Eternal Ltd
NSE:ETERNAL

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Eternal Ltd
NSE:ETERNAL
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Price: 289.35 INR -1.06% Market Closed
Market Cap: ₹2.7T

Eternal Ltd
Investor Relations

Eternal Ltd is a consumer internet company in India best known for connecting people with food and convenience services through its digital platforms. It runs online marketplaces that help customers discover restaurants, order meals, and buy groceries and other daily essentials for home delivery or quick pickup. It also supports restaurants and other merchants with tools that help them reach customers and manage orders. The company makes money mainly by charging fees and commissions on orders placed through its apps, along with delivery charges and advertising or promotional services sold to restaurant and merchant partners. In plain terms, it sits in the middle between customers, restaurants, grocery sellers, delivery partners, and other local businesses, and earns a cut when transactions happen through its platform. What makes Eternal’s business different is that it is not just a food-delivery app. It combines multiple consumer services in one ecosystem, including food ordering, quick commerce for everyday items, and related merchant services. That gives it a broader role in the last-mile commerce chain, where speed, local supply, and app-based demand matter more than owning the products being sold.

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Last Earnings Call
Fiscal Period
Q4 2026
Call Date
Apr 28, 2026
AI Summary
Q4 2026

Growth plan: Management said its long-term quick commerce growth math is broadly in line with the Street's expectations, but it is not giving a precise short-term target because it wants flexibility to respond to market conditions.

Competition: Executives said competitive intensity has not meaningfully changed, and they are not willing to chase growth through what they called unhealthy pricing or other unsustainable tactics.

Customer adds: Blinkit said customer acquisition remains strong because marketing spend has stayed high and rivals have pulled back, making customer acquisition costs unusually attractive right now.

Profitability path: Management said the business can reach its stated steady-state margin goals mainly through execution and continued growth quality, without assuming major extra unlocks.

Food delivery: The company said it is willing to reinvest incremental profit back into growth, especially in food delivery, rather than maximize near-term margin percentage.

Expansion: Management said it remains on track to reach 3,000 stores by March, while longer-term growth will come from assortment expansion, geographic expansion, and deeper penetration in existing cities.

Key Financials
Quick commerce growth
60% CAGR
Store count
3,000
Quick commerce margin
3% to 3.5%
Quick commerce steady-state margin
5% to 6%
Food delivery growth
15% YoY
Food delivery margin
5.5%
Quick commerce order growth
slightly above 90%
Delivery partner growth in quick commerce
120%
Customer order frequency
3.35x
Warehousing capacity
17 million
Top 8 city pin-code coverage
80% to 90%
Earnings Call Recording
Other Earnings Calls

Management

Mr. Deepinder Goyal
Co-Founder, MD, CEO & Director
No Bio Available
Mr. Akshant Goyal
Chief Financial Officer
No Bio Available
Ms. Sandhya Sethia
Company Secretary & Compliance Officer
No Bio Available
Ms. Damini Bhalla
General Counsel
No Bio Available
Deepak Ahluwalia
Global Head of Governance, Risk, Compliance & Internal auditor
No Bio Available
Kunal Swarup
Head of Corporate Development
No Bio Available
Ms. Anjali Ravi Kumar
Chief Sustainability Officer
No Bio Available
Rakesh Ranjan
CEO of Food Ordering & Delivery Vertical
No Bio Available
Mr. Rishi Arora
Chief Executive Officer of Hyperpure
No Bio Available
Mr. Ali Kausar Siddiqui
Global Finance Controller
No Bio Available

Contacts

Address
HARYANA
Gurgaon
Pioneer Square, Tower 1- Ground to 6th Floor and Tower 2- 1st and 2nd Floors, Near Golf Course Extension, Sector-62
Contacts
+911244268565
www.eternal.com
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