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Economic Moat

DBS Group Holdings has no economic moat

Customers can use competing banks for everyday payments and borrowing without giving up access to Singapore’s shared payment network. DBS’s reputation and broad services attract customers, but do not prevent other banks from competing on price and convenience.

Why DBS Group Holdings has no moat

Limited everyday banking lock-in

Although moving loans or business accounts can involve effort, customers can move everyday funds and register PayNow with another bank rather than keep all their banking with DBS.

No exclusive payment network

PayNow connects accounts across competing banks, so DBS’s large customer base does not give its customers exclusive access to people they need to pay.

Limited pricing power

DBS faces strong competition in lending and competes with banks offering digital banking and wealth services, limiting its ability to charge more simply for its name.