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Q1-2025 Earnings Call
AI Summary
Earnings Call on May 12, 2025
Revenue: Revenue declined slightly by 0.6% to EUR 1.019 billion, in line with expectations.
Customer Base: Total contracts fell by 40,000 in Q1 2025, mainly due to customer migrations to the new network causing temporarily higher churn.
EBITDA: EBITDA in the Access segment dropped by 0.8% to EUR 222.9 million, with overall profit impacted by increased network rollout costs.
Network Migration: Major migration of mobile customers from Telefónica to 1&1's own network is ongoing, leading to higher churn through Q3, with stabilization expected in Q4.
Guidance Confirmed: Management reaffirmed full-year guidance, expecting EBITDA to decrease by 3.4% due to network migration and contract changes, but service revenue and contracts to remain stable.
CapEx & Loan: CapEx reached EUR 27.9 million for Q1, in line with plans; first EUR 290 million drawn from a new long-term EUR 800 million loan to support mobile network buildout.
The ongoing migration of mobile customers from the Telefónica network to 1&1's own infrastructure is causing temporary increases in churn and a decline in contract numbers. This process is expected to result in higher customer losses in Q2 and Q3, with improvements and more stable growth anticipated in Q4 once migration efforts taper off.
Network investment is a core focus, with EUR 27.9 million spent in Q1 primarily on the rollout of the 1&1 mobile network. Site activations reached 1,000, with a plan to reach 2,000 by year-end. CapEx is expected to be backloaded in 2025, with significant investments and project completions set for the second half of the year. Management emphasized that project timelines remain on track.
Revenue and EBITDA both declined modestly as expected, influenced by network-related expenses and increased costs of sales, especially in the mobile network segment. Profit before tax, and net profit, were also down compared to Q1 2024, largely due to increased spending on network migration and higher interest expenses.
Competition remains strong in both mobile and broadband markets, driven by aggressive promotions from players like Telefónica and favorable wholesale conditions for low-cost competitors. 1&1 is maintaining rational pricing and avoiding price wars to protect ARPU.
Management confirmed its full-year outlook, expecting stable contract base and service revenue despite temporary effects from mobile migration. Full-year EBITDA is expected to be down 3.4%, with network migration expenses and contract changes factored into guidance. CapEx for the year is projected at EUR 450 million.
1&1 drew EUR 290 million from a new EUR 800 million long-term loan facilitated by United Internet and the Japanese Development Bank, primarily to fund mobile network expansion. The company expects to finance network construction mainly from cash generation, but the loan offers flexibility for future needs.
There were no significant updates regarding negotiations on low-band access with other operators or the Federal Cartel Office’s inquiry into Vantage Towers. Discussions on compensation for the 2024 network outage remain confidential and no potential payments are included in current guidance.
At the end of Q1 2025, the company reported 16.35 million customer contracts, including 12.42 million mobile and 3.93 million broadband lines. Active migrations are ongoing, with up to 50,000 customers migrated daily. The company expects to achieve 25% network population coverage by year-end.
Good morning, ladies and gentlemen. It's our pleasure on behalf of the Management Board of 1&1, I would like to welcome you to our conference call on the first quarter. During this call, our CFO, Sascha D'Avis, will present the results of the first quarter and how we'll meet the guidance for the 2025 financial year. As always, we're happy taking your questions after the presentation. Thank you. I would now like to hand over to Sascha. Sascha, and the floor is yours.
Thank you, Oliver. Good morning, everyone. This is Sascha D'Avis, CFO of 1&1 AG. It's a pleasure to welcome you to our call this morning. I would like to give you an update on our performance in the first quarter as well as on the financial results as end of March.
Let's begin with customer contracts, shown on Slide #4. As end of March, we had 16.35 million contracts in our customer base including 12.42 million mobile internet contracts and 3.93 million broadband lines in total. This represents a decrease of 40,000 contracts during the first 3 months in 2025.
In the first quarter, we saw a slight decline in our mobile business with 20,000 contracts. This development was in line with our expectations, driven by the ongoing migration process. As you know, we are migrating our mobile contracts to our own network. This will temporarily result in slightly higher churn rates. Let me please explain that.
At the moment, we [Technical Difficulty] 50,000 customers per day from the Telefónica network, which we previously used on a wholesale base. These customers are now being transferred to our own infrastructure. As part of the migration process, we are currently experiencing higher customer losses than usual. This is due to several factors. For example, some of our customers contacted hold inactive contracts or had already been considering cancellation.
And we are now actually reminding them that they still have this contract and that we want to change it over, and they now take that as a trigger point to cancel their subscription with us. This all leads in temporarily higher churn rates. The migration efforts will be huge in the first, second and third quarter. And in the fourth quarter, it will tail off. So towards the end of the year, you should be able to see more marked and more healthy growth again, at least that is the plan in our perspective.
In the broadband business, we had also a slight decrease in our contract base with 20,000 contracts. This was fully in line with our expectations and is due, among other things, with the competitive environment in the fiber optic business. On the next slide, the revenue. Revenue is -- in total was down by minus 0.6% to EUR 1.019 billion. The high-margin service revenue is stable at EUR 822 million, fully in our expectations and budget.
The low-margin other revenue, which is mainly coming out of smartphones and routers, decreased by minus 2.9% because of lower demand out of our customer base. Let's move on to EBITDA by segment. In the Access segment, we generated EUR 222.9 million in EBITDA during the first 3 months of 2025, which is a decrease of 0.8% compared with EUR 224.7 million in the first quarter of 2024.
The minus EUR 67 million EBITDA in the segment 1&1 mobile network is reflecting our activities for the rollout and operation of the mobile network compared with minus EUR 42.4 million in the first quarter of 2024. This is fully in line with our expectation and business plan and reflects the high number of mobile migration in the first quarter of 2025.
Let's now turn to CapEx in the first 3 months of 2025. We invested EUR 27.9 million for CapEx with EUR 1.2 million allocated to the segment Access. The majority, EUR 26.7 million was driven by the rollout of our mobile network. This is also fully in line with our expectations in our business plan for the first quarter of 2025, especially regarding phasing of the CapEx as in the years '23 and '24 is more backloaded.
Now we come to the financials for the first 3 months. I would like to start with the P&L. The revenue is declining slightly by minus 0.6% to EUR 1.019 billion. As mentioned before, the high-margin sales revenue is stable at EUR 822 million and the low-margin other revenue, which is mainly coming out of smartphones and routers, decreased by minus 2.9% because of lower demand out of our customer base.
The cost of sales go up from EUR 725.2 million in Q1 2024 to EUR 757.5 million in Q1 2025. The increase of cost of sales by EUR 32 million, particularly related to the 1&1 Mobile Network segment, resulting from increasing depreciation and additional costs for the rollout operation. Therefore, gross profit dropped from EUR 299 million in Q1 2024 to EUR 261 million in Q1 2025.
Without the spending for the mobile network, gross profit would have been nearly stable by EUR 362 million. Cost of distribution increased from EUR 130 million in Q1 2024 to EUR 137 million in Q1 2025. Administration costs are broadly stable at EUR 29 million in Q1 '25 and other operating income is with EUR 11 million above the level in Q1 2024, which was EUR 8 million. The impairments of receivables and contract assets grew up from EUR 31 million to EUR 33 million.
So in total, a moderate cost increase driven by higher marketing expenses and as I mentioned, slightly higher impairments on receivables and contract assets. The profit from operating activities in Q1 2025 was plus EUR 73 million. It's lower than the result in Q1 2024 with EUR 118 million, which is also driven by higher spendings for the mobile network.
At minus EUR 5 million, financial result is lower than the result for the first quarter of 2024, which was plus EUR 1 million. The decline in the financial result is primarily due to higher interest expenses related to finance leases stemming from the increased number of antenna sites as well as interest payments on the loan received from United Internet.
On the other hand, financial income decreased as a result of lower interest rate environment, while the average liquidity investment remained in line with the last year's level. In summary, this brings us at the end of March to a profit before taxes of EUR 68 million compared with EUR 119 million in Q1 2024. The consolidated result after tax expense is EUR 47 million in Q1 2025 after EUR 83 million in Q1 2024.
Let us come to the balance sheet on the next slide. On the second last row, you see the balance sheet in total, which increased from EUR 8.130 billion to EUR 8.44 billion, so in total increase of EUR 313 million. We have listed the main topics that are responsible for the increase, and these positions are blue colored on the side.
So first of all, receivables from affiliate companies is the cash position that we have at United Internet. This position increased from EUR 327 million by the end of December 2024 to EUR 640 million by the end of March 2025. Current contract assets decreased by EUR 90 million to EUR 602 million, which is attributable to the decline in hardware sales. Long-term assets showed a slightly decrease by minus EUR 21 million to EUR 6.265 billion.
Property, plant and equipment increased from EUR 963 million to EUR 991 million. This increase of EUR 28 million results from cash CapEx of around EUR 10 million, book value for lease agreements for the antenna site of around EUR 40 million, while depreciation amounts to EUR 22 million.
Intangible assets decreased by minus EUR 45 million to EUR 1.392 billion due to the amortization of the assets identified as part of 1&1 purchase price allocation. Cash CapEx for the intangible assets totaled to EUR 18 million. Short-term liabilities decreased by EUR 51 million to EUR 680 million. Trade payables in current liabilities decreased from EUR 350 million to EUR 306 million. This was mainly due to payments in connection with advanced purchases from suppliers.
Payable due to affiliated companies, which relate to companies in the United Internet Group and decreased by EUR 73 million to EUR 90 million compared to the previous year. Other nonfinancial liabilities increased from EUR 11.1 million to EUR 58.7 million. On the long-term liabilities, long-term payables due to affiliate companies increased by EUR 290 million. This relates to a long-term loan granted by United Internet in February.
In December 2024, United Internet AG received a development loan of up to EUR 800 million from the Japanese Development Bank, JBIC. The purpose of the funding is to build the 1&1 Mobile Network. According to the loan agreement, all funds are to be based on directly to 1&1. This is based on a loan agreement between 1&1 and United Internet, which was concluded in January 2025.
In February 2025, the first drawdown of EUR 290 million was made, which was passed on to 1&1 in accordance with the agreements. In addition, we have an increase of long-term and other financial liabilities that is coming out of the leasing liabilities, which increased by EUR 24 million to EUR 417 million at end of March.
Now I would like to step up into the cash flow, Slide 11. The net inflow of funds from operating activities is EUR 44 million compared to EUR 89 million in Q1 2024. The cash flow from operating activities, which is defined as the period income adjusted by noncash earnings and expenses totals to EUR [ 133.9 million ].
From there, the change in assets and liabilities are predominantly influenced by the change in trade receivables and other assets with minus EUR 30.6 million, the change in receivables and liabilities to related companies with minus EUR 61.8 million, the change in trade payables with minus EUR 48.3 million, the change in other liabilities with EUR 58.1 million and change in other working capital with minus EUR 7.5 million.
The cash flow from investment activities include investments in intangible process property, plant and equipment amounting to EUR 28.0 million. The investments, which are predominantly made in the 1&1 Mobile Network are expected to increase as planned over '25 and amount to EUR 450 million for the year as a whole. EUR 4.2 million were invested for acquisition of A1 marketing, communication and new media from United Internet.
In addition, payments of EUR 290.5 million were made to short-term investments. These payments relate to the short-term investment of free cash at United Internet AG. Cash inflow from interest received from this investment amounted to plus EUR 3.1 million.
The cash flow from financing activities includes the repayment of lease liabilities amounting EUR 4.9 million, other payments with interest nature in the amount of EUR 3.5 million, plus EUR 290 million from borrowing and interest payments from leases amounting EUR 6.9 million. In total, the free cash flow amounting plus EUR 15.8 million in Q1 2025 compared with plus EUR 78 million in Q1 2024.
On the following side, we see the bridge from EBITDA to free cash flow. On the left-hand side, you see the EBITDA as of end March with EUR 155.9 million, then the negative impact of minus EUR 30.6 million because of higher receivables and other assets. The negative impact of receivables and liabilities due to related companies of minus EUR 61.8 million. In addition, the repayment of trade receivables has a negative impact of EUR 48.3 million, then change of other liabilities with plus EUR 58.1 million.
Change in other working capital impacts with plus EUR 7.7 million, minus EUR 37.3 million for taxes and already mentioned minus EUR 27.9 million for CapEx. So on results, we are coming to plus EUR 15.8 million free cash flow at the end of March 2025. Now we come to the outlook for 2025. We confirm our guidance and expect a stable contract base and service revenues at the prior year level due to a slight increase in terminations in connection with the ongoing migration of all mobile customers to the new 1&1 Network, which will continue until the end of the year.
EBITDA is expected to decrease by approximately 3.4% to approximately EUR 571 million. This decline is based on lower EBITDA in the Access operating segment, which is expected to amount to approximately EUR 836 million compared to EUR 856.1 million in 2024. The decline in EBITDA results from the expiration of the national roaming agreement with Telefónica, which provides for onetime payments every 5 years that are capitalized and amortized.
The national roaming agreement with Vodafone, which is commercially equivalent for 1&1 does not provide for such onetime payments. The use of the Vodafone network is recognized in the current service costs within the EBITDA. In this respect, the switch to Vodafone will not result in any change in EBIT. The negative impact on EBITDA is offset by a corresponding positive impact on depreciation.
We expect EBITDA in the 1&1 Mobile Network segment to remain unchanged year-on-year at around minus EUR 265 million. This includes approximately minus EUR 100 million in expenses for customer migration and for network service costs, which will no longer be required after the complete migration of all customers from 2026. The investment volume, cash CapEx is expected to amount to approximately EUR 450 million compared to EUR 290.6 million in 2024. Thank you very much for your attention. I will now hand over to the operator for the Q&A session.
[Operator Instructions] We will now take the first question and the first question today comes from the line of Ganesha Nagesha from Barclays.
A couple of questions from my side. The first one is on EBITDA. So could you please provide some color in terms of the cost phasing, specifically on the network segment. So how should we think in terms of phasing of the network rollout and migration cost? And my second question is on your discussion related to the low bands with access with the other operators. So is there any update on the discussions, please?
Thank you for your questions. So the first question is about EBITDA phasing. With increasing migration to Vodafone National roaming, EBITDA will decrease slightly over the year. This is due to the fact that the national roaming costs and the Vodafone contract are expensed directly.
The Telefónica contract, as mentioned before, there were one-off costs that we amortized over 5 years. No change at EBITDA level. EBITDA will deteriorate slightly and depreciation and amortization will decrease. To the low-band access question, we are -- sorry, there's no change to our comments in March. We are waiting for the offers and then we will negotiate.
And the next question comes from the line of Polo Tang from UBS.
I have 2 different questions. The first one is, can you comment on the competitive dynamics in both the mobile and the broadband market? Have there been any notable changes in April and May? Second question is what does the Federal Cartel Office decision on Vantage Towers mean for the pace of your network rollout?
Also, should we expect any one-off gains or settlements in terms of the financials? Also, in terms of your network build, I noticed that your CapEx in Q1 was relatively limited. So could you tell us how many sites you activated in Q1?
As to the competition, we see strong competition through promotions, mainly driven by Telefónica. They're offering more and more distance across their O2 portfolio. Besides that, they provided, for example, Ebara with obviously good purchase conditions that help them to offer aggressive tariffs at the low end. We act rationally about this competition environment. We are able to offer attractive tariffs that are competitive, but also with reasonable prices for us.
We don't want to mix our customer base with lower and lower ARPUs. So we stay rationally and balanced. To your questions about the Bundesnetzagentur, the authority has requested Vantage and Vodafone to comment on the identified discrimination against 1&1 by summer. We have to wait until summer. And so -- but now we have no comment on ongoing negotiation and discussions.
And about the CapEx, the CapEx is fully in line with our expectations and our business plan for the first quarter of 2025, especially regarding phasing of the CapEx in the years '23 and '24. It's more backloaded, especially we will see that in the second half of the year. Why is it backloading? Sometimes there are acceptances necessary before the final invoice can be issued or suppliers' invoice are late and so on and so on.
So there's a backlog that will be dissolved in the next 3 quarters. Besides that, the investment for the capacity expansion of our core data centers will be more in the second half of the year and a lot of projects will end in the second half. And therefore, the CapEx is more backloaded. But to make it clear, there's no delay in the projects. So we will see in the next quarter that the backlog will resolve.
And then the number of sites that you activated in Q1?
In Q1, we have in total, 1,000 sites. And each quarter, we will add 200 to 300 sites. So in the end of the year, I think we will see 2,000 sites activated.
Next question comes from the line of Keval Khiroya from Deutsche Bank.
Two questions, please. So firstly, going back to competitive environment. Can you talk about how your gross [indiscernible] adds development has been affected by the step-up in competition? And secondly, I appreciate you haven't given a concrete site target for this year. But when do you expect to meet the 25% coverage requirements?
Yes. To your first question, Q1 was fully in line with our expectations regarding the net adds. At the end of Q1, we had just 6 million subscribers on our network -- on our own network. And we are creating 50,000 contracts a day. So this leads to slightly higher churn, as we mentioned before.
And as I mentioned, it was fully in line with our expectations. And we are very happy at this point with the quality of the migrations with the effects that we see. To your second question, we will see 25% coverage at the end of this year. It's a tough target, but we think that we can achieve that.
Next question comes from the line of Mollie Witcombe from Goldman Sachs.
I'd like to just dive a little bit more into the KPI trends. Previously, you have said that you were expecting a kind of huge negative impact in Q2. And now you're saying Q3 as well. So does that mean that the migration is causing more customer losses than you originally anticipated? I was wondering if you could give us a little bit more color on how that's playing out. And my second question is...
Sorry, sorry, sorry that I'm stepping in. I cannot -- maybe it's my ability to understand English that it's... Can you restart please.
No worries. I'll repeat. So my first question is around KPIs and the trends in KPIs. Previously, you've said that you're expecting a kind of 10,000 to 20,000 mobile customer loss. And you were saying that the impact was going to be huge in Q1 and Q2. But now you're saying Q2 and Q3 as well.
So I was wondering if you could give us a little bit more color on how that's developing, if it's as expected or if you're seeing kind of some changes or difficulties and how that's playing out? And then my next question was around the intercompany cash injection.
Previously, you've said that you were kind of looking to pay that down and now we've had this cash injection. And I was wondering if you could give us a little bit more detail on how you're planning on using the proceeds and some more color around that. I hope that makes more sense.
Mollie, your second question relates to intercompany or...
Yes. In terms of intercompany, previously on the last results call, I think you said you were looking to pay that down and then we've had a cash injection. So I was wondering perhaps you could give us a little bit more color on why and how you're looking to use this cash.
Mollie, the borrowings, we just called them in February. And which line you suggest that we have communicated to pay down, please?
I think you just made a general comment about potential deleveraging in Q4, I may be mistaken.
I'm not aware that we had discussed deleveraging because we merely have no leverage on our balance sheet.
Okay. I must have understood. In terms of KPIs?
For your questions to the migrations, we will see a huge number of migrations in Q2 and Q3. In Q4, it will slow down. By the end of the year, we will have all our customers at the 1&1 Network. And regarding to that, we will see in Q2, I expect in the mobile business.
I think more or less the same level of net adds as in Q1, maybe a little bit better than in Q1. So as I mentioned before, we are very happy with our migration process. So for the mobile business, it will be maybe a little bit better as in Q1. For the broadband business, I would expect slightly lower net growth as in Q1, but fully in our expectations.
Your next question comes from the line of Ulrich Rathe from Bernstein.
I have 3 questions, please. The first one is on the migration of customers to the Vodafone national roaming deal. Could you give a bit more color on what is going on there? Are you touching particular customer groups at this point? How you're phasing this? Is there sort of a change in the quality of the migrations that is expected between Q1 and Q2 and Q3? Any more color on that process would be interesting.
The second question would be with the Q1 EBITDA, which you said is according to your own expectations, but it is quite a bit ahead of what analysts expected. Would you go as far as saying that the full year EBITDA guidance of EUR 571 million is maybe a little bit conservative or not?
And the last question is, do you have any news on the negotiations with your equipment suppliers or with your suppliers about the potential compensation for the network outage in May 2024?
Thank you. To your first question about the migrations to our own network, we see that we include in the migration batches all of our customers, not especially ones. But what we could see in the next quarters is that there are more customers without network coverage. But we are not exactly knowing which customers have the problem with the coverage because of their movement profile.
Basically, you have [indiscernible] reception at home and what we know is the residence and address of the customers. What we don't know is the movement profile, and this is more relevant in terms of network coverage. So at this point, we are very happy with the results that we see, as I mentioned before. And yes, the migration process is running up, and we migrate 50,000 contracts a day very well.
To the EBITDA, the full year EBITDA guidance is not conservative. We think that the guidance is probably -- to the news about the compensation, as you all know, we have not disclosed the status of confidential discussions with our partners. However, we have not included any compensation payments in our guidance, but there are always mutual requirements in such complex and pioneering project. Therefore, we don't have to include any potential compensation in our guidance. We are in discussions and negotiations, but there are nothing new to say at this moment.
[Operator Instructions] Your next question comes from the line of Ben Rickett from New Street Research.
I just had 2 questions. So firstly, could you provide a bit more information on this EUR 800 million loan agreement? What is the term of this loan? And do you expect to draw down the full amount of it to fund the network build?
And then second question, maybe on sort of KPIs again in Q1. Can you give a breakdown of the mobile net adds in Q1? Like how -- what's sort of underlying net adds growth? And then what was the impact from the migration? That would be helpful. And maybe -- sorry, sort of third clarification. Can I just check, did you say you think you'll get 25% coverage by the end of this year with 2,000 sites? Those are the 3.
Yes. To your first question, we in December '24, United Internet received develop loan up to EUR 800 million from the JBIC. The purpose of the funding is to build the 1&1 Mobile Network. And the first drawdown of the EUR 290 million was made, which was passed on to 1&1 in accordance with the agreement. At this moment we don't know if it is necessary that we need the full EUR 800 million.
We expect that we can finance our network construction from our cash generation. But if there would be an auction in '28, which we do not know, then we have to be prepared. And this long-term loan gives us more flexibility and room for possible preparation if it would be needed. And to your second question, please have understanding that I will not give the details and [Technical Difficulty] about migrations and the net adds.
To your third question, our obligations are known, 25% coverage by the end of '25. And we think that we can achieve this goal. It's ambitious goal. And I can nothing more -- I have nothing more to say about that.
Can I just check what is the duration of the new loan?
Ben, which situation, please?
Sorry, the EUR 800 million loan, how long does that run for? Is that -- you're saying it's beyond 2028, I think.
Ben, please back for your understanding, it's a long-lasting loan, but any details about interest rates, which are on arm length and the duration is not public. And Ben you have to ask maybe United Internet in the upcoming call.
There are currently no further questions. I will hand the call back to Oliver.
Thank you very much, [ Sharon ], for your guidance, and thank you for your attention. As usual, we'll be available for further discussions afterwards and in the upcoming conferences. I will now hand back to the operator and hope you have an interesting conference call with our parent company, United Internet, after a short break. We wish you all the best. Stay healthy and see you soon. Thank you.