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Coupang Inc
F:788

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Coupang Inc
F:788
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Price: 16.106 EUR -1.85%
Market Cap: €28.8B

Coupang Inc
Investor Relations

Coupang Inc., widely celebrated as the "Amazon of South Korea," began its journey in 2010 with a profound vision to revolutionize e-commerce in the region. Rooted in a culture that cherishes rapid advancements and convenience, Coupang has effectively harnessed South Korea's urban density and tech-savvy populace to offer an unprecedented level of service known as "Rocket Delivery." By building a robust infrastructure with a network of fulfillment centers, the company ensures that a vast array of products—from groceries to electronics—reach customers within hours, not days. This logistical prowess is bolstered by its end-to-end control over the supply chain, which includes everything from warehousing to last-mile delivery. By employing a highly efficient algorithm and data-driven operations, Coupang optimizes inventory management and delivery routes, cutting costs and enhancing service quality.

The company monetizes its operations through a myriad of revenue streams, predominantly its e-commerce platform where it earns from both direct sales and commission on third-party transactions. To bolster its earnings, Coupang has diversified its business with services like Coupang Eats, a food delivery service, and Coupang Play, a streaming service. Each facet of Coupang's expansive ecosystem is crafted to increase customer loyalty and build a seamless shopping experience. The company's overarching strategy revolves around retaining customers within its ecosystem by offering superior convenience, which, in turn, fuels its primary revenue channel. In navigating the competitive landscape, Coupang continues to leverage its technological edge and operational efficiencies, cementing its status as a formidable force in Asia's e-commerce sector.

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Last Earnings Call
Fiscal Period
Q4 2025
Call Date
Feb 26, 2026
AI Summary
Q4 2025

Revenue Growth: Coupang's total net revenue for Q4 was $8.8 billion, up 11% year-over-year (14% in constant currency), with growth slowing due to the customer impact from the late-year data incident.

Data Incident: A major data breach impacted over 33 million user accounts, causing some short-term customer churn and reduced growth, but with no confirmed misuse of sensitive data; recovery trends are now stabilizing.

Profitability: Net loss attributable to Coupang stockholders was $26 million ($0.01 per share), and consolidated adjusted EBITDA dropped 37% year-over-year to $267 million, mainly due to investments in Developing Offerings and data incident impacts.

Product Commerce: Product Commerce segment revenue grew 8% (12% constant currency) to $7.4 billion, with active customers at 24.6 million (up 8% YoY, down slightly QoQ), and gross profit margin at 31.9%.

Taiwan Expansion: Taiwan business continues triple-digit revenue growth, with 75% of volume delivered next day through Coupang's logistics network, and management focused on long-term profitability.

Guidance: Near-term muted trends in growth and profitability are expected as data incident impacts fade; Q1 consolidated constant currency revenue growth is guided to 5–10%.

Developing Offerings: Segment net revenue was $1.4 billion (up 32%), but reported $300 million in adjusted EBITDA losses for Q4. Full-year 2026 losses for this segment are projected at $950 million to $1 billion.

Key Financials
Total Net Revenue
$8.8B
Product Commerce Net Revenue
$7.4B
Developing Offerings Net Revenue
$1.4B
Product Commerce Active Customers
24.6 million
Product Commerce Gross Profit
$2.4B
Product Commerce Gross Profit Margin
31.9%
Product Commerce Adjusted EBITDA
$567M
Product Commerce Adjusted EBITDA Margin
7.7%
Developing Offerings Gross Profit
$183M
Developing Offerings Adjusted EBITDA
-$300M
Consolidated Gross Profit
$2.5B
Consolidated Gross Profit Margin
28.8%
Operating Income
$8M
Net Loss Attributable to Coupang Stockholders
$26M
Diluted Loss Per Share
$0.01
Consolidated Adjusted EBITDA
$267M
Consolidated Adjusted EBITDA Margin
3%
Operating Cash Flow (Full Year)
$1.8B
Free Cash Flow (Full Year)
$527M
Effective Tax Rate (Full Year)
64%
Cash Balance
Over $6B
Share Repurchases (Q4)
5.9 million shares repurchased; $243M of $1B authorization used
Customer Compensation Program
$1.2B in vouchers
Earnings Call Recording
Other Earnings Calls

Management

Mr. Bom Suk Kim
Founder, CEO & Chairman

Bom Suk Kim is the founder and CEO of Coupang Inc., a South Korean e-commerce company known for its rapid delivery services and innovative business model. Born in Seoul, South Korea, Kim pursued his higher education in the United States, earning a bachelor's degree from Harvard University and attending Harvard Business School. Kim established Coupang in 2010, with a vision to transform the online retail landscape in South Korea. Under his leadership, Coupang has grown to become one of the largest and fastest-growing e-commerce platforms in the country. The company is often likened to Amazon due to its extensive range of products and commitment to customer service. Kim is credited with pioneering Coupang’s "Rocket Delivery" service, which guarantees same-day or next-day delivery, setting a new standard in e-commerce logistics. His focus on technology and innovation has helped the company streamline its supply chain and enhance customer experience significantly. Bom Suk Kim took Coupang public in March 2021, marking one of the largest overseas listings by a South Korean company. His leadership and vision continue to drive the company as it expands its services and reach within and beyond South Korea.

Mr. Gaurav Anand
Chief Financial Officer
No Bio Available
Mr. Harold L. Rogers J.D.
General Counsel & Chief Administrative Officer
No Bio Available
Mr. Jonathan Lee
Chief Accounting Officer

Jonathan Lee is a notable executive associated with Coupang Inc., a South Korean e-commerce company known for its rapid growth and innovative logistics network. As the Chief Financial Officer (CFO), he plays a vital role in overseeing Coupang's financial strategy and operations, ensuring efficient capital allocation and financial planning. His leadership is essential in managing the company's finances during its expansion and as it faces competitive market dynamics. Under his guidance, Coupang has been able to optimize its financial performance, supporting the company's mission to provide fast and reliable delivery services across South Korea. Before joining Coupang, Jonathan Lee likely garnered experience in finance and management roles, contributing to his expertise in steering the financial health of major enterprises.

Mr. Michael Parker
Vice President of Investor Relations

Michael Parker is an executive at Coupang Inc., one of South Korea's largest e-commerce companies. He has been involved in driving the company's strategic initiatives and operational excellence. Coupang, often referred to as the "Amazon of South Korea," has experienced rapid growth and expansion under the leadership of its executive team, which includes Parker. His role typically involves overseeing various aspects of the company's operations, ensuring efficiency, and implementing business strategies to enhance Coupang's market position. His contributions have been significant in navigating the competitive e-commerce landscape in Asia.

Mr. Alex Wong
Head of Public Affairs
No Bio Available
Ms. Emily Tabak Epstein
Corporate Secretary

Emily Tabak Epstein serves as the General Counsel at Coupang Inc. She plays a crucial role in overseeing the company's legal affairs, ensuring compliance with regulatory requirements, and managing legal risks and opportunities associated with the business. With extensive experience in corporate law, Emily contributes significantly to Coupang's strategic decision-making and legal strategies. Her expertise aids the company in navigating complex legal landscapes as Coupang continues to expand its reach in the e-commerce sector.

Dr. Pranam Kolari
Vice President of Search & Recommendations

Dr. Pranam Kolari is a distinguished professional known for his work in the field of data science and technology. At Coupang Inc., he has held the position of Principal Data Scientist and has been instrumental in leveraging advanced data analytics to drive business strategy and innovation. Dr. Kolari's expertise includes machine learning, artificial intelligence, and scalable systems. He has a robust academic background with significant research contributions and has authored several papers in these domains. Throughout his career, Dr. Kolari has also been involved in developing algorithms and methodologies to enhance business operations, making him a pivotal figure in Coupang's efforts to harness data for competitive advantage.

Contacts

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720 Olive Way, Suite 600
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