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Infosys Ltd
NSE:INFY

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Infosys Ltd
NSE:INFY
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Price: 1 181.2 INR 1.17% Market Closed
Market Cap: ₹4.8T

Q4-2025 Earnings Call

AI Summary
Earnings Call on Apr 17, 2025

Revenue Growth: Infosys reported FY '25 revenue of $19.3 billion, up 4.2% in constant currency terms and 3.9% as reported.

Q4 Results: Q4 revenue grew 4.8% year-on-year in constant currency, but declined 3.5% sequentially, mainly due to lower third-party costs and seasonal weakness.

Margins: Operating margin improved to 21.1% for the year, up 50 basis points from FY '24, despite headwinds from compensation and acquisitions.

Guidance: For FY '26, Infosys guided for 0% to 3% constant currency revenue growth and operating margins in the 20% to 22% range, citing continued macro uncertainty.

Deal Wins: The company closed $11.6 billion in large deals for FY '25, with 56% net new, and $2.6 billion in Q4 alone.

AI & Cost Focus: Strong client demand for AI, automation, and cost takeout solutions; AI now integrated across many projects.

Cash Flow: Free cash flow reached a record $4.1 billion, 42% higher year-on-year and at 129% of net profit.

Cautious Outlook: Management is watching macro conditions closely due to uncertain environment and potential impacts from tariffs and client spending.

Revenue and Growth Outlook

Infosys finished FY '25 with revenue growth of 4.2% in constant currency and 3.9% reported, helped by strong deal wins and better-than-expected discretionary spending in financial services. For FY '26, management gave a cautious revenue growth guidance of 0% to 3% in constant currency due to macroeconomic uncertainties, especially around tariffs and client budgets.

Margin Performance and Initiatives

Operating margin for FY '25 improved by 50 basis points to 21.1%, even after facing headwinds from compensation hikes, variable pay, acquisition-related amortization, and deal ramp-ups. The Project Maximus initiative, which focused on value-based selling, lean operations, and automation, contributed significantly. Guidance for FY '26 margins is 20% to 22%, with ongoing efforts to enhance efficiency.

AI and Digital Transformation

AI has become integral to Infosys' service offerings, with clients increasingly shifting from isolated use cases to large-scale AI-led transformation projects. Infosys is leveraging its Topaz AI platform across areas like process improvement, customer service, engineering, and cybersecurity. While AI is driving efficiency, management does not anticipate significant revenue deflation, as new opportunities are being created.

Deal Wins and Pipeline

FY '25 saw $11.6 billion in large deals signed, of which 56% were net new. In Q4, 24 deals were signed totaling $2.6 billion TCV, with 63% net new. The pipeline remains healthy, especially in sectors like energy, financial services, and manufacturing. Third-party costs and revenues associated with large transformation deals are expected to be lower in FY '26.

Sector and Geographic Trends

Europe outpaced the company's overall growth at 15% in constant currency and now represents 30% of revenue. Financial services and manufacturing grew double digits, while retail and communications sectors showed caution due to economic uncertainties and tariffs. Energy and utilities continue to show strong opportunity pipelines.

Macroeconomic Uncertainty

Management repeatedly emphasized that the current environment is highly uncertain, driven by interest rates, geopolitical events, and new tariff announcements. While no significant deal ramp-downs are currently evident, there is increased caution among clients, longer decision cycles, and a shift towards cost takeout and efficiency projects.

Cash Flow and Capital Return

Free cash flow reached a record $4.1 billion for FY '25, up 42% year-on-year and accounting for 129% of net profit. The board proposed a final dividend of INR 22, bringing the total FY '25 payout to INR 43, a year-on-year increase of 13.2%.

Acquisitions and Strategic Moves

Infosys announced acquisitions in U.S. energy consulting and Australian cybersecurity, along with a new strategic partner in its Japan joint venture. These moves are expected to enhance sector expertise and open new opportunities, though guidance for FY '26 does not include the benefit from acquisitions yet to close.

Revenue
$19.3 billion
Change: Up 4.2% in constant currency; up 3.9% reported.
Guidance: 0% to 3% constant currency growth for FY '26.
Operating Margin
21.1%
Change: Up 50 basis points from FY '24.
Guidance: 20% to 22% for FY '26.
Q4 Revenue Growth
4.8% year-on-year in constant currency
No Additional Information
Q4 Sequential Revenue Change
-3.5% in constant currency
No Additional Information
Free Cash Flow
$4.1 billion
Change: Up 42% year-on-year.
Guidance: Expected to be above 100% of net profit in FY '26.
Large Deal Total Contract Value (FY '25)
$11.6 billion
No Additional Information
Large Deal Total Contract Value (Q4)
$2.6 billion
No Additional Information
Headcount
323,578
Change: Increase of 6,000 year-on-year.
Guidance: Expect to hire over 20,000 freshers in FY '26.
Attrition
14.1%
No Additional Information
Cash and Cash Equivalents
$5.56 billion
No Additional Information
Dividend (Total FY '25)
INR 43
Change: Increase of 13.2%.
Days Sales Outstanding (DSO)
69 days
Change: Reduced by 5 days sequentially.
Utilization (excluding trainees)
84.9%
No Additional Information
Return on Equity (ROE)
29%
No Additional Information
Yield on Cash Balance (Q4)
7.13%
No Additional Information
Revenue
$19.3 billion
Change: Up 4.2% in constant currency; up 3.9% reported.
Guidance: 0% to 3% constant currency growth for FY '26.
Operating Margin
21.1%
Change: Up 50 basis points from FY '24.
Guidance: 20% to 22% for FY '26.
Q4 Revenue Growth
4.8% year-on-year in constant currency
No Additional Information
Q4 Sequential Revenue Change
-3.5% in constant currency
No Additional Information
Free Cash Flow
$4.1 billion
Change: Up 42% year-on-year.
Guidance: Expected to be above 100% of net profit in FY '26.
Large Deal Total Contract Value (FY '25)
$11.6 billion
No Additional Information
Large Deal Total Contract Value (Q4)
$2.6 billion
No Additional Information
Headcount
323,578
Change: Increase of 6,000 year-on-year.
Guidance: Expect to hire over 20,000 freshers in FY '26.
Attrition
14.1%
No Additional Information
Cash and Cash Equivalents
$5.56 billion
No Additional Information
Dividend (Total FY '25)
INR 43
Change: Increase of 13.2%.
Days Sales Outstanding (DSO)
69 days
Change: Reduced by 5 days sequentially.
Utilization (excluding trainees)
84.9%
No Additional Information
Return on Equity (ROE)
29%
No Additional Information
Yield on Cash Balance (Q4)
7.13%
No Additional Information

Earnings Call Transcript

Transcript
from 0
Operator

Ladies and gentlemen, good day, and welcome to Infosys Limited Q4 FY '25 Earnings Conference Call. [Operator Instructions] Please note that this conference is being recorded. I now hand the conference over to Mr. Sandeep Mahindroo.

Thank you, and over to Mr. Mahindroo.

S
Sandeep Mahindroo
executive

Hello, everyone, and welcome to Infosys Earnings Call for Q4 and FY '25. Joining us on this earnings call is CEO and MD, Mr. Salil Parekh; CFO, Mr. Jayesh Sanghrajka and other members of the leadership team.

We'll start the call with some remarks on the performance of the company subsequent to which the call will be opened up for questions. Kindly note that anything we say which refers to our outlook for the future is a forward-looking statement that must be read in conjunction with the risk that the company faces.

A full statement explanation of these risks is available in our filings with the SEC, which can be found on www.sec.gov.

I'd now like to pass on the call to Salil.

Salil Parekh
executive

Thanks, Sandeep. Good evening and good morning to all of you. Thank you for joining us on this call. We had an excellent year in financial year 2025. Our revenues grew at 4.2% in constant currency terms. Our operating margin was 21.1%. We generated $4.1 billion in free cash flow, and we had $11.6 billion in large deals.

In Q4, we had year-on-year growth of 4.8% and operating margin of 21%. We are seeing growing demand from clients to partner with them on AI, they're moving from a use case-based approach to an AI-led transformational approach with AI agents playing a critical role. We're working on AI projects by bringing Infosys Topaz, a generative and agent AI-powered services and solutions for their benefit. Our AI work spans a wide spectrum of priority areas like process improvement, engineering, customer service, cybersecurity and employee productivity.

We're helping a large U.S. financial services company navigate the AI transformation to deliver hyperpersonalized conversation AI-powered customer experience with accuracy of over 80%. We're working with a Europe-based company to create master solution driving multiple AI-first transformation projects that is automating 70% of the process landscape. We continue with our strategic expansion with acquisitions, one in energy consulting space in the U.S., one in cybersecurity in Australia and with a new strategic partner joining our joint venture in Japan. All of these are areas of interest and strategic focus for the company.

We have a set of capabilities that support our clients in their growth areas related to AI, cloud and digital and in their efficiency areas related to automation, cost reduction, lean and consolidation. Based on what we are seeing in the environment today and building on a large deal wins in the past quarters, our guidance for growth for financial year '26 is 0% to 3% in constant currency terms. The environment is uncertain, and we will execute our plans with agility while keeping a close watch on events as they unfold.

Our margin guidance for financial year 2026 is 20% to 22%. With that, let me pass it on to Jayesh for his views.

J
Jayesh Sanghrajka
executive

Thank you, Salil. Good morning, good evening, everyone, and thank you for joining the call today. We entered financial year '25 with significant uncertainties relating to interest rates, elections in large geos and geopolitical situations. Over the course of the year, reduction and uncertainties are strong market position, reflecting a robust deal wins and improvement in discretionary spend in financial services led to better growth than our initial projections.

A year ago, when I started my journey as the CFO of Infosys with a vision to increase our market share, strengthened collaboration with business, drive project maximus to expand operation margins -- operating margins and improved cash flow. I'm very glad that we have been able to achieve success in each of these parameters.

Let me start by talking about the key highlights for the quarter and the year. We closed the year with revenues at $19.3 billion, a growth of 4.2% in constant currency terms and 3.9% in reported terms. Acquisitions contributed 80 basis points to the growth in financial year '25. Financial Services, EURS and manufacturing grew above company average for the year. I'm particularly glad that operating margins for the financial year improved 50 basis points over FY '24 to 21.1 after absorbing multiple headwinds. This has been a key focus area over the last year, and I will elaborate over this later.

Sequentially, revenue declined by 3.5% in constant currency terms due to reduction in third-party costs and seasonal weakness. Approximately 2/3 of the sequential revenue drop was due to reduction in third party with the decline being higher than our expectation. Balance 1/3 drop was due to volume decline and lower calendar and working day driven by Q4 seasonality.

Revenue increased by 4.8% on a year-on-year basis in constant currency terms in Q4. Europe grew 3x of the company rate at 15% in constant currency terms driven by our focused approach of client mining, ramp-up of large deals and acquisitions. Europe now accounts for 30% of our revenues. Financial Services and Manufacturing grew double digit year-on-year at 12.6% and 14%, respectively in constant currency terms.

In rupee terms, revenue growth for FY '25 was 6.1%. Revenue growth accompanied by operating margin expansion led to 8.3% growth in EPS terms on a normalized basis, adjusting for interest on tax refunds for FY '24 and '25. We closed '24 large deals in Q4 with a TCV of $2.6 billion. 63% of this was net new. For the full year, we closed 96 deals with TCV of $11.6 billion and 56% net new.

DSO reduced by 5 days to 69 sequentially. Further, the DSO including unbilled net of unearned reduced by 3 days to 83. Free cash flow for FY '25 was highest ever at $4.2 billion, 129% of net profit. Adjusted deferred tax refund stood at $3.5 billion, 112% of net profit. Headcount at the end of the year was 323,578, an increase of 6,000 year-on-year, attrition remained contained at 14.1%.

Operating margin for Q4 was at 21%, a decline of 30 basis points sequentially, bringing the financial year margins at 21.1%, increase of 50 basis points from FY '24 level. The major components of sequential margin change for the quarter are as follows: headwind of 140 basis points from compensation-related costs, 40 basis points impact from acquisition, mainly on account of amortization of intangibles, partly offset by a tailwind of 80 basis points from lower postpaid customer support, 30 basis points from Maximus, 20 basis points from currency movement and 20 basis points from lower third-party costs.

Higher travel and visa costs were offset by lower other costs leading to a decline of 30 basis points sequentially. Utilization, excluding trainees stands at 84.9%. On-site mix further reduced to 23.6%. We hired 15,000 freshers this year and expect to hire over 20,000 freshers in FY '26.

EPS increased by 1.8% in financial year '25, in rupee terms on reported basis and 8.3% adjusted for interest on tax refunds. The increase in margins by 50 basis points over FY '24 was achieved despite multiple headwinds from salary increases, higher variable pay, impact from large deal ramp-ups and acquisition-related amortization. These headwinds were more than offset through combined benefits from various tracks under project Maximus, especially value-based selling, lean and automation, improvement in critical portfolio, improvement in utilization, et cetera.

We have been able to institutionalize these initiatives and make a structural shift in our approach. We expect project Maximus to further aid in margin improvements from current levels. Consolidated cash and cash equivalents stood at $5.56 billion at the end of the year. Yield on cash balance was 7.13% in Q4 and ROE stood at 29%.

Coming to cash flows. FY '25 free cash flows are highest ever at $4.1 billion, increase of 42% year-on-year. Free cash flow as a percentage of net profit for the financial year was 129%. And we expect FY '26 free cash flows to be above 100% of net profit. Excluding income tax refunds, our free cash flows for the year were at $3.5 billion, up 21% year-on-year. Free cash flow as a percentage of net profit were at 112%.

We expect effective tax rate for financial year '26 to be in the range of 29% to 30%. The Board has proposed a final dividend of INR 22 for financial year '25, including the interim dividend, the total payout for FY '25 will be INR 43, an increase of 13.2% once the final dividend is approved by the shareholders. We closed 24 deals in Q4 with a TCV of $2.6 billion, 63% of this net new. Vertical-wise, we signed 7 deals in Financial Services, 5 in EURS, 4 in Manufacturing, 3 in Communication, 2 each in High-Tech and Life Sciences and 1 in Retail. Region-wise, we signed 12 large deals each in America and Europe.

Coming to verticals. In Financial Services, budgets are flat to slightly higher in AI regulatory compliance and cost management. We anticipate steady growth in capital markets and Cards & Payments in large global banks in the U.S. -- in large global banks and U.S. regional banks. Mortgage sector sees -- we'll see an uptick if spend in interest rates reduce going forward. Our investment in AI-related propositions, regulatory compliances, risk mitigation and cost management is expected to create growth opportunities.

We have seen selected -- we have been selected as a AI partner for many of our clients. Manufacturing sector has grown double digits over the last few years. For CY '25 budgets are lower for Auto and Industrial Manufacturing and flat for Aero. Recent challenges in terms of tariffs, market uncertainties and trade barriers are likely to lead to a subdued spend and delayed decision-making. Weakness in Auto, especially in Europe continues. We are helping clients in Aerospace resolve bottleneck in the supply chain. Pipeline remains healthy with focus on cost takeouts, opportunities in infra transformation and consolidation and some traction in ERP modernization programs.

Retail sector has been impacted by economic uncertainty resulting in lower consumer spending in core markets. Due to recent tariff announcements, client budgets are expected to be tightened and there is increased caution. Decision cycles are getting stretched for discretionary spend and larger deals. Across geos, there is increased focus on AI, cloud, estate modernization, cost takeout and investing in core tech capabilities. Energy utility resources and services sector continues to grow, and we see a strong pipeline of opportunities, both from existing and potential clients. Energy prices remain volatile.

However, new markets in midstream and downstream energy are opening in the U.S. region. There is an increased M&A and tax-related work with services clients, focusing on cloud migration and vendor consolidation. Utilization is prioritizing AI-driven enterprise transformation and services and is seen traction in software services and IPT. The acquisition that we announced today will strengthen our vertical expertise and open new buying centers in energy trading and risk management areas. Communications sector continues to remain soft. Discretionary spend is under pressure with clients focusing on cutting costs, restructuring and consolidation deal. Our growth will be led by recent deal wins and opportunities in areas like cost reduction, AI and database solutions and cybersecurity. Lower interest rates could improve the profitability of telco OEMs, which in turn can help increase IT budget.

In High Tech, most clients remain cautious due to the macroeconomic headwind and tariff announcement with discretionary spend still remaining under pressure. There is increased margin pressure on account of committed spend on data centers. Exiting FY '25, global uncertainties relating to tariffs and impact of that on client sentiments and spend are taking center stage. Basis our assessment of the current macroeconomic environment and the visibility that we have today, we expect FY '26 growth to be 0 to 3% in constant currency terms. This excludes the acquisition that we announced today. And this assumes a reduction in third-party revenues versus FY '25 based on existing deals and the new deals in pipeline that we have today. Our operating margin guidance for the year is 20% to 22%.

We will continue to keep a close watch on economic environment and its impact on client budgets and reassess our guidance as we progress during the year.

With that, we can open the floor for questions.

Operator

[Operator Instructions]

The first question is from the line of Ankur Rudra from JPMorgan.

A
Ankur Rudra
analyst

On the fourth quarter, can you talk a bit about linearity...

Operator

Ankur, sorry to interrupt you. Your audio is not clear. Can I request you to come in a better reception area, please?

A
Ankur Rudra
analyst

Okay. Is it better now?

Salil Parekh
executive

Ankur, this is better go ahead. Ankur, go ahead we can hear you now.

A
Ankur Rudra
analyst

Okay. So question was in terms of the fourth quarter, can you talk a bit about linearity? Did the softness or the relative miss to guidance pay out only in March? Or was there something you saw over the course of the quarter?

J
Jayesh Sanghrajka
executive

Ankur, as I said earlier, 2/3 of our decline was on account of third-party costs and the revenue related to that. Some of the deals that we had in the pipeline had slipped. So this decline was higher than what we anticipated. And the balance was the usual Q4 seasonality and the volume decline that we saw. So -- but 2/3 of our 3.5% decline was on the back of third-party cost and revenue.

A
Ankur Rudra
analyst

I appreciate it totally. I was curious if that played out more in March or exactly over the course of the entire quarter.

J
Jayesh Sanghrajka
executive

Yes. So generally, these deals happen towards the end of the quarter, and that's where it slipped from there.

A
Ankur Rudra
analyst

Okay. Understood. If I talk a bit about the guidance, it seems to imply something like 0.8% to 1.9% as for the rest of the year. Could you highlight if this will be a normal seasonality? Or is it going to be different given the heightened uncertainty you might be seeing right now?

S
Sandeep Mahindroo
executive

Ankur, sorry, can you repeat the question? It wasn't very clear.

A
Ankur Rudra
analyst

The guidance, does it imply a normal seasonality for the year?

J
Jayesh Sanghrajka
executive

Yes. So as we said earlier, we do see a heightened uncertainty in the environment, and that's the reason we have given a 3-point guidance. So depending on which end of the guidance you're looking at the seasonality will also change, uncertainty will also change. But outside of that, we are expecting normal seasonality.

A
Ankur Rudra
analyst

Okay. Understood. Just the last question. In terms of -- you spoke a lot about the AI-led transformation that clients are expecting from you. Are you infusing AI into existing projects that might lead to any kind of revenue deflation which you have to overcome?

Salil Parekh
executive

This is Salil. So first, AI is part of all the discussions on the new deals. We are using AI in many of our existing programs. But here, we are seeing benefits which relate to how we can now use AI with clients in different areas. So as a composite, what we saw last year, 4%, 4.2% growth we feel pretty confident that we will see benefits from it even as we see some productivity improvement. So we don't see anything in terms of the revenue on that.

Operator

Next question is from the line of Kumar Rakesh from BNP Paribas.

K
Kumar Rakesh
analyst

My first question was you spoke about that the third-party slip towards the end of the quarter. So a, how was the volume trend during the quarter? And does that imply that as they come back in the next quarter in the guidance you are expecting the third-party contribution to be higher in FY '26?

J
Jayesh Sanghrajka
executive

If you look at what I said through the quarter, which we had a softer start at the beginning of the quarter from a volume perspective, but we did see some recovery there in terms of volumes. But on the third-party we are expecting for FY '26, third party to be lower than FY '25, considering the deals that we have signed and the deals that we have in the pipeline. So that is baked in.

K
Kumar Rakesh
analyst

And volume trend during the quarter?

J
Jayesh Sanghrajka
executive

Yes. The volume trend during the quarter, we had a softer start January, generally, the soft month and then the volumes start backing up. And we saw a similar trend this quarter as well.

K
Kumar Rakesh
analyst

Okay. My second question was from a longer-term perspective over the last 2, 3 years, we have seen all the fraud which was created in many of the deals with very low ROIs being signed. They were reassessed by the clients. And many of them were ramped down, and we saw the impact of that in terms of revenue growth. Do you see there is still some scope left if times start reassessing the projects again if the macroeconomic uncertainty continues for a little longer, there is more of reassessment of the projects, which may again start happening the way we have seen over the last year or 2?

Salil Parekh
executive

What -- first, the changes that we have seen in the economic environment impact have happened very recently and over a short span -- having said that, the discussions we've had, specifically on some of the deals we have signed in the recent quarters. We have not seen a change in that, like the trajectory that we were anticipating at this stage. However, we'll keep a look out on that as we develop it.

K
Kumar Rakesh
analyst

Just a clarification. So my question was more around that ROIs now that we are offering in terms of the deals which we are doing for the client. Now has it on a portfolio level, has it improved so that we are no longer in a risk if such a reassessment happens? Or do you still see that there are some of the projects, which is at a risk, which could be reassessed?

Salil Parekh
executive

Nitin, I mean, what we saw in the past was more of -- Sorry -- [ Gopal, ] what we saw in the past was more of the discretionary spend where the clients had put a stop or there were ramp downs there. If the environment deteriorates significantly from where we are, yes, the clients will relook at some of that. At this point in time, we are not looking -- we are not seeing any of that happening significantly for us.

Operator

Next question is from the line of Abhishek Pathak from Motilal Oswal.

A
Abhishek Pathak
analyst

So my first question was, could you please just expand a bit on the underlying assumptions and the top end of our guidance? Do we assume an acceleration in deal wins for this to be achieved? Or do you think a better-than-expected ramp-ups could probably take us to 2%, 3%? That's one. And the second question was, which I think is probably partly answered. But considering a few of your peers have called out some deferrals or at least some uncertainty in decision-making. How does the next immediate quarter look in terms of, let's say, deferrals or ramp-downs? And do you see any significant risk in the extreme short term? And lastly, do the current events kind of push down the recovery in short cycle deals a bit more? And do you feel short cycle deals are, again, something that will struggle to take off?

J
Jayesh Sanghrajka
executive

Yes. So leading up to guidance, we always run multiple models that leads us to the top end, bottom end or the middle end of the guidance. We -- that's the same process that we have followed even at this point in time. The reason that we gave a 3-point guidance was because there is an uncertainty. So at the lower end of the guidance, we have baked in some further deterioration in the environment. And at the top end of the guidance, we have baked in steady to marginally improving environment. So that's how the guidance has been spanned out from the environment perspective.

Having said that, on the ramp downs, we have not really seen any major ramp downs at this point in time or major closures of the deals. We do see clients being cautious that decision making is delayed in pockets. But as I said, what we see today has been baked in, in the lower end of the guidance from the uncertainty perspective.

A
Abhishek Pathak
analyst

Got it. I think just the last thing on short-cycle deals, if you could just clarify that.

Operator

Abhishek, do you have any follow-up questions?

A
Abhishek Pathak
analyst

Yes, sorry. No, just the last bit on the wage hike impact for Q1 and how do we just model that in time?

J
Jayesh Sanghrajka
executive

Yes. So Abhishek, most of our employees got the wage hikes in January and the middle level to senior level employees will get wage hike effective first of April. The impact of that has been baked in, in the guidance range that we have given. As you could see, for the financial year '25, we have improved our margins by 50 basis points. We are now at 21.1%, despite all the headwinds, whether it was wage hike, whether it was higher variable pay, the large deal ramp-ups, acquisition-related costs and our endeavor going forward is to improve from where we are in the current environment.

Operator

Next question is from the line of Gaurav Rateria from Morgan Stanley.

G
Gaurav Rateria
analyst

My first question is on small...

Operator

Gaurav, Can I request you to speak a little louder, please?

G
Gaurav Rateria
analyst

Am I audible now?

Operator

Yes, go ahead.

G
Gaurav Rateria
analyst

My first question is on small deal environment. Have you seen any change compared to a few months back? And is it fair to believe that the midpoint of guide assumes a stability in the environment on the small deal front?

J
Jayesh Sanghrajka
executive

So Gaurav, as I said, there are various models that leads to multiple ends of the guidance. At the lower end, I'll repeat, we have assumed deteriorating environment. And at the upper end, we have assumed steady to marginally improving environment. So in the middle is anywhere between the two.

G
Gaurav Rateria
analyst

Okay. Got it. Second question is on margins for FY '26. Normally, what we have always been hearing is that when growth improves, it creates an operating leverage and provides a cushion to improve margins. But if I take this midpoint of your guide, it's kind of slowing compared to FY '25. So is it fair to believe that kind of creates some operating deleverage and create some pressure on margin? So what would be the levers to offset that and still be -- stay within the band within FY '25 range?

J
Jayesh Sanghrajka
executive

So Gaurav, if you look at the last year also, we had a large comp impact coming into the year because we had -- the previous comp was rolled out in November. So full year impact of that came into this year, and then we had additional comp that we rolled out in January. So there was a comp impact. There was an impact of the large deals that we signed in the previous year. 20 bps of impact from the acquisition that we did and so on. And despite all of those headwinds, we have been able to improve margins by 50 basis points by paying -- rewarding our employees better through a higher variable pay through the year.

So we are confident at this point in time that there are opportunities where we can double down and improve margins. So at this point in time, the endeavor is to improve margins from where we are for FY '26.

Operator

Thank you. Next question is from the line of Jonathan Lee from Guggenheim.

Y
Yu Lee
analyst

First question, can you clarify what the inorganic contribution is that's contemplating your outlook for fiscal '26?

J
Jayesh Sanghrajka
executive

So Jonathan, the guidance does not include the acquisition that we announced today. We haven't closed them yet. The Board has approved the acquisition. We still have to go through the closing formalities, that will take a few weeks to maybe a month or so. So depending on the closure, we will figure out in the next cycle on the guidance. But at this point in time, to clarify, the guidance does not include the acquisition that we announced today.

Y
Yu Lee
analyst

Thanks for that clarification. Second, how would you characterize the pricing environment through the quarter? And how does that compare to what you've seen since the beginning of this fiscal year?

J
Jayesh Sanghrajka
executive

We continue seeing stable pricing even through the quarter generally at the overall business levels. Everything that has changed in the environment has been very recent. So we've not really seen any significant impact coming from them on the pricing environment.

Having said that, one of the key pillar on our cost optimization or the margin improvement program is the value-based selling. That's not only pricing that is everything around pricing, including getting the chain requests for the scope creep, rotating our employees, long-tenured employees across projects so that we get better pricing on them, having a differentiated pricing models for different services. So all of that has helped in the last year and that endeavor continues in this year as well.

Operator

Next question is from the line of Keith from BMO Capital Markets.

K
Keith Bachman
analyst

I wanted to return to AI on the delivery side -- and really, I wanted to go back to the first question, which I wasn't sure I understood your answer. But how is AI changing the nature of pricing discussions and/or structure as of late? And how do you think that's going to unfold in FY 2026? In other words, does it -- does the deflationary nature of AI, is that impacting our performance-based contracts or any structure that you're putting in the contract? And is it leading to any different price discussions?

And if you could also call out, is there an area whether it's BPO or deployment or ADM, that's being -- that you see using AI more in the delivery? Or is it all the different areas? Is there any one area specifically within your portfolio or solution portfolio that you think will be impacted more by delivery?

Salil Parekh
executive

So on AI and pricing, what we are seeing is -- there are areas where we have discussions with clients, and this was building up through the last year through the quarters, and we anticipate seeing that going ahead as well, where, for example, if there are large customer service programs, we see that there could be benefits to the clients of 20% to 40%. If there are different areas where generative AI can be applied. Those discussions are very much at the forefront on clients' minds.

Sometimes, the client view are maybe larger than what we are seeing in realization. And so we have a choice to make there. Many times, they're aligned and AI is one component of automation of lean then AI and then consolidation, all of which gives some benefits in a cumulative way, to the client. So we see that ongoing. And with that, we also see AI gives us some new opportunities. One, there are new projects we are doing, for example, in credit risk or AI platform for a telco. These give us new areas for revenue as well.

So as a cumulative, while all this was still going on last year, we still saw the 4% increase in -- 4.2% increase in revenue. And that's the way we see it at a composite level. Now on that we superimpose the changes in the economic environment, which is where we see some differences, as Jayesh was sharing earlier in the range of the guidance if that makes sense.

K
Keith Bachman
analyst

Okay. But just when -- and for my follow-up, when you mentioned there are some situations where AI is generating 20% to 40% efficiency gains. And I think that's sort of similar to what IBM and Accenture have said, on a like-for-like pricing in that situation where you can deliver such meaningful efficiency gains to the client, how is that -- how are those efficiency gains shared with the customer? In other words, is your -- your revenues go down by 20%, 40%? Or how is that shared in terms of just on a like-for-like basis for a given contract? And that's it for me.

Salil Parekh
executive

So there, where we've seen that range has been more, for example, on customer service. We don't have a large sort of voice business we typically bid on like a combination of technology and operations. And part of it could be that. So typically, these are not our existing book of business, that customer service is not something we have a large book of business in.

In terms of sharing, there are different ways. These are shared depending on the client situation, like there are situations where there's a consolidation activity with the client where there is a share in some part where customer service is not within our portfolio, and there's consolidation which gives us some benefits. So it's not like one number, which gets shared then with clients. But it is shared, yes.

Operator

Next question is from the line of Surendra Goyal from Citi.

S
Surendra Goyal
analyst

Salil, Jay, just one question. You have been calling out improvement in discretionary spending through the course of FY '25. What did you see in the month of March and April so far? And apologies if you have already answered this question before.

J
Jayesh Sanghrajka
executive

So Suren, the March month has been usual. I don't think we have seen a significant change either ways in the environment in terms of volumes. We did have positive volumes in March.

Operator

Next question is from the line of Abhishek Kumar from JM Financial.

A
Abhishek Kumar
analyst

I have a question on cost of third-party items. First is, when we say, some of the booking of the third-party item got spilled over. Does that mean that it will come back in Q1 and that will help Q1 revenue? And a related question is, is the visibility getting into Q1, similar to what we have seen maybe Q1 of last year, better, worse, any color on that?

J
Jayesh Sanghrajka
executive

Sorry, Abhishek, if you could repeat the first question on the third party, I didn't get that well.

A
Abhishek Kumar
analyst

Yes. So I mean we said that some of the weakness in Q4 was because some third-party item got spilled over. So is that just a deferral and it will come back in Q1? Or that is something that we have lost?

J
Jayesh Sanghrajka
executive

Yes. So Abhishek, at this point in time, the third-party costs that, as I said earlier, 2/3 of our decline was because of the third party -- lower third-party costs and revenue, some of those deals slipped. It is uncertain at this point in time if and when these deals come back. So at this point in time, they are slipped. You should read that in conjunction of the fact that I also said FY '26 third-party cost and revenue are going to be lower than FY '25 third-party cost and revenue.

A
Abhishek Kumar
analyst

Okay. And maybe in that context, visibility overall for Q1, given we are in the midst of the uncertain macro, how are we looking at Q1 compared to previous years?

J
Jayesh Sanghrajka
executive

Yes. So I think both the years have had unique factors that led to an uncertainty. I don't know if you can put in a quantifiable terms, whether it is similar or not -- we started the year last time there were uncertainties around interest rates, geopolitical tensions, how the world was going through elections. So there were uncertainties around that.

And today, we have uncertainties around tariffs. We don't know to the extent -- the rates to the extent to which countries will get impacted, how those countries will retaliate the timing of that and the downstream impact of that. So I think, all of that is uncertain as we speak, Abhishek, but the guidance that we have provided at this point in time is what we see today. Our philosophy on guidance has been to reduce asymmetry of information between us and our investors, and we are guiding what we see today.

A
Abhishek Kumar
analyst

So one quick question on margin. 2/3 of 3.5% decline coming from third-party, but the margin uplift because of that has been very limited, right around 30 basis points. So I was just trying to reconcile why the margin uplift is so low?

J
Jayesh Sanghrajka
executive

Abhishek, the margin uplift on that is around 20 basis points. If you look at the reduction in third-party cost is $100 million, obviously, we make some margins on those deals as well. So you will only get the benefit to the extent of the delta margin of the company versus those third-party deals, and that is where the margins impacted.

Operator

Next question is from the line of Sandeep Shah from Equirus Securities.

S
Sandeep Shah
analyst

Sir, just wanted to understand in this uncertain macro environment, if discretionary spend is difficult to predict whether -- but at the same time, clients may not postpone their AI-related investment. So is it fair to assume client may start in terms of going -- doubling down on the outsourcing cost takeout kind of deals? Whether same is coming into your discussion? And is it fair to assume that the deal pipeline could improve on the cost takeout and the mega deals could be a part of the deal wins entering FY '26 as well?

Salil Parekh
executive

So there, first, the changes in the economic environment are recent and also in a short period. So not everything is understood about that. Having said that, learning from the past, we typically see that this sort of an environment will provide more cost takeout opportunities. Consolidation, automation, lead. We have also pivoted our sales activities into focusing and building more proactive pitches to clients on that area. We will now see how that executes and what's the dynamic of the economic environment. But in general, our portfolio has got that ability, which is also on AI cloud and also on cost takeout. So now we're emphasizing much more on the cost takeout.

S
Sandeep Shah
analyst

Okay. And Jayesh or Salil, whoever can answer this, whether it's fair to assume the seasonality of 1H better than 2H may continue even in FY '26? What are your guidance assumptions for the same?

J
Jayesh Sanghrajka
executive

So I mean, typically, our 2H is softer because you have furloughs, you have lower working in calendar days, et cetera, et cetera. So that kind of -- that part of the seasonality will remain. As we see today, I don't see -- I don't expect that seasonality to change. But beyond that, in an uncertain environment like this, it's very difficult to predict how the quarters will look like.

As I said earlier, at the bottom and the higher end of the guidance, we have guidance, we have factored in the various scenarios and depending on how that will play out, we'll have to see how the quarters progress. But Overall, we don't see a significant change in seasonality beyond the uncertainty.

S
Sandeep Shah
analyst

Okay. And just last bookkeeping question. In terms of your margin work, you have said the M&A-related cost being 40 bps as a headwind to the margin. Is it one-off and may not reoccur in the first quarter of the coming financial year? And if I assume both acquisition being closed at the end of 1Q and maybe consolidated for 9 months, is it fair to assume it will add 40, 50 bps to the revenue growth?

J
Jayesh Sanghrajka
executive

So that's right. The 40 bps of charge that we took on -- related to the acquisition is one-off in a way. If you recall, we had said earlier this year that the Automobile sector, especially in the German or European markets has been seeing softness. And that is why we have reassessed our customer intangibles -- the value of customer intangibles and we had to take a charge on that. So from that perspective, it's a one-off. Coming to the second question, what was the second question?

S
Sandeep Shah
analyst

The M&A.

J
Jayesh Sanghrajka
executive

Yes, the acquisition -- the impact of the acquisitions, if we close in the Q1, the impact would -- I mean the benefit that we would get would be 40 to 50 basis points for the full year, which is not baked in the guidance.

Operator

Next question is from the line of Vibhor Singhal from Nuvama Institutional Equities.

V
Vibhor Singhal
analyst

Just few quick questions from my side. One is traditionally, especially over the last few years, we have seen the 1H [indiscernible] heavy lifting for us in terms of growth and the second half gets smart by the industry seasonality in Q3 and our seasonality in Q4. This year, do you see -- I mean [indiscernible] in the earlier question. But this year, I think one of our peers have called out uncertainty in the first quarter, which also mentioned to over quarter to Q1 [indiscernible]. Do you see that impacting the entry growth rate of products this year, which would probably lead to at least slightly lower growth or let's say, a smooth trajectory of the growth that we have seen over the past 30 years?

S
Sandeep Mahindroo
executive

Vibhor, sorry, again, your voice wasn't very clear. It was getting muffled in between. Can you summarize the question again, please?

Operator

The line for the participant dropped. We move to the next participant. The next question is from the line of Nitin Padmanabhan from Investec India.

N
Nitin Padmanabhan
analyst

The JV that we signed with Mitsubishi, how is that different from the one that TCS signed in the early part of the last decade. If you could just give some context there?

J
Jayesh Sanghrajka
executive

So Nitin, this is not a JV that we have signed. We have inducted Mitsubishi in the existing JV, and we have diluted our share by 2%. So it's an existing JV where we have just inducted a partner, a strategic partner in the JV. It's endeavor to build a long-term relationship with a large giant in Japan.

N
Nitin Padmanabhan
analyst

Got it. Got it. And then just one last question is, see, as we entered the last year, which is as we entered fiscal '25, we had a large order book of large deals, which we had to execute, which sort of helped us in the first half of last year. As we enter this year, how would you contrast that in terms of the order backlog, relative to last year, right? I'm asking this considering that our organic growth this year is possibly around 3.4%. And in that context, our guidance at the top end is almost similar. So just wanted some context in terms of how it was then and how it is now?

Salil Parekh
executive

So Nitin, you're right. If you look at just the purely, the quantum of the deals that were getting ramped up in Q4 of the previous year, and compare that to quantum of deals that are getting ramped up, you will see a stark difference or you'll see some difference. But we should also remember that many of those deals were in larger deals and a longer duration deals versus what we have today which -- so there's a delta between the tenure of the deals and mega deals are generally a much longer tenure deal. You will see some of the filings with respect to the mega deals that we have done with SEBI also, stock exchanges also earlier. So, we should see that in that context.

N
Nitin Padmanabhan
analyst

So it's not that these deals have any anniversary impact at the moment? Or if there's a continued ramp that you're sort of anticipating there?

J
Jayesh Sanghrajka
executive

So if you look at most of the deals that we had talked about earlier, which was signed in FY '24, they had ramped up in the Q4 of FY '24, and then we saw the benefit of them in FY '25. So they are pretty much at a steady state at this point in time.

Operator

We take the follow-up question from the line of Vibhor Singhal from Nuvama.

V
Vibhor Singhal
analyst

I hope I'm audible this time. Sorry, I got dropped in between. So my question was basically on the growth trajectory that we're expecting. For the last 2 years, our growth has been pretty much first half heavy and seasonality of industry and ROCEs have been coming in Q3 and Q4. This time, a lot of our peers have called out weakness in Q1, especially because of the uncertain macro. So do you believe that could impact the growth trajectory that we see through the year, it could be more skewed towards, let's say, Q2 and Q3 or maybe the second half, and the first half might not be as good as we have seen it over the past couple of years. Just some light on that will be really great.

J
Jayesh Sanghrajka
executive

So Vibhor, I said earlier, from a seasonality perspective, I don't see -- I mean the regular seasonality perspective, I don't see a change in seasonality. The working days calendar days impact would be similar to earlier years, the furloughs will remain. The uncertainty is the only unknown factor, and we'll have to see how that pans out in Q1, Q2 to see if and the implication of that to see whether Q1 -- Q2 is going to be better or worse versus earlier years.

So in short, the uncertainty remains. That's the reason why we have given a 3-point guidance. At the bottom end of our guidance, we have seen -- we have expected higher uncertainty at the top end of the guidance. If we end up there, then you will see a regular seasonality in H1 and H2, at the top end of the guidance. But yes, at the bottom end of our guidance, it's going to be unpredictable.

V
Vibhor Singhal
analyst

Right. Right. Got it. So okay, let me just ask maybe just a follow-up on that. Are you expecting any, let's say, unexpected -- I mean, extra weakness in Q1 because of the uncertain macro at this point of time?

J
Jayesh Sanghrajka
executive

Vibhor, we don't give quarterly guidance unfortunately. So we are going to stick to our overall guidance, and that is what we see today.

V
Vibhor Singhal
analyst

I was just trying my luck. Lastly, on the margin front, where do we stand on the project Maximus benefit? Do you believe there are still some fruits to be plucked from that? Or are we mostly done with that project?

J
Jayesh Sanghrajka
executive

So, if you look at this year, despite multiple headwinds, we have been able to improve margins of 50 basis points, right? We did absorb the comp that we did in the previous year. Full year impact of that came in FY '25. We gave higher variable pay to our employees. We have had ramp-ups of many of the mega deals, which obviously are lower margins in the beginning of the year. We had an impact from acquisition or intangibles of the acquisition.

So I think we have absorbed all of that and delivered 50 basis points of margin. There are multiple tracks which are still underway under the project, value-based selling is still delivering value. Lean automation is still creating value. So I think there are opportunities that makes us believe that there is still opportunity to improve margins from where we are, and that's the end of it.

Operator

Next question is from the Manik Taneja from Axis Capital.

M
Manik Taneja
analyst

You made a remark regarding the fact that we should probably be expecting some decline in the cost of pass-through revenues in FY '26. We've basically seen a very steady increase from this line item increasing from about 2% of revenues to about closer to 8% of revenues in FY '25. Is there anything on the ground which is changing because of this you envisage a lower -- this number essentially being a drag on revenue growth? And how should we be thinking about this number playing out over the next 3, 4 years?

J
Jayesh Sanghrajka
executive

Sorry, Manik, this is -- the third-party costs are typically the costs which are embedded in a large transformation deals -- a multiyear large transformation deals. And we know what the deals that we have signed in the year, and we know what are the deals in pipeline. When we analyze that those 2 components is when we estimate what the cost is going to be. And at this point in time, looking at what we have signed and what we have in the pipeline, we expect FY '26 third-party costs to be lower than FY '25.

M
Manik Taneja
analyst

Do we envisage this going back to possibly where it used to be FY '21...

J
Jayesh Sanghrajka
executive

Yes. I mean, eventually, we will have to see where we end up. But once the large -- many of the mega deals that we have signed in the past, those starts -- those transformation finishes, we will have significant reductions as well.

Operator

Next question is from the line of Ashwin Mehta from AMBIT Capital.

A
Ashwin Mehta
analyst

Jayesh, one clarification, in our cost of sales line, we have almost INR 145 crore negative number for consultancy and professional charges. Haven't seen a negative number ever here. So what is driving this?

J
Jayesh Sanghrajka
executive

So Ashwin, this is an insurance claim that we got with respect to the cyber event that we had last year. So this is a benefit of $20 million that we got. I didn't call it out in the margin walk because there were other negatives against that like utilization, et cetera. So that those kind of offset at each other.

A
Ashwin Mehta
analyst

And a follow-up in terms of the provision for post-sale support as well, the reversal seems to be pretty high. So is that also related to this as well?

J
Jayesh Sanghrajka
executive

No. The post-sale customer support is typically -- there is a seasonality there. So typically, if you look at last few years trend, you will see a reduction in Q4 generally on that because many of the projects typically come to an end with the financial year-end. So that's one reason. The second reason is, of course, there's a lot of things which we are driving under Project Maximus, whether it is in terms of effort optimization, whether it is in terms of change request, a tighter control of many of those projects, all of that reflects into lesser warranty in terms of SLAs, lesser warranty, lesser cost in future on many of those projects. So all of that reflects in PSS for us...

Operator

Next question is from the line of Girish Pai from BOB Capital Markets.

G
Girish Pai
analyst

Sir, are there any silver linings to the current macroeconomic situation around tariffs. Are you having any conversations with clients around the supply chain solutions or anything like that?

Salil Parekh
executive

So there, what we see is we have a portfolio which has got both things for growth like AI, cloud, digital, but also very good solutions for cost and cost efficiency, automation, productivity from AI Lean. We are making sure that those are getting already in the short time period from the changes in the economic outlook. We are making sure those are getting communicated, discussed with clients.

And my guess is, we don't know like the impact yet, but we are going to make sure that if clients are looking for cost and efficiency will be there. On supply chain, we are working to make sure that we provide because we have a consulting business, which can give some insights.

We also have supply chain tech solutions if clients are rerouting their supply chains or if they want to optimize it, how we can support them in it. So we are positioning for it. We don't know right now like what is the potential impact benefit, but we are definitely positioning for the cost and these sort of activities.

G
Girish Pai
analyst

Okay. My second and last question has to do with AI and budgets around AI. Do you have a -- do clients have a separate budget for GenAI or AI? Or is it coming from savings that you're doing on normal projects as things stand today?

Salil Parekh
executive

Yes. I think -- I mean if I look back at the last year, the overall tech budgets are there. Now there are some cases where a client is doing large transformation, we are able to fund that transformation from, let's say, a large opportunity on consolidation or cost efficiency. In some cases, because at the start, AI was a little bit more distributed, not so much central.

There were also some sort of distributed within the company, different divisions and budgets and so on. My guess is it will become more and more one budget for the company from which there will be spend on our services for AI and so on. We will see how that plays out. That's what we anticipate.

Operator

Ladies and gentlemen, I now hand the conference over to the management for closing comments.

S
Sandeep Mahindroo
executive

Thanks. Thank you, everyone, and thank you for detailed set of questions. We can imagine with the changes we are all looking for insights. Conclusion from my side. First, we are delighted with the strong financial year '25 growth, margin, very good cash, large deals, net new. What we see -- what we have built over the years is a balanced portfolio within the company with AI, cloud, digital for growth, cost, automation, consolidation, lean for efficiency.

And we find that this environment gives us a good ability to work on both and maybe do one more than the other, depending on how the environment will unfold. We will support our clients in that ability. We've also taken care to build guidance with how Jayesh described with different ends and assuming different scenarios. We feel we are well positioned on the margin side with a lot of the work that's been done in our margin program. So overall, we remain quite confident to support our clients on what they want to drive and to deliver and execute on our business. Thank you, everyone, and look forward to catching up in the quarter. Thank you.

Operator

Thank you very much, members of the management. Ladies and gentlemen, on behalf of Infosys Limited, that concludes this conference call. Thank you all for joining us, and you may now disconnect your lines. Thank you.

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