Citizens Financial Group Inc
NYSE:CFG

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Citizens Financial Group Inc
NYSE:CFG
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Price: 58.46 USD 4.5% Market Closed
Market Cap: 25.1B USD

Citizens Financial Group Inc
Investor Relations

Founded in 1828, Citizens Financial Group Inc. has journeyed through the evolving landscape of American banking. Emerging from its historic roots in Providence, Rhode Island, the bank has steadily grown to become one of the largest financial institutions in the United States. It now operates a network of branches, extending its reach across New England and into the Midwest, facilitated by its strategic acquisitions and organic growth. This regional banking powerhouse offers a comprehensive suite of financial products and services, catering to the needs of both individual consumers and businesses. Its operations are structured around two main segments: Consumer Banking and Commercial Banking, each contributing significantly to the company's overall revenue.

Citizens Financial Group derives its income primarily through the net interest margin, which is the difference between the interest income generated from its various lending activities and the interest paid to depositors. The Consumer Banking segment provides traditional banking services, including loans, deposits, and wealth management, primarily to retail customers. This segment thrives on lending, from mortgages to small personal loans, while also earning fees from credit card services and transaction-based activities. Meanwhile, the Commercial Banking arm serves middle market clients by offering loans, treasury solutions, and a range of corporate finance products. This diverse business mix not only cushions the company against economic fluctuations but also provides multiple avenues for growth and profitability. In this highly competitive sector, Citizens continues to focus on customer acquisition and digital innovation, aiming to enhance its service delivery and operational efficiency.

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Last Earnings Call
Fiscal Period
Q3 2025
Call Date
Oct 15, 2025
AI Summary
Q3 2025

Strong EPS Growth: Citizens Financial delivered EPS of $1.05, up $0.13 or 14% quarter-over-quarter, driven by higher net interest income and margin expansion.

Net Interest Income & Margin: Net interest income grew 3.5% sequentially, with net interest margin rising 5 basis points to 3%. Guidance for Q4 points to further margin improvement to 3.05%.

Private Bank Momentum: The Private Bank exceeded its year-end $12 billion deposit target early, with spot deposits at $12.5 billion and loan growth continuing; AUM rose to $7.6 billion.

Fee Businesses Outperform: Fee growth was strong at 5% quarter-over-quarter, led by a record third quarter in Capital Markets and record wealth advisory fees.

Expense Discipline & Efficiency: Expenses grew just 1%, and efficiency ratio improved by 170 basis points to 63%, resulting in positive operating leverage.

Credit Quality: Credit trends remain favorable, with net charge-offs decreasing to 46 basis points and allowance for credit losses down slightly.

Capital & Returns: CET1 ratio increased to 10.7%; dividend raised to $0.46 (up 9.5%), and $75 million in share repurchases executed.

Positive Outlook: Management expects continued earnings growth, stable expenses, robust pipelines in Capital Markets, and further positive operating leverage into 2026.

Key Financials
EPS
$1.05
Net Interest Margin
3%
Efficiency Ratio
63%
Net Charge-offs
46 bps
Allowance for Credit Losses
1.56%
CET1 Ratio
10.7%
Dividend
$0.46
Share Repurchases
$75M
Private Bank Deposits
$12.5B
Private Bank Loans
$5.9B
Private Bank AUM
$7.6B
Earnings Call Recording
Other Earnings Calls

Management

Mr. Bruce Winfield Van Saun
CEO & Chairman of the Board
No Bio Available
Mr. John F. Woods
Vice Chairman & CFO
No Bio Available
Mr. Donald H. McCree III
Senior Vice Chairman & Head of Commercial Banking Division
No Bio Available
Mr. Brendan Coughlin
Executive VP, Head of Consumer Banking & Vice Chairman
No Bio Available
Mr. Christopher J. Schnirel
Chief Accounting Officer & Controller
No Bio Available
Mr. David E. Musicant
Head of West Region
No Bio Available

Contacts

Address
RHODE ISLAND
Providence
1 Citizens Plaza
Contacts
+12039006715.0
www.citizensbank.com