G-Next Inc
TSE:4179
G-Next Inc
G-NEXT, Inc. engages in the development and provision of customer support software 'Discoveriez'. The company is headquartered in Chiyoda-Ku, Tokyo-To and currently employs 48 full-time employees. The company went IPO on 2021-03-25. The firm operates Customer DX platform business segment. Discoveriez is a software unifying the contents of calls, emails and chats from customers received at the call center, sharing information with stakeholders such as internal departments and outside the Company, approving and recording response processing by workflow, risk management, quality control and new product development information, aggregation and analysis in a cloud format. The firm provides two services, including the cloud business, which provides a versatile platform Discoveriez that sublimates the know-how cultivated through conventional on-premises customer service counters into a cloud type, and the on-premise business, which is an on-premise customer service counter service.
G-NEXT, Inc. engages in the development and provision of customer support software 'Discoveriez'. The company is headquartered in Chiyoda-Ku, Tokyo-To and currently employs 48 full-time employees. The company went IPO on 2021-03-25. The firm operates Customer DX platform business segment. Discoveriez is a software unifying the contents of calls, emails and chats from customers received at the call center, sharing information with stakeholders such as internal departments and outside the Company, approving and recording response processing by workflow, risk management, quality control and new product development information, aggregation and analysis in a cloud format. The firm provides two services, including the cloud business, which provides a versatile platform Discoveriez that sublimates the know-how cultivated through conventional on-premises customer service counters into a cloud type, and the on-premise business, which is an on-premise customer service counter service.
