Retail banking
This unit handles everyday banking for individuals and small business owners, including current accounts, savings, mortgages, cards, and digital banking.
Customers
Households, freelancers, and small business clients in Spain and Portugal.
Revenue Model
The bank earns interest on loans and mortgages and charges fees for account, card, and payment services.
Corporate and SME banking
This unit provides lending, cash management, payments, and treasury services to businesses.
Customers
Small and mid-sized companies, larger corporates, and other business clients.
Revenue Model
The bank makes money from loan interest, lending fees, and service charges on business banking products.
Wealth management
This unit offers private banking, investment funds, brokerage, and financial planning services.
Customers
Affluent individuals and investors who want help managing savings and investments.
Revenue Model
Revenue comes mainly from advisory fees, asset management fees, and commissions on investment products.
Consumer finance
This unit offers personal loans and other consumer credit products through direct and partner channels.
Customers
Consumers who need financing for purchases or personal borrowing.
Revenue Model
The business earns interest on loans and fees tied to credit products.