doing this for some period of time.

What I would say is as we look at the impacts of these investments we've made, I think we're quietly encouraged that sell-through is improving based on a reduction of aged inventory in the marketplace, a stronger presentation of HEYDUDE and a stronger presentation of new and current products. We particularly called out stretch socks. This was a franchise that we introduced earlier this year. And as the year has gone on, as our partners are more fully set on stretch stocks and the socks product that was the precursor has sold down and is eliminated, we're really happy with the sell-throughs of that franchise, and it's a really core and backbone franchise for the brand.

P
Patraic Reagan
executive

Yes. And Tom, just 2 quick things that I would add is that as you can see from prepared remarks, we highlighted that the sell-in and inventory levels are much in much better line for HEYDUDE. So that's a very encouraging sign. And then Secondly, we called out that for the ninth consecutive quarter, ASPs have increased with the HEYDUDE brand, which is also a key metric to watch as we continue to pivot the brand to return to growth.

T
Tom Nikic
analyst

Very helpful. And Patraic, welcome on Board and looking forward to working with you.

P
Patraic Reagan
executive

Thank you, Tom.

Operator

The next question is from Adrienne Yih with Barclays.

A
Adrienne Yih-Tennant
analyst

Andrew, I wanted to ask about sort of some of the choicefulness that you might be seeing in the fourth quarter. We've heard from other discretionary companies generally that this -- there's been a little bit of a weakness in the 25- to 35-year-old cohort. Back-to-school generally has been very strong and then a little bit of an exit kind of weakness coming out of the quarter. So if you can talk to that.

And then Patraic welcome to Board. Quick question on the end-of-quarter inventory. The spread looks like it's about 10% between dollars and units. So that seems like it's reflective of maybe the April tariffs. How should we think about on end-of-quarter inventory entering the new year? Does that then express kind of the August tariffs? And how should we think about early spring the pass-through on the gross margin?

A
Andrew Rees
executive

Okay. There's a lot there, Adrienne. So let me -- let's take it in the order you asked that I'll do the consumer and then Patraic can give you some color on inventory. I think -- look, I think you're hearing -- you're going to hear from us essentially what you've been hearing from a lot of other people that the consumer is clearly being more cautious about spending, and it's particularly -- I wouldn't categorize it by age group so much. I probably identify it more by socioeconomic strata. We definitely see it in our mid- to lower channels. There is less traffic to stores, right? So they're not even going to the store, right? They don't have the same level of disposable income or flexible income. So they're being more choiceful about what they're buying. They're making fewer trips to the store, and they're also shopping closer to need, right? So we expect -- we're anticipating to see that in the fourth quarter, where typically, even a constrained consumer does release the perk strings a little bit as they celebrate the holidays, whichever holidays, they do celebrate, but they will shop a little closer to need. So those are the things that we're seeing. So I think it's the lower end consumer. It's being more choiceful. They'll be more cautious about what they spend, and they're shopping closer to need. That's how I would categorize it and think about it.

P
Patraic Reagan
executive

Yes. And Adrienne, thank you for asking the question about inventory. First of all, I'd start off by saying that how we manage inventory here, matching demand to supply is really a strength of the organization. And frankly, it's a competitive advantage in terms of the speed in which we can evaluate and react to consumer demand, in both good times and bad.

You're right, as you call out the spread, that's directionally correct. And what you can think about is that optically with inventory up roughly about 8% as we close the Q3, that was almost entirely on a dollar basis driven by the impact of tariffs. What you really see is in terms of our diligence of managing inventory is on the unit side where we're actually down low single digits. So we feel really good about where we are from an inventory position as ended Q3. We'll continue to exercise that muscle. Honestly, as we are in Q4, we're aggressively managing inventory. Like I said, it is a core competency of what we do.

So we feel like as we turn into Q4, we'll continue to manage inventory from a unit standpoint similar to what we saw in Q3. And then in 2026, too early to comment really on '26, but I think you can take our history as an indicator in terms of how tightly we will continue to manage inventory and at the same time, making sure that we're serving our consumers across the globe.

Operator

The next question is from Peter McGoldrick with Stifel.

P
Peter McGoldrick
analyst

Welcome, Patraic. I'm interested in the market share in the under $100 assortment. I was curious if you could talk more about the current positioning of both of your brands and then any competitive dynamics that maybe playing out as the consumer feels prices going directionally higher across the marketplace.

A
Andrew Rees
executive

Yes. I mean, I think I can talk about that directionally. We don't -- we can't -- it's -- we'll kind of give you precise numbers around kind of market share. I think the strength of both of our brands is that they are extremely democratic in nature, right? They service a very broad range of consumers. Both brands attract consumers for whom this is a very -- a great value. Our brands are of a great value. They also attract consumers that are -- that see these brands as aspirational. So we service a very broad consumer base.

The -- I would say the vast majority of our products are under $100, right? So obviously, you're well aware that the Classic Clog, essentially MSRP 50 and the majority of our HEYDUDE product is between 60 and 70. So from a price point perspective, we give the consumer excellent value.

I think what you're kind of alluding to a little bit, we have seen competitive brands that sell at higher price points, being pretty quick to elevate price points further and capture greater price or elevate pricing pretty quickly to compensate for tariff impact that they're seeing. We see less of that, I would say, a lot less of that at the price points that we compete at. So I think the less than $100 arena remains relatively competitive.

And I think the other thing that you might be alluding to is in terms of competition at these price points, we do see the athletic brands, particularly the big ones, leaning back into these price points and increasing distribution at the, say, the sort of good to better tiers of the market.

Operator

The next question is from Rick Patel with Raymond James.

R
Rakesh Patel
analyst

Congrats on the new role, Patraic. We have questions on the North America wholesale channel. First, any color on the spring wholesale order book and how that's shaping up? And second, can you point to any product or innovation wins that would give you particular confidence in being able to reinvigorate the wholesale channel as you look out to 2026.

A
Andrew Rees
executive

Are you looking for both brands, Rick? Or are you primarily focused on Crocs?

R
Rakesh Patel
analyst

Primarily on the Crocs brand.

A
Andrew Rees
executive

Yes. So we don't provide details on order book, as you know. But a little color we can help you with. As we look at the North American Crocs wholesale order book, there's 2 things going on. One is, number one, our retailers are planning cautiously, right? They're not expecting -- they're not seeing traffic growth, and they're not expecting significant growth in the short term. And I actually don't believe they're going to plan significant growth into the early part of 2026. So they're planning cautiously.

As we talked about last time, and as I just articulated a little bit to Peter's question, we do see athletic gaining some share in the good to better portions of the market, so there's some open-to-buy go into athletic. So there's pressure. We're also managing that carefully. So we would expect, I would say, continued declines in our wholesale sell-in for Crocs in North America. That is embedded in our guidance that we provided in Q4. So that's kind of the framework.

And then the last part of your question was what are we doing and what product innovation that we think is going to counteract that? I would say, number one, we have a really strong lineup from our clog perspective in 2026. We just introduced crafted, which is a clog with a materialized upper. It's a soft materialize upper. The current iteration that you can see in the marketplace have canvas uppers. There are some -- and there is also some leather uppers coming in fact, it's a vegan leather sway coming to the market right about now. We think that franchise has a lot of legs because it makes the clog, the classic clog, which has a molded footbed, more approachable and more accessible to a broad group of people.

Right now, unforgettable, which is our fuss, our highly exaggerated fuss product. And the other lined products that we have in the marketplace, we believe are performing well, are performing well, and we're excited about that. Next year, we're going to be introducing or reintroducing to the market Crocs brand. This is a fan favorite. I think if you look on Amazon, there's something like 200,000 4-star and 5-star reviews for the Crocs Brand. So we've been -- we've downplayed Crocs Brand for some time deliberately to focus on classic where we're introducing Crocs Brands. So we think that has a multiyear trajectory.

And then lastly, we're bringing new Echo 2.0 to the market later next year. And I think the other piece that is important, and I mentioned already, is building on sandals. Sandals were a really strong driver of growth in '25 and we have additional product and enhancements to key franchises as we think about sandals later into '26.

P
Patraic Reagan
executive

Yes. And hey Rick, just one final comment from me as we close this one out is we talked quite a bit about the wholesale channel. Andrew alluded to that and went into some great detail. I would say that we were seeing D2C accelerate as we go from Q3 to Q4. So we take that as a great sign in terms of how our products and our innovation pipeline are resonating with our consumers. So I don't want to drive past what's happening in the D2C channels.

P
Peter McGoldrick
analyst

And to clarify, you're seeing North America D2C accelerate?

A
Andrew Rees
executive

That's right. Yes.

Operator

The next question is from Jay Sole with UBS.

J
Jay Sole
analyst

Great. Andrew, I want to ask about some of the actions you took on Crocs Brand in Q3, specifically with pulling back on promotions. Could you do that across the entire quarter? Or was there a moment during the quarter where you went back to promotions, whether it's feedback school season just to compete?

And then maybe, Patraic, just on the Q3 gross margin, was there a tariff impact on the gross margin in Q3? If so, what was it? And then I think to the 300 basis points you talked about for Q4, is there any mitigation that's a part of that? Or you basically how much of the gross tariff costs are you absorbing?

A
Andrew Rees
executive

Yes. I'll be quick and then Patraic can get into your tariff question. So from a North American digital promotional pullback, that was across the entire quarter, right? It didn't go to 0, obviously. But we did both have many more days that were nonpromotional and also the depth of the promotions that we run were typically substantially less than we had run previously. So it was across the entire.

P
Patraic Reagan
executive

Yes. And then to answer the question on tariffs. So first of all, I think it's been really impressive to see all the actions that are taking place across Crocs as it relates to mitigating tariffs. And so the organization has been on the front foot in terms of identifying where we're able to mitigate, where we can, the impact of tariffs. Specific to Q3, roughly, we had about 230 basis points of tariff headwinds in the quarter. Obviously, we had several mitigating actions, whether it relates to negotiate with our vendors, with our input costs. et cetera, in our supply chain. So we're able to mitigate a good portion of that.

And as we go into Q3 -- or I'm sorry, as we go into Q4, the headwinds that you see there are almost entirely due to tariffs. And the mitigating actions will still be present, but in a slightly muted way, especially as we look at Q4 and the nature of kind of promotional nature of the quarter, and we alluded to that. In the prepared remarks is we're talking about anticipating a highly competitive selling season in.

Operator

The next question is from Brooke Roach with Goldman Sachs.

B
Brooke Roach
analyst

I was hoping to follow up on Jay's question about tariff mitigation. And just get your latest thoughts on pricing as you look to offset some of these tariffs, particularly given the stronger AUR results you've recently materialized. What are your plans for pricing as you move into next year? And then as a follow-up, Patraic, can you provide a little bit of color on how you see that tariff headwind directionally shaping into the first half of next year versus the 300 bps of gross margin pressure that you're forecasting for the fourth quarter?

A
Andrew Rees
executive

Yes. Thanks, Brooke. So pricing, so from a conceptual perspective, we don't price the cost, we price to market, right? So I think we've talked about this a lot over the years, right? What we think about from a pricing perspective, we look at both the strength of our brand, the trajectory of the brand and the competitive dynamics for products in the marketplaces in which we compete. And we do this around the world based on the local market. So what we have seen most recently, so in the back half of '25, we have actually taken select price increases on key products in some markets around the world. And we do have a number of those incrementally planned in the early part of 2026.

At this point, though, we are not planning to initiate price increases, for example, in our core classic clog here in North America. We think that is well priced and that portion of the market is still -- is more price sensitive and more competitive. So I think we've got a great pricing framework. We're very precise and dynamic around this and -- but that's kind of where we sit at this point.

P
Patraic Reagan
executive

Yes. And Brooke, just building on Andrew's comments nature of pricing here at Cross is very dynamic and quite a bit of muscle built in that in that space. So we feel really good about how we're kind of pricing from a value standpoint to our consumers' price to value standpoint.

As we turn into 2026, obviously, we're not providing any sort of guidance at this point in time. That will come in the next call. But directionally, what I can say is impact in tariffs for us and really any other consumer brand or footwear brand that's operating in the countries that we operate in is most felt in the second half of this year. And so what you can directionally think about is that we'll continue to feel some of that pressure as we get into the first half of 2026.

Operator

The next question is from Aubrey Tianello with BNP Paribas.

A
Aubrey Tianello
analyst

Wanted to ask on stores. And if you can give us an update on the store growth strategy for both brands, but especially Crocs, where there's been a pickup in store openings over the course of this year? How should we be thinking about store growth going forward?

A
Andrew Rees
executive

Yes. That's a great question, Aubrey. Glad you asked it. So starting with Crocs, there has been a bit of a pickup in store openings. A lot of that is driven out of our European store base, right? So we've very successfully opened a number of stores in Europe. Those are almost all outlet stores in the U.K. and France principally. And I would have to say they are performing incredibly. So we're super happy about that.

Also some store openings in Asia and a small number here in North America. So as you probably know, our store base is incredibly profitable, very high sales per square foot, high margins and a very good strong flow-through. The other thing I would also highlight for those of you in New York is we did open our SoHo store earlier this year. It's performing very, very well indeed, super happy with it. And it's also I would say, the pinnacle presentation of the brand. And you may have seen on social media that we were live streaming from that store during October. Cerence Riley, our Chief Brand Officer, did an amazing job live streaming from the store and also featuring some celebrities, including Jack no. So it's been a great investment for us.

From a HEYDUDE perspective, we have also continued to open stores here in North America. Again, outlet stores, which is the 1 thing that we have done this year is shifted where we've opened the stores suddenly, and they're a little bit more in what we call HEYDUDE country, the HEYDUDE Heartland. And again, those stores continue to meet our expectations.

P
Patraic Reagan
executive

Yes. And Aubrey, the only thing I would add and just kind of emphasize in terms of Andrew's comments are the profitability of the Crocs stores, both domestically and internationally, super impressive. And you can kind of see that in the cascade of the financials and something we haven't talked about as much on the Q&A portion of the call is generating the free cash flow that is just inherent into the -- in what is the strength of our financial model. And so our stores are an important part of that, and they draw off and they generate a lot of cash, which allows us then to both invest back into the business and return capital back to our shareholders.

Operator

The next question is from Anna Andreeva with Piper Sandler.

A
Anna Andreeva
analyst

Great. Welcome to Patraic. We had a question on $100 million in savings. Just any color on how we should think about the cadence of those as we go through '26. Is the expectation that these are scaling as we go through the year or more equally divided? And what's the amount of savings we should expect for the fourth quarter?

And then just as a follow-up, Patraic, you mentioned North America DTC accelerated quarter-to-date at Crocs. It is pretty impressive considering fewer promos. And I know Crocs is a big deal for the business. Anything you did differently this year? Is this driven more by TikTok, just any color you could provide on that? And what's implied in the guide for North America DTC at Crocs for 4Q?

P
Patraic Reagan
executive

Yes. So Anna, let me hit the cost savings first, and then we'll get into the second part of the questions. So first of all, the $100 million number, that's a gross number, right? And so what we mean by gross is we have identified $100 million of savings across the entirety of our cost base, whether that's in cost of goods, SG&A, et cetera. And we are -- we've done that, number one, to make sure that we're operating as efficiently as we can, of course.

But then secondly, to provide us with the flexibility to make choices as we get into 2026. And those choices could be flowing those savings to the bottom line. Those choices could be. investing in areas that we see in terms of outsized growth that we're able to chase into. And so I'm not going to get into a cadence of kind of quarterly at this point. It's too early in that. We'll provide a little bit more detail on that when we get into 2026 during the Q4 call. And I think the second part of the question, Andrew, is going to hit on.

A
Andrew Rees
executive

Yes. So just a point of clarification, we did not say that DTC accelerated during Q3, right? So we actually don't comment on trajectory within the quarter. But what we did say is we believe that DTC in North America will be stronger in Q4 than it was in Q3.

Operator

This concludes our question-and-answer session. I would like to turn the conference back over to Andrew Rees, Chief Executive Officer, for any closing remarks.

A
Andrew Rees
executive

I just want to say thank you, everybody, for joining us today and your continued interest in Crocs, Inc., and we look forward to continuing to speak to you in the future. Thank you.

Operator

The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.

Earnings Call Recording
Other Earnings Calls
Get AI-powered insights for any company or topic.
Open AI Assistant

Intrinsic Value is all-important and is the only logical way to evaluate the relative attractiveness of investments and businesses.

Warren Buffett