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0:03 Good day. And thank you for standing by. Welcome to the Fourth Quarter 2021 Shutterstock Earnings Conference Call. At this time, all participants are in a listen-only mode. After the speaker presentation, there will be a question-and-answer session [Operator Instructions].
0:25 I would now like to hand the conference over to your speaker today, Chris Suh, Vice President, Investor Relations and Corporate Development. Please go ahead.
0:35 Thanks, Victor. Good morning everyone and thank you for joining us for Shutterstock fourth quarter 2021 earnings call. Joining us today is Stan Pavlovsky, Shutterstock's Chief Executive Officer; and Jarrod Yahes, Shutterstock's Chief Financial Officer. Please note that some of the information you will hear during our discussion today will consist of forward-looking statements, including without limitation, the impact of COVID-19 on our business, the long-term effects of investments in our business, the future success and financial impact of new and existing product offerings, our ability to consummate acquisitions and integrate the businesses we have acquired or may acquire into our existing operations, our future growth, margins and profitability, our long-term strategy, and our performance targets including 2022 guidance. Actual results or trends could differ materially from our forecast.
1:27 For more information, please refer to today's press releases and the reports we file with the SEC from time-to-time, including the risk factors discussed in our most recently filed 10-K. For discussions of important risk factors that could cause actual results to differ materially from any forward-looking statements we make on this call.
1:45 We'll be discussing certain non-GAAP financial measures today, including adjusted EBITDA and adjusted EBITDA margin, adjusted net income, adjusted net income per diluted share, revenue growth including by distribution channel on a constant currency basis, billings and free cash flow. Reconciliations of these non-GAAP measures to the most directly comparable GAAP measures can be found in the financial tables included with today's press release and in our 10-K.
2:11 With that, I'll turn the call over to Stan.
2:15 Thanks, Chris. And good morning, everyone. And thank you for joining us for the Shutterstock’s fourth quarter 2021 earnings call. Today, we'll be discussing Shutterstock results for 2021. We'll also talk about how the acquisitions we completed in 2021, coupled with the organic investments into our business have positioned us extremely well for 2022. Shutterstock’s 16% revenue growth in the full year 2021, our highest annual growth rates since 2016. Our e-commerce channel grew 19% in 2021, and over 10% on an organic basis.
2:57 Meanwhile, our enterprise channel grew 11% year-over-year, or return to growth after declining in 2020. In 2021, we experienced growth across image video and music and our e-commerce channel driven by outsized growth in our subscription products, resulting in 22% subscriber growth and 20% subscription revenue growth.
3:23 In the fourth quarter, e-commerce revenue grew 16%. As discussed last quarter, ecommerce organic growth was low-single digits in the quarter, and the slowdown partially reflected the lapping of new ecommerce subscription products launched in 2020. Further, as we increasingly transition to a subscription led model, we have seen softness within our transaction customer segment, we use our products on an ad-hoc project by project basis.
3:54 In addition, we dedicated greater focus on new product launches for enterprise channel last year, which was reflected in a relative slowdown in new e-commerce product launches over the course of 2021. That said, on the e-commerce subscription front, we are seeing strong traction with our mixed asset FLEX 25 subscription, which was launched in October 21 with the aim of providing access to Shutterstock’s image, video and music content library in one plan that offers great value, flexibility and customization.
4:31 Within the first several months of 2022, we'll be introducing new products in our e-commerce channel, which we expect to result in organic growth returning to more normalized levels over the course of the year. I'll now switch gears to our enterprise channel. Our enterprise channel grew 11% in 2021, which reflected a powerful return to growth after declining 2% the prior year. Growth in our enterprise channel was driven by strength and our core image and footage business and further bolstered by growth in our FLEX products for SMBs, Shutterstock studios and our computer vision offering.
5:13 We are very pleased with the momentum and progress we've seen in the enterprise channel. To put things in context, we have been on a journey over the past two years to reinvigorate our enterprise business, which included redefining our go-to-market approach with a greater focus on our largest accounts, expanding our presence with SMB customers and scaling Shutterstock studios.
5:39 We also made several organizational changes, including a customer centric and channel centric go-to-market strategy rather than a region based approach. Adjusting our incentive plans to better align with our commercial strategy and invested in our systems to enable us to scale.
5:58 Our sharper commercial focus on growing our strategic solutions, revenue streams – and subscription-based revenue streams have yielded tangible results in terms of our product offering. Our strategic solutions product suite includes new offerings such as FLEX premium, studios and 3D content. We're happy to report that we're seeing several indicators that point to the success of this plan. And we expect to see strong and sustainable growth in our enterprise channel going forward in 2022.
6:32 Besides our revenue and bookings momentum, I would like to provide some additional proof points that lay out our progress. First, enterprise bookings retention rates improved from the low 80s in 2020 to the mid 90s in 2021. Reflecting stickier customer relationships as we upsell and cross sell strategic solutions to customers. These solutions include multi asset subscription products, including FLEX products for SMBs and studio services.
7:05 Enterprise subscription bookings as a percent of total enterprise bookings increased from 24% in 2019 to 29% in 2021. The subscription bookings, include our new FLEX subscription product which approached $15 million of revenues on a run rate basis, a steep ramp up following the initial launch in Q2 2021. The number of enterprise deals with greater than $100,000 in AOV grew almost 80% in 2021, with an average annual value of $175,000.
7:46 Looking ahead, we're very excited about our product roadmap in 2022, which will leverage the various acquisitions we consummated last year, we continue to see strong growth in 3D revenues stemming from our acquisition of TurboSquid. 3D is an exciting and dynamic content type that has seen increasing adoption across many use cases, ranging from visual effects for the film and TV industry to video games, and architecture and design.
8:17 More recently, TurboSquid’s 3D assets have been used by customers in the metaverse and in creating beautiful works of art, captured in NFT's, where our characters and objects can be downloaded from our leading 3D marketplace and deployed into these environments. PicMonkey’s intuitive platform will be a foundational element in our strategy for more deeply embedding ourselves in our customers workflow. We will be introducing a reimagined easier to use application as a part of create a flow that will allow our customers to create beautiful professional designs and an easy to use experience.
8:58 And finally, the three AI assets that Shutterstock acquired will further manifest itself in our e-commerce and enterprise offerings this year. Shutterstock AI powered search will transform content discovery allowing customers to generate rank results, which include insights based on specific marketing goals, industry and target audience. We believe that the introduction of predictive insights fueled by AI driven content analytics will allow our creators and marketers to back their creative intuition with insights, giving their ideas the best chance to succeed.
9:40 As we've communicated in previous quarters, we're on a journey to transform Shutterstock into a creative platform, leveraging content, data and workflow applications. We believe that introducing these innovations in the form of workflow enhancements and predictive insights for our customers will also have a direct measurable impact on our business metrics. For example, we expect that more deeply embedding ourselves into our customer’s workflow make our offering inherently stickier, which we believe will result in greater customer engagement and ultimately higher revenue retention rates.
10:20 In addition, we believe that our new creative power tools powered by PicMonkey will drive an increase in high-margin recurring subscription revenue, adding further stability and visibility into our revenue base. And finally, we believe that we will be well-positioned to attract new types of customers, such as the non-professional creative enthusiast segment. We believe to have an – we expect to have an Investor Day later this year, in order to help investors better track and understand the progress we are making in the strategic initiatives we've embarked on.
11:00 Before I turn over the call to Jarrod, I'd like to leave you with a few takeaways. First, we feel encouraged by our business and financial results in 2021. We accelerated revenue growth, enhanced profitability, continued to pivot towards a subscription business, and furthered our journey to transform Shutterstock into a leading creative platform, leveraging content, data and workflow applications.
11:28 Secondly, we are now firing on all cylinders with respect to our enterprise channel and feel great about our momentum, solution offering and team going into 2022. And lastly, we have the capital and strategic intent to progress our acquisition strategy into 2022. It's an exciting and dynamic time for Shutterstock, I'm thrilled about what we achieved in 2021. And I'm even more thrilled about what's ahead for us in 2022.
12:00 And with that, I'll turn the call over to Jarrod.
12:06 Thank you, Stan, and good morning, everyone. For the full year 2021 Shutterstock’s revenue growth was 16% or 15% on a constant currency basis with e-commerce growth of 19% and enterprise growth of 11%. Revenues grew 14% in the fourth quarter or 15% on a constant currency basis. Foreign exchange was a slight headwind in the fourth quarter as compared to earlier in the year, as the euro and pound continued to soften versus the US dollar.
12:36 E-commerce revenue grew 16% this quarter and our enterprise channel continued to have great results, with 10% revenue growth driven by strong bookings momentum and accelerated growth at Shutterstock studios. The full-year gross margins were 64.1%, up 300 basis points from 61.1% in 2020. For the fourth quarter gross margin declined by approximately 150 basis points to 61.9% year-over-year, largely driven by higher noncash amortization expense of $5.2 million associated with our recent acquisitions.
13:16 Backing out M&A amortization, Q4 Gross Margin actually improved by over 100 basis points year-over-year. Sales and marketing expense was 30% of revenue as compared to 25% in the fourth quarter of 2020, and up from 28% in the third quarter. This increase was driven by increased investment in marketing, largely around our previously discussed brand campaign.
13:43 For the full-year sales and marketing expense was 26% of revenue as compared to 24% in 2020, with the increase largely related to our recent brand campaign. Product development as a percentage of revenue increased approximately 220 basis points in the fourth quarter, due to costs associated with our recent acquisitions, higher compensation costs due to additional hiring of engineers, as well as additional stock compensation expense.
14:13 On a full year basis product development as a percentage of revenue remain constant at 7%. G&A expenses were 17% of revenue, down 1% from the fourth quarter of 2020. G&A expenses benefited from lower bad debt expense as compared to the fourth quarter of 2020. On a full-year basis. G&A as a percentage of revenue remained consistent at 17%.
14:38 Adjusted EBITDA margins of 19% in the fourth quarter were in line with our expectations and prior guidance and resulted from deployment of the remaining incremental marketing spend, we first previewed in the second quarter of last year. Absent our $7 million sequential increase in marketing spend, our EBITDA margins in q4 would have been flat with a third quarter. For the full year 2021, we meaningfully exceeded our margin guidance and EBITDA margins increased 172 basis points to 25% from 23.2% in 2020.
15:15 Shutterstock grew EBITDA by 25% year-over-year from $155 million to $193 million. So the fourth quarter GAAP diluted earnings per share was $0.45 and adjusted diluted earnings per share was $0.77. For the full year, GAAP earnings per share was $2.46 and adjusted diluted earnings per share was $3.48, representing growth of 25% and 33% respectively.
15:47 Turning to our balance sheet and cash flows. At the end of the quarter, we have $314 million of cash, up from $301 million at September 30, 2021. We generated $55 million of operating cash flows, partially offset by 8 million of CapEx, 8 million quarterly cash dividend paid in December and $22 million from share repurchases.
16:12 Our deferred revenue balance of $181 million increased almost $10 million from the third quarter and over $31 million from the fourth quarter of 2020, representing growth of 21%. Even when excluding the balance from PicMonkey, we grew deferred revenues 15% year-over-year in the fourth quarter. This growth in our deferred revenue is a strong leading indicator of the future growth in recognized revenue of our enterprise revenue channel, which represents more than half of the deferred revenue balance.
16:48 On January 25, we announced a 14% increase in our quarterly dividend to $0.24 per share, which will be paid on March 17. This increase was attributable to the positive cash flow results we had in 2021, as well as our confidence in the business for 2022. We will continue to periodically revisit the quarterly dividend and plan to grow it further over time.
17:13 With respect to our share buyback program, we repurchased $192,000 shares for $22 million during the quarter and continue to be in the market each day buying, on a full-year basis, we repurchased 234,000 shares for $27 million. We expect to increase our annual share repurchase program from the $75 million per annum previously communicated to the full $100 million available under our current share repurchase authorization.
17:45 At current share prices, this higher buyback will allow us to buyback approximately 3% of the shares outstanding each year, up from 2%. By growing our dividend over time, repurchasing shares on a consistent basis, and remaining active and M&A. Our goal is to provide investors compounding annual returns that exceed our growth in revenues and operating profit.
18:09 Turning to our key operating metrics for the fourth quarter, subscriber count increased by 22%, subscriber revenue increased by 14%, average revenue per customer increased by 11% to $368. Paid downloads were down 2%, and revenue per download increased to $4.29 per download.
18:32 In 2021, our subscriber count and subscriber revenue increased by 22% and 20% respectively, meaningfully faster than the overall organic growth rate of the company. One of the drivers of that, as Stan mentioned is the strong market reception for our FLEX multi asset subscriptions in our enterprise channel. On the back of our FLEX 25 launch last quarter in e-commerce. We also plan to introduce multiple new FLEX products in the early part of this year.
19:03 Finally, turning to our guidance. For 2022, our expectations for the full-year are as follows. Revenue of $835 million to $850 million, representing 8% to 10% annual revenue growth. Adjusted EBITDA of $210 million to $217 million, with margins ranging from flat to up 50 basis points. Adjusted earnings per share of $3.65 to $3.80.
19:35 In terms of the composition of revenue growth in 2022, we believe enterprise will exhibit high-single digit revenue growth throughout the year, and e-commerce will start the year with high single digit revenue growth accelerating to double-digit revenue growth by the fourth quarter. In terms of the acquisitions consummated last year, one extra month of TurboSquid and eight additional months of PicMonkey, at the run rates of acquisition contribute approximately $18 million of additional revenue, or 2% of our total revenue growth.
20:08 As revenue guidance is based on current spot rates for the euro and GBP. As compared to 2021, were currency had a positive impact on revenues of 1%. For 2022, currency as expected, a current spot rates have a negative impact of 2% on revenue growth in the upcoming year, which is factored into our guidance.
20:30 Take it in totality, currency as a 2% headwind and M&A as a 2% tailwind to growth, such that organic constant currency revenue growth is 8% to 10% consistent with our guidance. I would note that this is above the rate of TAM growth at both the high and low end of the range. From a margin perspective, we're targeting up to 50 basis points of EBITDA margin expansion in 2022, consistent with how we commend 2021.
21:02 For the full year 2022, we expect to see decreases in sales and marketing as a percentage of revenue, which will more than offset increases in product development costs, as we invest in our product roadmap. Gross margins will be stable and consistent with last year on a quarterly basis. Other modeling assumptions for 2022 of note include stock-based compensation of $45 million, depreciation and amortization expense of $64 million, capital expenditures of $40 million and an effective tax rate in the low 20s.
21:37 We are pleased as a management team with our 2021 results, which saw an acceleration of revenue growth to 16% year-over-year, success in driving operating leverage with EBITDA margins, expanding almost 180 basis points. And the tremendous progress we've made in our product roadmap, evolving into a subscription based creative platform with our creative flow application suite.
22:01 With our balance sheet capital Shutterstock, executed on five strategic acquisitions, raised our dividend by 14% and stepped up our share repurchase program. We're looking forward to 2022, and we very much thank you for joining us today. We do appreciate your time.
22:18 Operator, we'd now like to open the line for any question.
22:23 [Operator Instructions] Our first question will come from line of Andrew Boone from JMP securities. You may begin.
22:42 Hi, guys, thanks for taking my questions and good morning. So Shutterstock has launched a number of new subscription products over the last year or two years. And we've seen this be a key driver of growth. Where are you in terms of better addressing kind of the customer need versus these packages? In other words, can better merchandising continue to be a growth driver for ’22 and 2023? And I've got a follow up, thank you.
23:14 Hi, Andrew. Great – great question and great to hear from you. Pricing and packaging of content and different types of assets is definitely will continue to help our business going forward. Particularly as we have new content types, particularly as we continue to unboard new contributors with new, new experiences. With that said, our creative flow applications will start to enhance the subscriptions even further by getting into the workflow of our customers, which is really a big part of the strategy going forward.
23:58 So when we think about packaging and having great content and getting into new content types, such as 3D, etc. That's a big part of continued growth within our current TAM. When we talk about sort of getting into new workflow products, we're talking about expanding that TAM, driving new customer growth, as well as driving higher retention on existing customers. So this year, you'll start to see new subscriptions that are not just sort of content or marketplace subscriptions, but also subs that are focused on tools and applications.
24:39 Great, and this, this may be more modeling. But what I'm doing here is I'm taking the number of paid downloads times the revenue per download, to get kind of a download revenue number, and then just looking at the plug versus total revenue. And so, we we've seen that kind of diverge as we've got through 2021. And understood that kind of PicMonkey helps there. Can you help us think about how customer content and computer vision revenue should trend as we think about 2022, as we kind of add a new line to the model?
25:14 Sure, Andrew, let me add a little bit of color to that. So there are multiple businesses that don't confirm neatly to the P times Q (ph) that you're describing, which is the revenue per download and the number of downloads, there is our computer vision offering, there is our studios business, there's the PicMonkey offering that we recently acquired. And then there are other parts of the way that we engage in enterprise with offerings like asset assurance, that also are not included in that model. So you do see this, this divergence, which is basically resulting in the price per download increasing, despite the fact that we are not necessarily increasing our headline prices to our customers.
25:58 So that's one thing that I would like to make clear, as you think about back to your question on Merchandising and pricing and packaging, we are seeking to improve the value proposition to our customers, we are not improving unit pricing, we are actually looking at maintaining unit price and keeping it consistent, and then adding a lot of value add to the bundle into the subscription offering. So that's generally the approach that we're taking. And those ancillary services are why you're seeing that breakdown of just multiplying the P times Q (ph) to add up to be the overall revenue stream.
26:35 Great, thanks, guys.
26:39 Thank you. [Operator Instructions] Our next question comes from line of Bernie McTernan from Needham. You may begin.
26:56 Good morning. It's Chris on for Bernie, can you talk about you kind of touched on TurboSquid and the new kind of customer types that are coming to you, the new verticals? Is that – Is there a Salesforce integration happening here? Just customers coming to the platform on their own? And then also like he talks about the metaverse, NFT's kind of how you talked to – how it's all kind of coming together there?
27:20 Yeah absolutely and hi Chris. So a couple of ways, one obviously we have a marketplace where there's historically a majority of the revenues have been from consumers that are coming directly to our site experience, licensing models for use in different, as you mentioned, different verticals, scenarios, whether that's filming, video, gaming, etc. What we're going is we're going to be enabling services within the enterprise, you're going to start to see that in the next quarter, where we have a lot of demand agency, for example, agencies are looking at 3D services on behalf of their clients. So we're going to – we're going to start to enable our 3D sort of experiences within an enterprise in Q1, which will allow our customers to do all sorts of things, whether that's the metaverse, whether that's spatial enabling of products within retail environments, whatever the case may be. So we're going to be launching services similar to what we do on the 2D content side, except obviously, with 3D a little bit more, hands on leveraging the technology that we acquired with TurboSquid.
28:51 Got it? And then if I could just slip one more in, I know, it's only been a couple quarters, but how you think of the brand campaign kind of what have you kind of learned about or I guess another way to ask is, you've got a lot of levers to pull here in the coming quarters coming months. So is this something where you're kind of I think we might, I know, you spoke to the margins and the cost line item specifically, but what did you learn in it? It's something like seeing the future because of the kind of the new products and new leverage you have to call?
29:18 Yeah, it's great point. So, we definitely learned a lot in terms of the creative, in terms of the channels within our brand campaign that have a higher ROI versus lower ROI. The net of it is, we're going to continue to test different creatives and we're going to focus on channels that have the highest ROI, as part of what we've learned with our brand campaign that we ran this past year. And so that nets us to having a more targeted view in 2022, which means we will not be – we do not expect to spend at the same level. But you're right, we're launching new products that require customer education, with creative flow with 3D and so we do continue to plan to test in the highest ROI channels.
30:16 Great, thanks for the time, good luck.
30:20 [Operator Instructions] And I'm not showing any further questions in the queue. I’d like to turn the call over to Stan for any closing remarks.
30:45 Well, thank you for joining us today. And thank you for the questions. And as always, we want to express our gratitude to our customers, contributors and employees. We're looking forward to an exciting and impactful 2022 and that ends our call for today.
31:04 This concludes today's conference call. Thank you for participating. You may disconnect. Everyone have a great day.