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Intrinsic Value is all-important and is the only logical way to evaluate the relative attractiveness of investments and businesses.
Intrinsic Value is all-important and is the only logical way to evaluate the relative attractiveness of investments and businesses.
Ladies and gentlemen, thank you for standing by. My name is Brent, and I will be your conference operator today. At this time, I would like to welcome everyone to the Uber Third Quarter 2022 Earnings Conference Call. All lines have been placed on mute to prevent any background noise. After the speakers' remarks, there will be a question-and-answer session. [Operator Instructions] Thank you.
It is now my pleasure to turn today's conference over to Mr. Balaji Krishnamurthy. Sir, please go ahead.
Thank you, operator. Thank you for joining us today, and welcome to Uber's third quarter 2022 earnings presentation. On the call today, we have Uber CEO, Dara Khosrowshahi; and CFO, Nelson Chai. During today's call, we will present both GAAP and non-GAAP financial measures. Additional disclosures regarding these non-GAAP measures, including a reconciliation of GAAP to non-GAAP measures are included in the press release, supplemental slides and our filings with the SEC, each of which is posted to investor.uber.com. As a reminder, these numbers are unaudited and may be subject to change.
Certain statements in this presentation and on this call are forward-looking statements. Such statements can be identified by terms such as believe, expect, intend and may. You should not place undue reliance on forward-looking statements. Actual results may differ materially from these forward-looking statements, and we do not undertake any obligation to update any forward-looking statements we make today, except as required by law.
For more information about factors that may cause actual results to differ materially from forward-looking statements, please refer to the press release we issued today as well as risks and uncertainties described in our most recent annual report on Form 10-K for the year ended December 31, 2021 and in other filings made with the SEC when available. We published our quarterly earnings press release, prepared remarks and supplemental slides to our Investor Relations website earlier today, and we ask you to review those documents if you haven't already. We will open the call to questions following a brief opening remarks from Dara.
With that, let me hand it over to Dara.
Thanks, Balaji. Uber delivered yet another strong quarter with gross bookings up 32% year-on-year, EBITDA of $516 million, an all-time high and well above our guidance range and solid free cash flow of $358 million. Despite the uncertain global economic environment and considerable foreign exchange headwinds, we again issued Q4 EBITDA guidance that shows strong incremental progression and remain confident in our ability to deliver healthy top and bottom line growth with strong free cash flow generation.
Underlying this performance are several trends that represent tailwinds for us. Cities are reopening; travel is booming and more broadly, a continued shift of consumer spending from retail back to services. We've seen these trends continue into the fourth quarter with October tracking to be our best month ever for mobility and total company gross bookings. With over $1 billion in adjusted EBITDA of $693 million in free cash flow so far this year, we've demonstrated how our global scale and unique advantages of our platform are combining to generate meaningful profits and we're confident in our ability to build on this momentum.
With that, let's open the call to questions.
[Operator Instructions] Your first question comes from the line of Brian Nowak with Morgan Stanley. Your line is open.
Thanks for taking my questions. I have two. The first one, Dara, you mentioned the fourth quarter bookings trends. The guidance seems really solid, particularly given the backdrop. Just kind of curious, are you seeing any changes in consumer behavior or trade down or differences in what your income cohorts, how they're acting across rides, eats, U.S., Europe? Just any sign at all of weakening within the consumer of your MAPCs. That's the first one. And then the second one maybe a bigger picture one. I think if we break apart the rides business a little bit between high-frequency users and the lower frequency users, there's still a lot of MAPCs, who are pretty infrequent users, a few times a month. Can you just talk to us about sort of philosophically the next few years that the key strategy is to get those lower-frequency users using the platform three, four, five more times per month? Thanks.
Absolutely. So Brian, as you can imagine with everything going on, we have been looking very closely for any signs both internally and so that we can communicate to our investors. And right now, frankly, we're not seeing any signs of consumer weakness. And part of it is that the consumer spending is strong and not only is consumer spending strong, but shifting over from retail to services and we are the beneficiary of that. So on mobility, we've looked at our mobility consumers from an income basis to see if there's any delta in behavior. We're not seeing any kind of jumps one way or the other. Seasonal trends remain the same. Even lower income riders continue to have higher trips per rider as things are opening up, showing absolutely no signs of slowing down. And we've also specifically looked at Europe with inflation with the European economies, I think leading in terms of weakness as far as the Western world. Again, we looked to see if there's any weakness and we're not observing any weakness.
Really, the biggest factor that's affecting our financials is foreign exchange and the strength of the dollar that makes our stated gross bookings lower and obviously hurts our profit margins, but that's something that we've been able to overcome. When we look at delivery as well, the delivery business, as you saw, accelerated a bit against Q2. The frequency of ordering per monthly active platform consumer remains consistent, and it remains consistent not only in the U.S. and abroad as well. So while we have looked for signal, we're not seeing any signal. We're going to be cautious going forward. We're going to be cautious on costs. We're going to be cautious on overhead. But as far as the business goes, right now, we are seeing strength across the board.
As far as the consumers go high-frequency, low-frequency consumers, it's absolutely true that if we can move our consumer use from lower frequency to higher frequency, we will see very significant growth. Generally, if you look at our – the number of trips per monthly active platform consumer, that has increased to an average of 5.3 from, let's say, 5.0 earlier in the year. So we are seeing higher engagement of consumers on the platform. I'd say there are three factors there. One is our membership program, Uber One, which is now well over 10 million members. We are now launched in additional markets. I think we're in eight markets now on a global basis and continue to launch. And Uber One has benefits that are unique in that they have both delivery benefits and mobility benefits as well. So Uber One is definitely a product that is driving frequency.
Second for us is cross-sell. We are actively cross-selling delivery, consumers, food delivery consumers into grocery, grocery consumers into alcohol and then actually back now to mobility as well. So all of the cross-sell that we have across the platform continues to increase, drive new customers and also drive retention as well. And then for us also some of the growth initiatives that we have are designed to drive frequency. This is Hailables, taxis, two-wheelers, three-wheelers and lower-cost product as well. When you put it all together, it drives healthy gross bookings growth and generally higher frequency per audience. So we like the tools that we've got and we think there's a ton of upside for us on the frequency side. Next question.
Great. Thanks, Dara.
Sure.
Your next question comes from the line of Eric Sheridan with Goldman Sachs. Your line is open.
Thanks for taking the questions. Maybe two, if I can. First, Dara, we saw a proposal from the labor department in the last couple of weeks and it caused a lot of volatility in the news flow around the sector. Can you give us your latest updated views on not only how that proposal might evolve, but your current state of the world in terms of the regulatory landscape with respect to the gig economy and how that might evolve in terms of a mixture of elements in your business over the next couple of years? That's number one. And then number two, maybe asking Brian's question, but pivoting it towards that delivery side of the house. I think there continues to be a lot of concern about how delivery will grow if the consumer weakens. Are you seeing anything on the consumer front that you want to flag in terms of the delivery cadence or the delivery frequency? And how should we be thinking about some of the widening out of use cases and delivery as maybe muting some of that impact in the next 12 to 18 months? Thanks.
Yes, absolutely. So as it relates to the Department of Labor rulemaking, first thing I would tell you is it effectively returns us to the framework during Obama's presidency, which was a framework in which we grew significantly. And it doesn't reclassify any workers, doesn't include NAV's D-Test. So when we look at the rule making, we believe that it will provide for stability going forward. And really the focus that we have ourselves is working on a state-by-state level, right? Prop 22 in California passed with 58% of the votes in a very, very liberal state. I think everybody recognizes that value of the flexibility of independent contractors, earnings levels are very robust.
And I think the dialogue that we're having on a state level, really our goal and we are finding that the dialogue is a robust dialogue on a state level about preserving flexibility, having robust earners and then also providing some protections appropriate for independent contractors is the right way forward. We continue to have dialogue. And I would say the trend is in our favor at this point, but it is the road is going to be bumpy and for us the nature of work is always going to be a big issue that we have a responsibility to shape going forward in dialogue, obviously, with local governments.
When we look at delivery, again, we don't see any signs one way or the other of consumer weakness at this point. It's something that we're watching out for us. Basket sizes are up, frequency is stable. About 10% of our eaters on a monthly basis now are using our grocery product as well. So we are driving higher engagement there. And Uber One membership continues to penetrate at higher rates within our delivery segment. So you see the growth rate of delivery. It continues to be stable, et cetera, a little bit this quarter. And I think for Q4, we expect it to be stable to up a little bit as well. At this point, we're not seeing weakness. We're definitely watching out for it.
Next question please.
Your next question is from the line of Justin Post with Bank of America. Your line is open.
Great, thanks. I guess you've done a good job breaking down the mobility drivers in three categories. Can you help us think about delivery growth from here to get to your plan in 2024? That would be the first thing. And then we did see corporate overhead go up a bit quarter-over-quarter, I think. Could you just go through some of the drivers there? And if you can kind of keep that cost contained over the next couple of years? Thank you.
Yes. So I think if you look at delivery growth, our growth accelerated a little bit this last quarter. North America volumes remained very healthy. So North America, gross bookings grew 19%. And then in Europe, actually, we saw a slight acceleration in terms of gross bookings on a constant currency basis as well. And so I think on delivery, it's all steady on the front. The growth rate is driven based on adding in new eaters. And obviously, we have a source, a significant source, of new eaters coming in from the mobility side. Our mobility business provides as many new eaters to our eats service, Google, Facebook, TikTok combined at about q quarter of cost and it's also about merchant apps. So we are now at an all-time high in terms of the number of merchants on the platform. And the number of merchants are it's about 870,000 merchants on the platform, up about 11% year-on-year. So again, that number of merchants, that growth of merchants mirrors our gross bookings growth as well. Gross bookings growth being a little bit higher.
So with Eats, it's about demand and supply, and we're adding new eaters and we're adding new merchants, which is really driving the growth of the business along with the frequency that we see with Uber One.
Nelson, you want to talk about overhead?
So, on the corporate overhead yes, it did increase a little bit in the quarter. We obviously continue to monitor quite closely. And so on a year-on-year basis, we actually did deliver about 20 basis points of leverage as a percentage of gross bookings. Internally what we're doing is we really are trying to focus on managing our costs, if you will, because we do recognize that the environment is a little bit more uncertain despite the fact that our businesses are operating quite well. So you should expect us to continue to be disciplined, we're going to continue to deliver the operating leverage.
As you know, for us, the North Star right now is making sure that we deliver the 7% incremental margins that we talked about at a total company level. And as you know, we're ahead of that and expect to be way ahead of that as we think about full your 2022.
Great. Thanks, Dara. Thanks, Nelson.
Thank you. Sir next question.
Your next question is from the line of Doug Anmuth with J.P. Morgan. Your line is open.
Thanks for entertain the questions. I step too on the mobility side. There is something to get just the early read on upfront fairs and destination functionality for drivers. And then second, if you could just talk about the higher mobility take rate, the 27.9%, which was up about 130 bps sequentially, the key drivers there. Thanks.
Sure. I will take the first and Nelson will take the second. Listen, up front fairs and destinations are a big positive as it as it relates to driver satisfaction. Drivers, now on a global basis, were at 2019 highs. If you look at the U.S., the number of drivers that we have is now about 80% recovered versus 2019. But the number of drivers we have is up 37%. And what we're seeing is that driver churn is down almost 20% versus where it was historically. So drivers are much more engaged on the platform. We've talked about driver earnings being $36 an hour on average in the U.S. as well. And the driver engagement, in other words, how many hours are our drivers driving on average is up 16% on a year-on-year basis.
So the robust earnings, the continued flexibility and the additional information that you get in terms of upfront destinations, that is combining for very, very healthy supply trends. We can still add more drivers into the marketplace, and we're busy doing so. But the trends that we see are very healthy and the competitive trends that we see in terms of driver engagement on our platform and driver preference for our platform remain very, very high.
So, the product team has really worked to improve the driver experience from onboarding, to the upfront destinations, to our customer service, to a bunch of safety innovations that we're driving as well. So there is a lot of innovation going on, on the driver front, and it's definitely showing in terms of their preference for our platform.
Yes, so first of all, regarding take rate and mobility as we've talked about in the last quarter, it gets a little bit more challenging because of a business model change in the UK that occurred in March. And so our reported mobility to take rate was 27.9%. If you adjust that out the impact of the UK merchant model change, the underlying take rate would have been about 20.2%.
On the underlying basis, the take rate did increase about a 100 basis points quarter-on-quarter. And again, the underlying take rate would have been close to the 22% because the fuel charge impact was relatively constant quarter-over-quarter. As we've been trying to guide you, we actually view take rate as just one of the levers of the P&L. We really are focused on demonstrating both growth of the top line but more importantly and continuing improving margins which we're getting, the segment EBITDA margin for Mobility in Q3 was 6.6% and continuing to improve. And so really focus across a number of different dimensions. And again, we feel like we have a lot of levers to make sure we deliver against our top and bottom line targets.
Next question.
Thank you both.
Your next question is from the line of Ross Sandler with Barclays. Your line is open.
Hey Nelson. Just wanted to follow-up on that last comment about the rides. EBITDA flow through, so the 6.6%. At Analyst Day, you guys showed that some of the top 20 markets that are performing above the long-term target already, back in February. And you've seen this EBITDA margin go up several hundred basis points this year. So could you just talk about like, what's pulling up the overall, is it that those top markets that are in the top 20 are going up even further than 13%, or is it the ones that are kind of below the average closer to break even moving towards that long-term goal? Like any color on what's driving the EBITDA margin improvement in rides? And do you guys think it's still 11% in the long-term, or could it be potentially higher? Thanks a lot.
So, we talk about 10%, and that's the number we've kind of talked as a guide. I would say it's across the board. So, what we're seeing is we are getting leverage because: a) we're managing our cost base; b) we've talked a lot about some of the investments made last year in terms of bringing the supply on. So we're able to be more efficient in terms of adding that supply. And so it's really across the board. Those top markets that I kind of highlighted continue to do extremely well. And next year we have a number of countries that are above that 10% number. And the ones that are below are continue to improve.
And so we've just seen an overall improvement in our marketplace. Our business is actually going quite strongly across all of our key geographies right now. And again, it's a lot of the confidence we have if you think about our ability to put out our quarterly targets and then overachieve against it, particularly on the bottom line as you've seen this year.
And again, if anything as we think about our 2024 targets we're three quarters into laying out those numbers in February. We've largely hit them on the top line. We've over exceeded them on the bottom line. The business is operating quite well. And so we probably are more confident in terms of hitting that bottom line number as you think about three years out. But it's not just because folks below the 10% or above the 10%, it's actually the overall marketplace and how the business is operating right now.
And Ross, I just add that we're able to drive this kind of incremental margins, the healthy incremental margin while we continue to invest in some of the newer products in the mobility portfolio. As we invest in taxi, as we invest in reserve, as we invest in U4B high capacity vehicles, shared rides, et cetera.
So we are actively reinvesting in growth levers, but the base business is inflecting and is showing very, very strong leverage that allows us to invest in new products while we're delivering higher profitability, as Nelson had said.
All right. Next question, please.
Your next question is from the line of Lloyd Walmsley with UBS. Your line is open.
Thanks. Two if I can. First just given all the questions around macro, are there enough levers in the business on the cost side in kind of rationalizing competition such that you're confident in the 2024 EBITDA targets, kind of regardless of macro?
And then second one somewhat related, Lyft recently retired their energy surcharge and added a new charge to pass along higher insurance costs. Do you think a similar course of action might make sense for Uber? And what could that mean for the P&L? Thanks.
Okay, so first of all, in terms of leverage, yes, so we've been telling you this, and if you think about the leverage that we're able to pull as Dara said, we're able to continue to improve and deliver or over-deliver against the 7% incremental margins to the company level, while we're investing in some growth bets. And so, frankly, we're probably more confident in terms of delivering the 24 EBITDA number as we sit here today in November versus even February, because again, we have three quarters of data behind us.
And including the part of the macro environment is also the competitive environment and so we are operating quite well right now. So yes, we think we are very confident in terms of delivering the 24 EBITDA number.
In terms of the Lyft surcharge what I would tell you is we obviously know what they are doing. We pay close attention. We are not making any change at this time. It's not that we wouldn't at some point, it obviously would have a beneficial effect, but again, we are trying to balance our marketplace, make sure that we continue to drive an official marketplace. And as you can tell by our results we are delivering very, very strong bottom line as well as top line. And again, we'll continue to evaluate. But again, we're not going to make a change based on something that they're doing.
And Lloyd, just add to that, right now the focus of the business is really to improve our supply situation. And that's kind of where we're waiting some of our investments. Earnings from our earners on a global basis were $10.8 billion, up 25% all-time high on a global basis. And our job is to run a lean operation where we can deliver as much earnings as possible to our drivers and couriers on a global basis, and also obviously be responsible to our investors.
So right now, exactly as Nelson said, we like where we are and we're going to focus on our own strategy versus some of our competitors’ strategy.
Okay, thank you.
You are welcome. Next question.
Your next question is from Deepak Mathivanan with Wolfe Research. Your line is open.
Great. Thanks for taking the questions. So a couple ones. First, can you unpack the Eats’ incremental margins in 3Q? It's continuing to be very strong, even as you kind of calmed through the investment period last year. Can you elaborate the factors driving cost per trip down? Is it more sort of like a batching and changing with scale that's happening on the platform or are there any other linked factors?
And then second question, Dara, maybe can you talk about some of the kind of counter cyclical elements, potentially helping driver supply with macro becoming weaker across the world in certain countries? Are you starting to see sort of like the driver supply and ours being helped by weakening macro in certain regions?
Okay, so first of all, Deepak, I'll take the first part. So, as you know we made a very conscious pivot towards expanding delivery profitability faster than we previously planned. And if you look at what we've delivered this year as well as what the guidance is in the Q4 that will play true. We benefited both from some work that our tech team has done in terms of improving our courier efficiency. And so that is probably the single biggest driver in terms of operating, in terms of driving incremental delivery margins.
And then secondarily, we still have a fair amount on the incentive line. The competitive environment has gotten more constructive if you will as a lot of our competitors are also trying to follow our lead and trying to drive profitability, and then the ones that are not public, as you know, the funding margins that have changed. So we really are competing much more on platform. And so you are seeing the benefits of that as you think about both our growth, but importantly our EBITDA margin progression. And so you should expect us to continue to drive that because as Dara said, internally, we are committed to managing our cost base and really making sure we get leverage off of our scale platform.
Deepak, in terms of driver supply that is getting healthier across the board on a global basis. I think there are a couple factors. One is we lean into driver supply. So driver incentives while they are easing continue to be at high levels. We are investing billions of dollars in driver incentives to bring drivers on board. Second, is we have invested significantly in our onboarding flows, auto fetching documents as opposed to your having to take pictures of your documents, improving the conversion of driver signups to actually drivers getting onboarded and making that first trip as well. There is a ton of tech work that has gone into those onboarding flows.
And then I do think the macro environment does seem to be helping combine with the solid earnings that we're seeing. Right? Average driver in the U.S. making $36 per engaged hour, those are very, very healthy earnings levels; and in the U.S. at least over 70% of our drivers who are coming on-board now said that inflation did play a role in their decision to sign up, right? It helps them afford their groceries, be more comfortable in an environment where real wages are fairly weak as it relates to the inflationary environment. So we do think the macro environment is helping, although I do think that the investments that we made both in technology and behind driver incentives are also a pretty important factor as well.
Next question, please.
Your next question is from the line of Mark Mahaney with Evercore ISI. Your line is open.
Thanks. I wanted to ask two product productivity questions. The Uber One, what do you – what else can you do to make the Uber One value proposition more compelling, such that you go from 10 million customers – members to 20 or 30 million? Like what are the big unlocks ahead on Uber One?
And then secondly, you talked about driver supply is now back on par with mobile; the active drivers is back on par with September 2019 levels and that you've seen improvement in things like surge in ETAs. Are surge in ETAs are those metrics back to where they were back then and if not what still needs to be done to kind of continue to improve the performance, the productivity of mobility to get it back to where it was and to get it improved from today? Thanks.
Sure. Absolutely. So Mark, the one thing that I would stress is we think Uber One is already there. Like we're always trying to improve the product as well, but remember, this is a – this is a very young product. We're still launching markets, so we're now in eight markets and it is the only product out there we price competitively with other players who are – who are offering delivery only benefits. And we are offering delivery benefits that are just as strong as their competition and discounts ranging from 5% to 10% on the mobility side, which is a far superior proposition especially as markets are opening up as well.
So we're confident with the product as we have it, to be able to go from 10 million to 20 million to the 30 million that you put out there. The product is already there. Now we are going to invest in experiential benefits. Do you get priority pickup in airports? Do you get priority matching for example during an event? Those are definitely benefits that we are going to experiment with, but Uber One as is, is the best membership product out there on a global basis. And obviously with the audience that we have, we have a mobility audience and a delivery audience and a grocery audience that we can put – that we can push Uber One in terms of a marketing audience. We think that 20 million, 30 million on a matter of time.
In terms of surge and ETAs, they are coming down. Generally I would say surge levels now are running as a high-20s to 30% range. We're more comfortable with range, call it in the teens. ETAs on average are running call it six minutes and we are more comfortable in the five-minute range. What it takes to get to those levels is simply continued investment and supply. And we are seeing our supply improve and generally supply hours are growing at very healthy rates, which is a function of new drivers on-boarding but then the average driver who's on-boarded being engaged at a higher level than they were last year. So as we improve the supply demand balance of the marketplaces and we're well on our way, we think we'll get surge levels below 20% and ETAs closer to five minutes, the – directionally we're confident where we're going.
Okay. Thank you, Dara.
You're welcome. Next question.
Your next question is from the line of Ron Josey with Citi. Your line is open.
Great. Thanks for taking the question. Maybe Dara, I wanted to follow-up on a question earlier on Upfront Fares and Destination. And I think in the past you recently you talked about just variables that go into pricing more so than just time and distance. So can you talk to us a little bit more about just the variables on the algorithm besides time and distance on Upfront Fairs? And then we haven't talked much about advertising here, but $350 million run-rate charging $1 billion by 2024, a bunch of launch at this quarter. Talk to us about what's needed from a tools and maybe verticals or sales force perspective to get to that $1 billion? Thank you.
Yes. Sure, Ron. So time and distance there are definitely variables. One variable is the supply of drivers in that location, right? If there are a lot of drivers in that location, you can price the triple lower or if the supply drivers is low in that location then you're going to have to price up as well. We will also predict the chances of their being another ride at the destination as well. So is the driver going to have a large amount of dead head miles call it, in which case we would price up? If it's highly likely that the driver will have another ride so that utilization is high then we would price that ride lower. And then also some of the basics, right? How far does a driver need to drive for the pickup?
If it's half a mile, then price might be lower. If it's call it five or six miles then the price will be higher as well and then also our ability to show the upfront fare and our looking at what's access rate is for those upfront fairs, give a signal into a pricing algorithm that wasn't possible with time and distance previously when we were time and distance it is what it is. Drivers will accept or they won't actually in that case they will cancel if they didn't like the destination. Now we see live signal as to – is our pricing working or not based on driver acceptance rates, and that goes into the algorithms that determine pricing as well. All of this is combining to a higher throughput marketplace with higher satisfaction on the driver – on the driver's side as well. So we're pretty happy about the signal and it's clearly something that drivers love.
In terms of advertising we're very confident the targets that we put in terms of getting to $1 billion were based on what we think are conservative assumptions. We see competitors out in the marketplace with advertising dollars as a percentage of gross bookings of 2%, $1 billion 2020 – by 2024, and implies numbers that are short of that 2% number. So we think even if we get to the $1 billion, we think we will have growth in advertising beyond that. We are now excited to open up new services – new surfaces on the advertising front, our Journey Ads that we have launched that opens up the mobility surface.
We are getting very, very excellent engagement as far as mobility consumers with those ads, and we're tracking some pretty premium advertisers onto that surface as well because of the unique surface that attracted very high demo as well. So we are well on our way to that $1 billion, and I think, again, the $1 billion is not the high point of that business; the $1 billion is just one step along the way to building a multi-billion dollar business for us.
Thank you, Dara.
You're welcome. Next question.
Your next question is from the line of John Blackledge with Cowen. Your line is open.
Hi. Great. Thank you. Two questions; first just could you discuss Uber's market share position in both mobility and delivery? And then on mobility could you talk about the volumes compared to the highs pre-pandemic? Thank you.
Sure. In terms of our category position and mobility and delivery, we operate all around the world, but if I were to generalize on mobility, our category position is very strong. We are at close to if not at all time highs in U.S., Australia, the UK particularly is very, very strong with us – strong for us as far as category position goes. And then on the delivery side we have improved our category position quarter-on-quarter and either we've been stable or improving our category position across 75-plus percent of our gross booking space, and in the last month we believe that's only improved. So we are in a position now because of the scale of the business, because of the global nature of the business and the power of the platform where mobility is pushing, is sending consumers to delivery and vice versa, we're able to gain category position and improve margins pretty significantly, which is great.
Second question?
So in terms of recovery, so we're more than 100% recovered versus pre-pandemic levels globally on mobility. And we're about 94% recovered on a trip basis globally. So again, the business come back nicely and again we see pretty good runway ahead of us.
Thank you.
We will take one last question please.
Your final question comes from the line of Jason Helfstein with Oppenheimer. Your line is open.
Thank you. So our work suggests that delivery only users in Europe and we use UK as a proxy, but are multiples higher than mobility only users. I guess, can you elaborate what do you think you need you do to convert these delivery only users to mobility users? Or do you think there are structural differences in transportation in Europe versus the U.S.? Thanks.
Yes. So I think in terms of those users it's really the platform, so we are now offering mobility promos, for example, to delivery users who either have churned or mobility users who've never used mobility before. And we're seeing really great promise in terms of delivery actually being able to cross promote and drive mobility use cases as well.
And then Uber One is the other product that we have. Obviously the lead benefit for Uber One is free delivery, discounts on your delivery as well but the mobility benefits are benefits that we can promote in Europe and other markets. And when you look at UK for example, a much higher percentage of our mobility business is let's say in London, while the delivery business is not just in London, but is in a number of other cities, the Manchester, Liverpool, Newcastle et cetera of the world as well.
So we think the power of cross promotion, we started with mobility really promoting delivery. So we think delivery promoting mobility back is absolutely a potential that we have that we're very early in terms of developing.
Thanks.
All right. Well thank you everyone for joining. We are very, very happy to deliver another healthy quarter of strong top line growth and strong bottom line growth as well.
Nelson, Balaji and I get to talk about it but there are thousands of Uber employees who are doing the hard work on the ground. So special thank you to them and then of course our earners with whom we won't be here talking to you. Look forward to talking to you next quarter.
Ladies and gentlemen, this concludes today's conference call. You may now disconnect.