Warby Parker Inc
NYSE:WRBY

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Warby Parker Inc
NYSE:WRBY
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Price: 27.57 USD 0.62% Market Closed
Market Cap: 3.4B USD

Warby Parker Inc
Investor Relations

In 2010, Warby Parker Inc. emerged from the idea that glasses could be sold directly to consumers online, bypassing traditional retail channels. This innovative approach not only cut costs but also challenged the eyewear industry's long-standing business models. Founded by four friends during their time at the Wharton School of the University of Pennsylvania, the company was seeded by a mission to offer stylish, affordable eyewear while promoting social responsibility. By eliminating the middlemen and embracing a vertically integrated structure, Warby Parker was able to drastically reduce prices, providing designer-style frames at a fraction of typical costs.

Central to its business model is the Home-Try-On program, a clever marketing strategy that allowed customers to select five frames to try at home before committing to a purchase, thus blending the convenience of online shopping with the tangible experience of traditional retail. Over time, Warby Parker expanded its presence with brick-and-mortar locations, enhancing the customer experience by offering in-person fittings and direct consultations. Coupled with a conscientious initiative to distribute a pair of glasses for every pair sold to those in need through various partnerships, Warby Parker built not just a brand, but a community centered on value, quality, and social impact. Through this omnichannel approach, the company generates revenue primarily from direct sales of prescription eyewear, sunglasses, and accessories, continually adapting to consumer expectations while maintaining its core values.

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Last Earnings Call
Fiscal Period
Q3 2025
Call Date
Nov 6, 2025
AI Summary
Q3 2025

Revenue Growth: Warby Parker reported Q3 revenue of $221.7 million, up 15.2% year-over-year, driven by 20.2% retail revenue growth.

Profitability: Adjusted EBITDA grew about 50% year-over-year to $25.7 million, with margin expanding 260 basis points to 11.6%.

Guidance Reaffirmed: The company reaffirmed its 2025 adjusted EBITDA outlook, raising margin expectations despite taking a more conservative view on full-year revenue.

AI Investments: Management highlighted significant investments and partnerships in AI, including collaborations with Google and Samsung for intelligent eyewear.

Active Customer Growth: Ended Q3 with 2.7 million active customers, a 9.3% increase, and average revenue per customer rose 4.8% year-over-year to $320.

Store Expansion: Opened 15 new stores in Q3, including the first 5 Target shop-in-shops, now totaling 313 stores.

Product Mix Shift: Saw more customers opt for lower-priced $95 frames, especially among younger demographics, which weighed on average selling price.

Key Financials
Revenue
$221.7 million
Active Customers
2.7 million
Average Revenue per Customer
$320
Adjusted EBITDA
$25.7 million
Adjusted EBITDA Margin
11.6%
Gross Margin (adjusted)
54.2%
Store Count
313
Retail Productivity
103.8%
Contacts as % of Revenue
11.5%
Eye Exams as % of Revenue
6.5%
Cash
$280 million
Free Cash Flow (YTD)
$36 million
Progressives Penetration
22.3%
Q4 Revenue Guidance
$211–$214 million
Q4 Adjusted EBITDA Guidance
$18–$21 million
Earnings Call Recording
Other Earnings Calls

Management

Mr. Jeff Raider
Co-Founder & Independent Director
No Bio Available
Mr. Steve Miller
Senior VP, CFO & Treasurer
No Bio Available
Mr. Jeffrey Saunders
Senior VP & CTO
No Bio Available
Jaclyn Berkley
Head of Investor Relations
No Bio Available
Mr. Chris Utecht
Senior VP, General Counsel & Secretary
No Bio Available
Ms. Lori Krauss
Senior VP & Chief Marketing Officer
No Bio Available
Ms. Chelsea Kaden
Senior VP & Chief People Officer
No Bio Available
Ms. Sandy Gilsenan
SVP and Chief Retail & Customer Experience Officer
No Bio Available
Ms. Kim Nemser
SVP and Chief Product & Supply Chain Officer
No Bio Available

Contacts

Address
NEW YORK
New York City
233 Spring Street, 6Th Floor East
Contacts
+16468477215.0
www.warbyparker.com