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Wise PLC
LSE:WISE

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Wise PLC
LSE:WISE
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Price: 955 GBX 0.32% Market Closed
Market Cap: £9.8B

Wise PLC
Investor Relations

In the realm of financial services, Wise PLC has emerged as a ubiquitous entity, reshaping the landscape of international money transfers with a transparent and cost-effective approach. Founded in 2011 by Taavet Hinrikus and Kristo Käärmann, two Estonian entrepreneurs frustrated by the hidden fees and poor exchange rates of traditional banks, Wise was born out of a desire for a more egalitarian system. They developed a peer-to-peer platform that bypassed conventional banking methods, allowing users to transfer money across borders using real exchange rates without hefty hidden fees. By leveraging local bank accounts in numerous countries, Wise ingeniously matches transfers through a decentralized and nimble network, eliminating the need for physical movement of currency, which traditionally led to costly intermediaries and marked-up rates.

Wise's revenue model ingeniously aligns with its mission of transparency and fairness. Instead of profiting from the exchange rate spread, as banks typically do, the company charges a modest, upfront transfer fee that is clearly communicated to its users. This fee structure underpins Wise's financial health by drawing income from a high-volume, low-margin strategy. As the company scales, it benefits from economies of scale, enhancing its operational efficiency the more it grows. Through this disciplined model, Wise has gradually expanded its suite of services, including borderless multi-currency accounts and debit cards, opening new revenue streams while continuously reinforcing its foundational ethos of making money transfers fast, fair, and convenient for millions of users worldwide.

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WISE
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Last Earnings Call
Fiscal Period
Q2 2026
Call Date
Nov 6, 2025
AI Summary
Q2 2026

Customer Growth: Active customers rose to over 13 million, up 21% year-on-year, with personal and business segments both seeing strong increases.

Volume Expansion: Cross-border payment volume grew 24% to GBP 85 billion, reflecting deeper engagement and larger use cases.

Pricing Strategy: Average fees were cut by nearly 15% last year, intentionally lowering take rates to 52 bps, which drove higher volumes and customer trust.

Profitability & Margins: Underlying profit before tax margin is at the top of the 13–16% target range; full-year guidance for margin and income growth was reiterated.

Wise Platform Momentum: Platform volumes now represent just over 5% of total, with strong ramp from both new and existing partners; target remains 10% in the medium term.

Instant Payments: 74% of payments are now instant, up from 63% last year, reflecting improved infrastructure and integration.

Significant Investment: Over 1,000 new hires in H1, with increased spending on servicing, marketing, and technology to support continued growth.

Key Financials
Active Customers
13 million
Personal Customers
12.8 million
Business Customers
613,000
Cross-Border Volume
GBP 85 billion
Customer Holdings
GBP 25 billion
Underlying Income
GBP 750 million (annualized)
Underlying Profit Before Tax Margin
Top of 13–16% target range
Cross-Border Take Rate
52 basis points
Instant Payments
74% of payments
Card Spend
GBP 15 billion
Card Revenue
GBP 132 million
Non-Cross-Border Revenue Share
41% of underlying income
Servicing Investment
GBP 134 million
Marketing and Sales Investment
GBP 57 million
Payback Period (Marketing)
6 months
Tech and Development Investment
GBP 144 million
Corporate Function & Infrastructure Investment
GBP 131 million
New Hires in H1
Over 1,000
Net Promoter Score
69
Platform Volume Share
5% of cross-border volume
Profit Before Tax (including interest income beyond 1%)
GBP 255 million
One-off Listing Expense
GBP 25–35 million
Earnings Call Recording
Other Earnings Calls
2026

Management

Mr. Emmanuel Thomassin
CFO & Director
No Bio Available
Mr. Rohan Basu
Head of Global Operations
No Bio Available
Mr. Harsh Sinha
Chief Technology Officer
No Bio Available
Martin Adams
Head of Investor Relations
No Bio Available
Mr. Ben Steyn
Chief Compliance Officer
No Bio Available
Ms. Jessica Winter
General Counsel
No Bio Available
Sana Rahman
Global Head of Communications
No Bio Available
Mr. Cian Weeresinghe
Chief Marketing Officer
No Bio Available
Ms. Isabel Naidoo
Chief People Officer
No Bio Available
Ms. Diana Avila
Global Head of Banking & Expansion
No Bio Available

Contacts

Address
London
6th Floor, The Tea Building, 56 Shoreditch High Street
Contacts