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Nucleus Software Exports Ltd
NSE:NUCLEUS

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Nucleus Software Exports Ltd
NSE:NUCLEUS
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Price: 1 202 INR -4% Market Closed
Updated: May 29, 2024

Earnings Call Analysis

Summary
Q2-2024

Nucleus Software Reports Steady Quarter

Nucleus Software experienced a quarter marked by stable revenues and a solid order book, alongside a healthy cash reserve. The company's consolidated revenue remained stable at INR 205.3 crores compared to INR 206.8 crores in the previous quarter, showing a significant increase from INR 130.1 crores the previous year. EBITDA stood at INR 51.68 crores, down from INR 62.3 crores in the prior quarter. Net profit was INR 44.6 crores, a decrease from INR 53.6 crores quarter-on-quarter. Total comprehensive income, which includes net profit and other comprehensive income, was INR 48 crores, down from INR 56.6 crores in the previous quarter. The order book stood firm at INR 705.1 crores, and the company held a robust cash and cash equivalent balance of INR 718.1 crores.

Earnings Call Transcript

Earnings Call Transcript
2024-Q2

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Operator

Good day, ladies and gentlemen. I'm Talshia, the moderator of this call. Thank you for standing by, and welcome to Nucleus Software Quarterly Earnings Conference Call. [Operator Instructions].

I would like to now hand over the conference to Swati Ahuja. Over to you, Swati.

S
Swati Ahuja
executive

Thanks, Talshia. Good afternoon, everyone. This is Swati from Investor Relations team at Nucleus Software. A very warm welcome to all of you for this Nucleus Software Earnings Conference Call for the quarter and half year ended on September 30, 2023. For discussion we have here from the management team, Mr. Vishnu R. Dusad, our Managing Director; Mr. Parag Bhise, CEO and Executive Director; Mr. Anurag Mantri, COO, CFO and Executive Director; Dr. Ritika Dusad, Executive Director and Chief Innovative Officer; Mr. [indiscernible] Financial Controller.

As you all are aware, that Nucleus Software does not provide any specific revenue earning guidance. Anything which is said during this call, which may reflect our outlook for the future or which may be construed as a forward-looking statement must be reviewed in conjunction with the risk that the company faces. An audio and transcript of this call would be shortly available on the Investors section of our website, www.nucleussoftware.com. With this, we are now ready to begin the opening comments on the performance of the company. And post that, we would be available for a question-and-answer session.

Now I hand over to Vishnu sir. Over to you, sir.

V
Vishnu Dusad
executive

Thanks Swati. And a very warm welcome to all of you for joining this conference call. As always, we've had a very meaningful quarter that is on 30th of September. And we look forward to your continued support. With this, I will hand over to Parag.

P
Parag Bhise
executive

Thank you very much, Vishnu, sir. Good afternoon, everyone, I'm Parag and I welcome you all to this investor call for the quarter 2 of this financial year. As mentioned by Vishnu, sir, this quarter has grown as per our expectations in terms of financials. On the other hand, we continue to work continuously on the improvement that we have been talking about and working on. On various fronts, including on processes in metering and project [ nonsales ] so that we can focus more and more on delivering value to our customers at a much faster pace, banking on the exhaustive and robust IP that we have created over the past decades. Thank you so much, and welcome you all once more.

S
Swati Ahuja
executive

Tapan sir, please put some light on financial number. Over to you, Tapan, sir.

T
Tapan Jayaswal
executive

Hello. Good afternoon, everyone. Our key highlights from financials are -- am I audible?

S
Swati Ahuja
executive

Yes, you're audible.

T
Tapan Jayaswal
executive

Consolidated revenue for the quarter is at INR 205.3 crores against INR 206.8 crores quarter-on-quarter and INR 130.1 crores year-on-year. Overall revenue in foreign currency, including Indian rupees revenue is USD 24.9 million for the quarter. It was on USD 25.3 million quarter-on-quarter. This saw a USD 16.6 million year-on-year. Product revenue for the quarter is at INR 174.1 crores, INR 82.6 crores quarter-on-quarter, INR 106.2 crores year-on-year.

Revenue from project and services for the quarter is at INR [indiscernible] crores. INR 24.2 crores quarter-on-quarter, [indiscernible] crores year-on-year. As for expenses, cost of delivery, including cost of product development for the quarter is at 61.6% of revenues, against [indiscernible] of revenue quarter-on-quarter, 76.5% of revenue year-on-year. 2 terms, this is INR 126.3 crores and INR 25.1 crores quarter-on-quarter and INR 99.5 crores year-on-year. Marketing and sales expenses for the quarter, [indiscernible] of revenue [indiscernible] of revenue quarter on quarter and 4.3% year-on-year. Absolute terms, this is INR 10.4 crores against INR 7 crores quarter-on-quarter, INR [indiscernible] crores year-on-year.

[indiscernible] for the quarter is at [indiscernible] of revenue, [indiscernible] of revenue quarter-on-quarter and 10.6% year-on-year. Absolute terms, this is INR 16.9 crores against INR 12.3 crores quarter-on-quarter, [indiscernible] crores year-on-year. EBITDA for the quarter is at INR 51.68 crores against INR 62.3 crores quarter-on-quarter, [indiscernible] crores year-on-year. Other income from investments and deposits is at INR 11.1 crores, [indiscernible] crores quarter-on-quarter, [indiscernible] year-on-year. Total other income for the quarter is at INR 11.9 crores against [indiscernible] crores quarter-on-quarter and [indiscernible] year-on-year. Total taxes are at INR 15.34 crores against INR 17.97 crores quarter-on-quarter, [indiscernible] crores year-on-year.

Profit is at INR 44.6 crores for the quarter against INR 53.6 crores to [indiscernible] INR 11 crores year-on-year. Other comprehensive income is at INR 3.4 crores for the quarter [indiscernible] quarter-on-quarter and INR 1.6 year-on-year. Total comprehensive which includes net profit and other comprehensive income is at INR 48 crores for the quarter against INR 56.6 crores quarter-on-quarter and INR 12.6 crore year-on-year. [indiscernible] for the quarter is at INR 16.65 as against INR 20 quarter-on-quarter and INR 4.12 year-on-year.

In terms of foreign currency hedges on September 30, 2023, we had USD 3.75 million of forward contracts at an average rate of 83.10 is a mark-to-market loss of INR 1 [indiscernible] is ARPU market loss of INR 0.014 crores, which is taken to hedging reserve in the balance sheet. New contribution from the top 5 clients for the quarter is the 28.8%, [ 21.7% ] in the previous quarter. Order book position is at INR 705.1 crores, [indiscernible] crores of product business and INR 56.9 crores of project and services business [indiscernible] in 2023, order book position was INR 758.6 crores to INR 689.1 crores of product business and INR 69.5 crores of project and services business. Total cash and cash equivalent as on September 30, 2023 are the INR 718.1 crores against INR 701.5 crore as on [indiscernible] 2023.

Balances in current accounts of INR 65 crores, [indiscernible] INR 558.7, fixed deposit of INR 27.2 crores, investment in tax-free bonds of INR 62 crores and INR 5.2 crores in preference shares. [indiscernible] cards receivables, we are at INR 161.7 crores, [indiscernible] INR 200 in the previous quarter. In the quarter, there is a gross addition of 6 assets of INR 0.83 crores annually of [indiscernible] crores in computer and INR 0.13 on software.

And we hand it over to Swati.

S
Swati Ahuja
executive

Thank you, sir. With this, now we are open for question-and-answer session. So I will hand over to Talshia. Over to you, Talshia.

Operator

[Operator Instructions] First question comes from Jiten Parmar from Aurum Capital.

J
Jiten Parmar
analyst

Yes. Congratulations on set of numbers. My question is, why are the margins lower quarter-on-quarter and the employee costs higher? Can you throw some light on that?

V
Vishnu Dusad
executive

Yes. Thanks for the question. We continue to invest on increasing our capacity and in terms of top line, I think we are expecting slightly higher top line, and that's how we are been hoping to maintain the margin. But without costing about quarter-to-quarter numbers, we continue to focus on building a long-term value proposition for our customers.

J
Jiten Parmar
analyst

Sir, last time, you mentioned 30% of the contracts have moved to the newer prices. What is the percentage now at the end of this quarter?

V
Vishnu Dusad
executive

Okay. Again, we will not be able to give you precise numbers, but most of our domestic contracts have moved to the revised AMC and our overseas contracts are in the process of moving into new pricing.

J
Jiten Parmar
analyst

Okay. And we have a cash of around INR 700 crore plus. What is the plan for that because those -- eventually this much cash will bring our ratios down. So what is the plan for that?

V
Vishnu Dusad
executive

Yes. Thanks for asking this question. We will not be investing in any acquisitions in any near future. And as far as paying it back to investors via dividend or buyback, et cetera, that is something that the Board will decide.

J
Jiten Parmar
analyst

Okay. Okay. And what is the general business environment? Are you seeing any slowdown in the markets you operate in? Or things are looking up? That's my final question.

V
Vishnu Dusad
executive

Okay. As of now, we are not experiencing any slowdown. We continue to get queries for our offering. And we are quite optimistic about the future at this point of time.

Operator

Next question comes from Ankush Agarwal from DPR.

U
Unknown Analyst

So Vishnu sir, last year, when we started the desizing, we made this statement that at the start of the year, we will target a certain number of clients. And for them, we didn't renewed PMC because we wanted to take it on higher pricing. So for this year, have we done similar kind of accelerant where as for certain clients we have not bought AMC initially and one takes no intent perspective impact might come in the later half of the year?

V
Vishnu Dusad
executive

No. We have not done that this year.

U
Unknown Analyst

Okay. Secondly, you stated that most of the domestic contracts have moved to new pricing and now we are focusing on the overseas market. So my question over there is in the domestic market, NPS has a very good market share and for some very strong market standing in first I think we were able to get the repricing but how easy or how difficult would it be for us to do the same for the overseas customers? If you can share some thoughts on that.

V
Vishnu Dusad
executive

The offering -- the product offerings that we have are so strong and our prices even in the overseas markets have been equally on the lower side, so we are quite optimistic about the overseas market as well.

U
Unknown Analyst

Okay. Okay. So do you still believe by FY '25, I think you had stated that it will take you about 2 years max to do the entire repricing. So do you still see that as the timeline?

V
Vishnu Dusad
executive

Yes. By and large, yes, some -- a few customers may spillover by a couple of more quarters, that's up. But otherwise, yes, by and large, we should be able to -- we will be able to begin with the repricing with all our customers.

U
Unknown Analyst

And lastly, sir, on the cost base. So I think last 2 quarters, the cost base has continued to increase. You have said that 58 [indiscernible] -- so I wanted to understand the thought process over here, like is this increase in bank size and outcome of the new kind of revenue base that we have seen? And then so you feel that now you have an extra margin that you can use to invest more? Or is it a response to the underlying traction that you might be seeing? And how should we look at the cost base for the remaining part of the year highlight?

V
Vishnu Dusad
executive

Yes. Thanks for this specific question. And using the industry terminology of bank [indiscernible] , which [indiscernible] we do not need that. Our business model does not need any banking [indiscernible] asset because anyone who joins after the initial few weeks or few months of training is essentially working on a live project or -- is contributing to development of a product. Now that being the case, there is no bank as such. Now talking about increasing the compensation, we are absolutely confident about and optimistic about our future quarters and months so we will continue to build strength from this number. We are talking about increasing the same by 300 people at least over the year. And then that should be your perspective.

Operator

Your next question comes from Gaurav Khanna from CapGrow Capital.

G
Gaurav Khanna
analyst

[indiscernible]

S
Swati Ahuja
executive

Gaurav please be loud. You are not audible.

G
Gaurav Khanna
analyst

Am I audible?

V
Vishnu Dusad
executive

Yes. You can try again.

G
Gaurav Khanna
analyst

This margin would be sustainable going forward? Or there won't be a decrease in margins. What is your take on that?

V
Vishnu Dusad
executive

Okay. As a policy, we do not give any guidance. Now as far as whether it will be going down or upwards our hope is that we'll be able to take it upwards.

G
Gaurav Khanna
analyst

Okay. And is there any seasonability in this business?

V
Vishnu Dusad
executive

No, not really, not really. It certainly is a lumpy business, but there's no seasonality as such.

Operator

Next question comes from Vaibhav Badjatya from Honesty and Integrity Investment.

V
Vaibhav Badjatya
analyst

So there was some disturbance initially maybe from my line. So I think in terms of expenses, let's say, sequentially, so if we see sequentially operating and other expenses have increased by nearly INR 8 crores. So can you help us understand the specific line item which has grown, which has resulted in this increase?

V
Vishnu Dusad
executive

Essentially, it is marketing. We have done outstanding work for decades and we have not talked about it as much as we ought to have. So that is why we are also spending some of our attention and money to make or that people are aware about what we do.

V
Vaibhav Badjatya
analyst

Okay. So out of INR 8 crore increase, you will say most of it is due to increase in marketing expenses. That's what you mean to say? Or there are other things also that has led to -- because I think initially, selling and marketing expenses was given as a percentage but I missed that because there were some disturbers in the line.

V
Vishnu Dusad
executive

Mr. Anurag, will you take this?

A
Anurag Mantri
executive

This is Anurag. It's actually a combination of marketing and marketing related travel costs. We are basically investing a lot in enhancing our connects with our executive customers and in that particular direction, also significant travel is happening. So it's a combination of both.

V
Vaibhav Badjatya
analyst

Got it. Understand. Understand. And this pushes more towards international business or more to do with the domestic business?

A
Anurag Mantri
executive

The combination of it.

V
Vaibhav Badjatya
analyst

Okay. Got it. I understand. And in terms of revenues, if you see the revenue breakup, India revenue have sequentially, again, I'm talking about sequentially as compared to the last quarter, June 2023. India business revenue has gone up nearly by INR 20 crores. So I don't want to know specific numbers, but most of the revenue increase is due to AMC revenue increase or is it non-AMC revenue increase? I don't want to know again specific numbers, but I just want to understand the majority of the growth drivers.

V
Vishnu Dusad
executive

AMC pricing.

V
Vaibhav Badjatya
analyst

Okay, okay. And lastly, sir, in terms of the number of employees for the current quarter, September quarter? What was the total number of employees? .

V
Vishnu Dusad
executive

Anurag?

A
Anurag Mantri
executive

So as of 30th September, our strength was INR 1,908, 1-9-0-8. And then [indiscernible] quarter, we stood at 1,832.

Operator

[Operator Instructions] Next question comes from Ashwini Desai from Oaklanecapital.

A
Ashwini Desai
analyst

I had a couple of questions. First one was because of the price hike. Have you seen any loss in customers? Have you seen any churn?

V
Vishnu Dusad
executive

Okay. Let me give you a slightly longer answer to this simple question. We have been adding value to our customers' businesses. So in such an immense manner, and that's just such highly discounted prices that both reasons despite the increase in prices, none of our customers have moved out of our mutual property. And not just that, some of them are very, very keen to move to our new releases, and we are very hopeful about being able to move them to the new leases soon and then add even greater value to their business. Does that answer your question?

A
Ashwini Desai
analyst

That actually answer my question. So when you're saying you're very discounted -- discounted to who is the closest competitor in this space?

V
Vishnu Dusad
executive

Again, it's a very good question. I'm talking about the global prices as compared to global prices for the -- this kind of intellectual property, we will be deeply discounted.

A
Ashwini Desai
analyst

Okay. Okay. Okay. Fair enough. So I mean you don't expect any kind of churn in the future?

V
Vishnu Dusad
executive

We do not visualize that because not just that we have delivered value in the past, not just that we are delivering value currently. Our new releases, they will -- our customers are confident that they will deliver even more value. So we do not visualize any churn.

A
Ashwini Desai
analyst

Okay. either in India or globally?

V
Vishnu Dusad
executive

Yes. Correct.

A
Ashwini Desai
analyst

Okay. Okay. Great. Sir, again, stressing on that, sir, who would you close this competitor somebody with a similar offering, if you can give some names in India?

V
Vishnu Dusad
executive

We do not talk about our competitors Ashwini.

A
Ashwini Desai
analyst

Okay. Okay. Okay. Fair enough. And I think one other question I had. So, it has been partly answered though, but I'm repeating it. So when you mentioned in the initial comments that you're looking to increase capacity as such right? So this capacity increase that you're talking of is to do with the head-count increase that you mentioned, marketing or anything else that we are spending on?

V
Vishnu Dusad
executive

Okay. Good question, it is across the board as capacity increase is on the project management side on call management side, on marketing side as well as the [indiscernible].

A
Ashwini Desai
analyst

Okay. Okay. Sir, possible to quantify how much we might have spent in the first half?

V
Vishnu Dusad
executive

Sorry, how much have -- would we have spent in first half on what?

A
Ashwini Desai
analyst

On this capacity increase that you're talking across the board that you mentioned?

A
Anurag Mantri
executive

Okay. I think we do not share.

V
Vishnu Dusad
executive

Yes, yes. We are not able to share that level of detail.

Operator

Next question comes from [ Narain Singh ] from [ Navann ] Securities Limited.

U
Unknown Analyst

Congratulations to Mr. [indiscernible] for the-- adding value to the company, taking up this price increase and so on. I just have one question related to this employee increase. So you are saying like you plan to increase the employee count by 300. So this is on top of existing 1,908 or it's already...

V
Vishnu Dusad
executive

Yes, you got it exactly right. This is on top of the 1,908 now.

U
Unknown Analyst

Okay. Okay. Okay. In this quarter, I mean maybe, again, I'm going back to the surprise increase topic, which you for whatever reasons do not want to disclose more details. So did we have any price increases in this quarter also? Any customer, any contractor onboarded?

V
Vishnu Dusad
executive

Certainly, certainly, certainly.

U
Unknown Analyst

I have next question, which is related to the growth in other areas. So I just was looking into the financials in the past years. So we are able to grow, it looks like very well in India domestically. But for some reason I don't see any -- much growth outside India. So any special reason, sir, why we are not able to penetrate overseas?

V
Vishnu Dusad
executive

No, no. Actually, you're absolutely right in making that observation. We were making us a sharp -- providing a sharp focus to our customers in India. And in some manner, sharp focus has helped both the customers as well as the company. Now we are ready to provide focus to all our customers all over the world and be looking forward to growth coming back to our -- growth coming back in our numbers for various geographies soon.

Operator

Next question comes from Rahul Jain from Dolat Capital.

R
Rahul Jain
analyst

I just have a couple of questions. I heard somewhere in your remarks you possibly said that all the Indian clients have most of the new pricing and overseas is still left. Is that understanding right?

V
Vishnu Dusad
executive

No, it is partially right. All the Indian customers have moved to the new pricing and some of the overseas customers have also moved to the new pricing, not all overseas customers have moved to the new pricing.

R
Rahul Jain
analyst

And you also said somewhere that there is a certain time line by which you expect this to be completely done? What was the time line? How long is that?

V
Vishnu Dusad
executive

Yes. I think this financial year and maybe a couple of more quarters in the next financial year.

R
Rahul Jain
analyst

Okay. Okay. So basically, let's say, 4 to 5 quarters from now, it will be done with.

V
Vishnu Dusad
executive

Yes, yes. That's right.

R
Rahul Jain
analyst

Okay. And any thoughts on the new deal momentum? We have seen the order book for our business coming off during this quarter. So any thoughts on those?

V
Vishnu Dusad
executive

Yes, we are getting good interest, and there will be announcement about some orders in the near future.

R
Rahul Jain
analyst

Last quarter, you were mentioning about a very large deal in the -- for the FinnAxia offering. Is that still in the pipeline? Or it's not been won or something?

V
Vishnu Dusad
executive

No, no, it's very much in the pipeline.

R
Rahul Jain
analyst

Right. And this large chunk of the marketing cost that you said related to marketing, is it more related to like attending event like [indiscernible] or fintech events, those kind of thing? Or this is a client-specific travel to meet and do business development and your business as usual kind of a travel?

V
Vishnu Dusad
executive

I would say both, we've been participating in events also we've been traveling to meet our customers also, understand them better and understand their challenges better and so on.

R
Rahul Jain
analyst

So I mean, the key reason of asking this question was to understand whether this is a new normal on the spend? Or this is partially accentuated because of more events in this quarter and they possibly come off in the coming quarter? That is what I'm trying to understand.

V
Vishnu Dusad
executive

Yes. So it's going to be new normal because as I mentioned earlier, we have not talked about our value addition that we have done -- the last value addition that we have been doing to our customers. And that's what we want to do now. We want to talk about this and let people understand that there is a robust institution, which they can rely upon for long-term value addition.

R
Rahul Jain
analyst

Right. And this would be also expanding newer market or mostly of the 4, 5 key market that we are currently present?

V
Vishnu Dusad
executive

To be with the existing market and of course, we'll have enough time for new geography also.

R
Rahul Jain
analyst

So you said you were initially trying to map it with the revenue momentum, but then nevertheless, you went with the flow irrespective the traction, which caused the margins to come off in this quarter. So since you would persist on the spend and revenue growth can be slightly lumpy by the nature of it. So is there a base margin that you would like to have on an annualized or quarterly basis? Or it would be -- it would continue to be volatile function of growth?

V
Vishnu Dusad
executive

I hope like to say the second, volatile function of growth.

R
Rahul Jain
analyst

Sorry, I could not understand that.

V
Vishnu Dusad
executive

Yes. So I don't think we are seeing -- I mean we would be able to give any guidance either on in terms of revenue growth or in terms of margins and so on. What we are sharply focused on is ensuring that our customers get value and all our other stakeholders get value quarter-to-quarter, year-to-year, I don't think we are in a position to give you any indicators.

R
Rahul Jain
analyst

Right. And the 300-odd people addition that you have kind of indicated, this roughly implies 15% growth so on the current base. So most of these would be going into the implementation kind of strengthening? Or this would be across function and not limited to servicing side?

V
Vishnu Dusad
executive

Yes, absolutely. As I answered earlier also. It will be across functions right? From marketing through account management, through implementations, project management, and engineering.

R
Rahul Jain
analyst

Right, right. Understood. Understood. And any -- Sorry, on the new win side, can you give us how many new client logos or renewals of the business in quarter or anything in the last couple of quarters, how has that been shaping up for us?

V
Vishnu Dusad
executive

No, I don't think we will be able to talk about that.

R
Rahul Jain
analyst

So we wish to give one data that how many clients went live and how many divisions we have won during the quarter? So do you think this would be discontinued or this is a temporary thing that we are not publishing that?

V
Vishnu Dusad
executive

I think we will -- we have to continue striking balance between as much transparency as we can bring to our shareholders versus the market scenario. And as that balance keeps shifting. We will also -- we have no choice but to keep doing that balancing.

Operator

Next question comes from [ Aditya Ager ] from Alpana Enterprises.

U
Unknown Analyst

Could you please give me a texture of your [indiscernible] how much market share are we targeting in this?

V
Vishnu Dusad
executive

Sorry, could you repeat your question?

U
Unknown Analyst

So could you give us the total addressable market that Nucleus is targeting, sir?

V
Vishnu Dusad
executive

That is a very sizable market. Very, very sizable market.

U
Unknown Analyst

Sir, do you mean $10 billion and above $20 billion and above?

V
Vishnu Dusad
executive

Yes, Yes, good guesstimate. It is in the vicinity of, let's say, $20 billion to $30 billion and it is the cost of software for lending business is typically anywhere between 0.5% to 1% of the Asian -- Okay. So we can make a guess from there how big that market would be.

U
Unknown Analyst

Absolutely, sir. And then is it fair to say, sir, we can be 3%, 4%, 5% of this market, with the capability of our product offering?

V
Vishnu Dusad
executive

Certainly, certainly.

U
Unknown Analyst

And for that, so would you need the cash on the balance sheet? Or do you think that it's more now about our sales and a marketing function?

V
Vishnu Dusad
executive

Yes, we are balancing decisions that the Board will take, how much do we want to pay to the shareholders at what point of time and how much should go into the building, building the brand and making sure that people come to know about the outstanding product that is this.

U
Unknown Analyst

Right. So just a suggestion if you don't mind sir, please don't take it the wrong way. I believe you when you say that you have an outstanding product, et cetera. But if you could just start giving us certain level of customer churn, customer data, et cetera. We don't want any forward looking guidance. But if you could just tell us what's happened, good or bad. I mean, I'm sure given your level of technical competence and understanding, you would be okay to share churn level data because since it's a product level company, one important metric is tracking churns. Only if you are okay with it and if your internal team approves it. Of course, if you could share that level of data. We don't need customer names. We don't need -- maybe we say international churn domestic churn, so we can -- it'll just help us better understand your company frankly, that's the only reason.

V
Vishnu Dusad
executive

Yes, sure, sure. Thanks for raising that question. And I'm very glad to let you know that foreign churn of our customers would be less than 5% not even that -- the philosophy has been that if a customer has taken a decision to go on our product then we -- after one customer has signed up and has gone live, it is our all-out effort to make sure that the value continues to get delivered. So that's all I can say. It's a pretty small number -- extremely small number.

U
Unknown Analyst

And just one last question, and you can choose however you want to answer it. So I'm sure that if I am a vendor or some client of Nucleus and my prices go up maybe 5x or 6x, for a contract for which I have been giving normal inflation increases, there must be some push back definitely. How you're handling the situation, sir?

V
Vishnu Dusad
executive

Again, an excellent question. Only thing that we talk about is the value that we have been delivering. And very, very delighted to let you know that when we start talking about it, we have already mentioned it, all of them have agreed that yes, this is required to be done. And yes, that's what...

U
Unknown Analyst

So what you're saying is they're viewing it more as a partnership more than a vendor relationship is that -- was that a fair understanding sir?

V
Vishnu Dusad
executive

Absolutely. I understand.

U
Unknown Analyst

I just hope you give out a little more details regarding the product, the churn maybe the average per customer. Again, broad level data, we're not asking any specific data if it's okay with you, just for our better understanding of your the company.

V
Vishnu Dusad
executive

Thank you for your continued interest. And since we service very small customers and [indiscernible] customers in the country obviously, averages, et cetera, do not make sense.

U
Unknown Analyst

Right, right. No absolutely, sir. I just -- like I said, it's just for our understanding. There's a barbell, obviously, some customers will be very large, some will be very small, but just for our better understanding, no other reasons.

Operator

Next question comes from Anuj Sharma from M3 Investments.

A
Anuj Sharma
analyst

Congratulations, Vishnu ji and team for a good quarter. Few questions, sir, when we spoke about the lower-than-expected revenues in Q2. What was the reason for this spillover?

V
Vishnu Dusad
executive

We are expecting trade in orders and they didn't come through.

A
Anuj Sharma
analyst

Okay. So there will be spillover, it's not a lost revenue, it's just spillover?

V
Vishnu Dusad
executive

Yes, that's it.

A
Anuj Sharma
analyst

Okay. The second thing is, sir, we'll be focusing on overseas customers for the value-added price adjustment. But the reason for delay is the lack of focus initially, we plan to focus on domestic and then international or it's been difficult to convince international customers of the value proposition?

V
Vishnu Dusad
executive

No. It's the first one. We wanted to focus first on domestic customers and then go international. And that's what we are doing.

A
Anuj Sharma
analyst

Okay. Okay. Sir, the third thing on price adjustment. Now once the price adjustment based on value proposition is done, incrementally how does it work? Does it work on some outcome basis or then it will be a flat pricing or just a one-time adjustment and then it will be flat. There will be some flexibility in terms of either inflation or outcome-based or transaction based?

V
Vishnu Dusad
executive

The facilities are there in the picture, so that it is a win-win -- ongoing win-win for our customers and us.

A
Anuj Sharma
analyst

Okay. So even after the range readjustment is done, let's suppose the outcome, the transaction volume increased by 10%. And is it fair to say that in Nucleus will also be a beneficiary in the increased transaction output going forward?

V
Vishnu Dusad
executive

Yes, yes.

A
Anuj Sharma
analyst

Okay. And sir, one more question is we have a significant market share in domestic. And on [indiscernible] it's a happy development that we are focusing on sales and development. But will it be predominantly global now because there wouldn't be many gaps in the Indian market for you? And is it fair to say that our next leg of growth after the repricing of international customers, will be new international customers?

V
Vishnu Dusad
executive

That is right.

Operator

That will be the last question for the day. Now I hand over the floor to Swati for closing comments.

S
Swati Ahuja
executive

Thank you, Talshia. While we would like to thank all our investors for joining us today and a very happy and prosperous Diwali to all of you. I will now pass it over to Vishnu sir for his closing comments. Over to you, sir.

V
Vishnu Dusad
executive

I would also like to wish all of you a very happy Diwali on my personal behalf and on behalf of team Nucleus, and we continue to be committed to adding value to the society and for decades to come. And we want to thank you for your continued interest in us. Thank you.

Operator

Thank you. That concludes our conference for today. Thank you for participating. You may all disconnect now.