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Toast Inc
Toast Inc. emerged as a quintessential player in the restaurant technology ecosystem, rooted in the bustling innovation haven of Boston. Founded in 2011, the company recognized a glaring gap in how restaurants managed operations, and swiftly positioned itself to bridge the divide. Toast offers a comprehensive platform for restaurant management that integrates cloud-based Point of Sale (POS) systems with a suite of services designed to enhance efficiency and customer experience. This end-to-end solution covers everything from order and payment processing to inventory and payroll management, aiming to streamline the dining operation by turning potential chaos into harmony. Toast's ability to tailor its services, catering to both the bustling local eatery and the upscale urban dining establishment, highlights its versatility and depth of understanding in the hospitality sector.
In terms of revenue, Toast adopts a multifaceted approach. It charges for the software subscriptions that power its platforms, allowing restaurants to access its innovative tools. Additionally, the company takes a cut from transactions processed through its systems, earning a share from each meal tab, whether it’s a tip at a family bistro or a corporate luncheon payment. Hardware sales augment their earnings, as restaurants invest in purpose-built terminals and devices to facilitate smooth operations. This blend of recurring software fees, transaction revenue, and hardware sales creates a robust business model that not only points to a steady income stream but also keeps evolving as it adapts to the dynamic needs of its clientele. Toast’s financial engine is finely tuned, creating a win-win situation where thriving restaurants propel Toast's growth, each one feeding into a larger network of shared success.
Toast Inc. emerged as a quintessential player in the restaurant technology ecosystem, rooted in the bustling innovation haven of Boston. Founded in 2011, the company recognized a glaring gap in how restaurants managed operations, and swiftly positioned itself to bridge the divide. Toast offers a comprehensive platform for restaurant management that integrates cloud-based Point of Sale (POS) systems with a suite of services designed to enhance efficiency and customer experience. This end-to-end solution covers everything from order and payment processing to inventory and payroll management, aiming to streamline the dining operation by turning potential chaos into harmony. Toast's ability to tailor its services, catering to both the bustling local eatery and the upscale urban dining establishment, highlights its versatility and depth of understanding in the hospitality sector.
In terms of revenue, Toast adopts a multifaceted approach. It charges for the software subscriptions that power its platforms, allowing restaurants to access its innovative tools. Additionally, the company takes a cut from transactions processed through its systems, earning a share from each meal tab, whether it’s a tip at a family bistro or a corporate luncheon payment. Hardware sales augment their earnings, as restaurants invest in purpose-built terminals and devices to facilitate smooth operations. This blend of recurring software fees, transaction revenue, and hardware sales creates a robust business model that not only points to a steady income stream but also keeps evolving as it adapts to the dynamic needs of its clientele. Toast’s financial engine is finely tuned, creating a win-win situation where thriving restaurants propel Toast's growth, each one feeding into a larger network of shared success.
ARR Milestone: Toast surpassed $2 billion in annual recurring revenue (ARR), doubling from $1 billion in just two years.
Strong Growth: Q3 top line grew 34%, with recurring gross profit up 34% year-on-year and net location adds up 23%.
Margin Expansion: Adjusted EBITDA margin expanded to 35%, with core business operating at 40% margin.
Guidance Raised: Full-year outlook raised; fintech and subscription gross profit expected to grow 32% and adjusted EBITDA guided to $615 million.
Market Share Gains: Company reports higher win rates against all major competitors and a clear path to doubling market share in core U.S. SMB restaurants.
AI & Product Innovation: Strong adoption of new AI platform Toast IQ, with over 25,000 restaurants using it since October.
TAM Expansion: New verticals and international markets now collectively pacing towards $100 million ARR, with further growth expected.
Positive Macro Trends: Restaurant sector remains resilient, with strong customer performance despite broader economic concerns.