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EU Launches Antitrust Investigation into Meta’s Use of AI in WhatsApp

Dec 4, 2025

The European Union has started an antitrust investigation into Meta Platforms, the company that owns WhatsApp, over its use of artificial intelligence (AI) features within the messaging app.

EU regulators are looking into whether Meta’s integration of AI technology into WhatsApp could be preventing other companies from offering their own services to European users. The investigation will also examine if Meta’s policies give it an unfair advantage in the market.

This is the latest example of the EU scrutinizing U.S. technology giants over competition and fair business practices in Europe.

What is Meta being investigated for?

Meta is being investigated for how it uses artificial intelligence features in WhatsApp and whether its policies might block competitors from offering similar AI services in Europe.

What is an antitrust investigation?

An antitrust investigation examines whether a company is behaving in a way that unfairly limits competition or harms consumers.

Why is the EU focusing on Meta and WhatsApp?

The EU is concerned that Meta’s approach to integrating AI could make it hard for other companies to compete fairly in the European market.

Sources
EU to launch antitrust probe into Meta over use of AI in WhatsApp, FT reports
Reuters
Brussels is planning a new antitrust investigation into Meta Platforms over the rollout of artificial intelligence features within WhatsApp, the Financial Times reported on Thursday.
EU set to probe Meta's integration of AI features into WhatsApp: report
Invezz
The European Union is preparing to launch an investigation into how Meta Platforms Inc. integrated artificial intelligence features into WhatsApp, marking the latest escalation in the bloc's scrutiny of major US technology companies.
Meta set to face EU antitrust investigation into AI use in Whatsapp -source
Reuters
U.S. tech giant Meta is set to face a European Union antitrust investigation into use of artificial intelligence in its chat platform Whatsapp, a source told Reuters.
Meta's accused of violating European antitrust rules. What the dispute is all ab...
Market Watch
The European Commission on Thursday accused Meta Platforms of violating antitrust rules, in the latest salvo by European regulators against American technology firms.
Meta faces Europe antitrust investigation over WhatsApp AI policy
CNBC
The European bloc has launched an antitrust investigation into the social media giant over its use of AI in WhatsApp.
Meta's WhatsApp AI policy in EU antitrust crosshairs
Reuters
EU antitrust regulators opened on Thursday an investigation into Meta Platforms' new policy regarding AI providers' access to its messaging service WhatsApp, saying this may prevent rivals from offering their services in Europe.
EU Opens Antitrust Probe Into Meta Platforms Over WhatsApp AI Policy
WSJ
The European Commission opened an antitrust investigation into whether Meta Platforms' rules governing AI developers' access to WhatsApp hurt competition.
Meta Hit With WhatsApp AI Antitrust Probe. What It Means for the Stock.
Barrons
The European Union said it was looking into a policy that prohibits AI providers from using a WhatsApp tool allowing businesses to communicate with their customers.
Meta's WhatsApp AI Features Targeted in EU Antitrust Probe
PYMNTS
European antitrust regulators have launched an investigation into Meta's artificial intelligence (AI) enhancement to WhatsApp. The European Commission announced Thursday (Dec. 4) that it had launched a probe into whether the tech giant's new policy on AI providers' access to WhatApp violates Europea...
EU considering interim measures against Meta, EU antitrust chief says
Reuters
EU regulators are considering whether to impose interim measures against Meta over its rollout of artificial intelligence features in its messaging service WhatsApp, EU antitrust chief Teresa Ribera said on Thursday.
EU investigating Meta over policy change that bans rival AI chatbots from WhatsA...
TechCrunch
Meta's move to serve only its AI chatbot, Meta AI, to WhatsApp users isn't sitting well with the competition regulators in Europe. The European Commission on Thursday said it is launching an antitrust investigation into Meta's move to ban other AI companies from using WhatsApp's business tools to of...
Meta Faces EU Antitrust Probe Over WhatsApp AI Policies It Says Blocks Rival App...
Investors Business Daily
A WhatsApp policy change prompted ChatGPT and Copilot to leave the platform.
EU hits Meta with antitrust probe over WhatsApp AI features
TechXplore
The EU said Thursday it had opened an antitrust probe to determine if the way Meta is rolling out AI features in WhatsApp breaches the bloc's competition rules.
Meta Combines Facebook and Instagram Support Into a Single Hub
CNET
The social media company is also testing a new AI support assistant for quick help.
Show All Sources
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